Hilton Garden Inn Niagara-on-the-Lake

AAA Inspector Rating
8.7
Excellent
854 Guest Ratings
500 York Rd
Niagara-On-The-Lake, ON L0S 1J0- Map It
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.4
Bath3.3
Public Areas3.3
ARATED
AAA Inspector Notes
In the summer months guests enjoy lounging in the attractive back gardens that face a wooded lot. The location is convenient to a large outlet mall with direct highway access. Rooms are quite spacious and well suited to both families and the business market with lots of seating and large work desks. Smoke free premises. 118 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
QEW exit 38 (Glendale Ave) westbound; exit 38B (Niagara Stone Rd/Hwy 55) eastbound, just e on Glendale Ave. 500 York Rd L0S 1J0.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, video games, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, room service.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 854 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
07-21-2017
Pros:
Cons: Breakfast was so so.
4.0
Anonymous
Disappointing
07-21-2017
Pros: Front desk very coureous and professional. Our room reeked of cigarettes. Can't blame the hotel staff because some idiot won't abide by the rules. We were relocated to another room so good job there.They apologized and gave us free breakfast.
Cons: We called room service and asked for a couple of beers and a glass of wine. The said 20 minutes and 90 minutes later we left our room. Never saw the drinks or got an explanation.--- bucks for an average room with no breakfast? This isn't Toronto! Boo.
8.0
Anonymous
Very Good
07-21-2017
Pros: Situation
Cons: La vue de ma chambre.
7.0
Anonymous
Good
07-21-2017
Front desk staff was very friendly, but we're very confused with there billing .
Pros: This hotel was very clean and cleaning staff was very nice
Cons: Billing of the rooms was very confusing, my room was billed to someone else's credit card and next day we had to clear up so charges billed to our credit card, that was to be charged to a U.S. client.
8.0
Anonymous
Very Good
07-21-2017
Pros: ok
Cons: no free breakfast and too expensive
Showing reviews 1 - 5 of 50