Much attention has been given to design and construction detail at this tasteful hotel where spacious rooms have wet bars, and some have gas fireplaces.
Smoke free premises. 48 units, some efficiencies and kitchens. 4 stories, interior corridors.
Hwy 11 exit 135 (West St S) northbound, 0.3 mi (0.5 km) s to Fittons Rd E, then just n; exit Laclie St southbound, 0.6 mi (1 km) s. Located in a commercial area. 437 Laclie St L3V 4P7.
valet and coin laundry, room service, area transportation-casino.
Terms
cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 345 guests
Showing reviews 1 - 5 of 50
7.1
Sandra
Good
solo traveller
09-22-2016
Pros: The room was clean and the bed comfortable
Cons: A member of the stay made me feel uncomfotable
7.9
Thomas
Good
young couple
09-18-2016
Pros: The turndown lady was very nice
Cons: Maybe they were extra busy but the usual friendliness seemed to be missing as were the scrambled eggs
8.8
Brian
Excellent
mature couple
09-06-2016
Pros: Comfortable beds and excellent rooms.
Shuttle to Casio Rama was helpful.
Cons: Bathroom somewhat smaller than expected even in a studio.
6.7
Harriet
Pleasant
mature couple
09-04-2016
Pros: The room was very good, and the staff was very helpful, providing a good dinner recommendation.
Cons: The price was a little too high given that the hotel wasn't directly on the water.
9.6
Cathy
Exceptional
young couple
09-04-2016
Pros: All of it the room was awesome, the breakfast was variety and plentiful and the staff treats you like family.
Cons: Just a thought a little patio or seating area outside would be nice
8.3
Anne
Very Good
family with older children
09-02-2016
Pros: Great customer service. Rooms are very spacious and have everything you need.
Cons:
8.8
David
Excellent
mature couple
08-30-2016
Pros: A great value for the money and close enough to Rama to make it east.
Great shuttle service too!
Cons:
9.6
Jim
Exceptional
solo traveller
08-28-2016
Pros: The bed was very comfortable and the overall atmosphere was nice .... Room was a bit pricy but acceptable based on everything else
Cons:
8.3
David
Very Good
mature couple
08-22-2016
Pros:
Cons: Noisy fridge.
9.2
Pat
Wonderful
mature couple
08-22-2016
Pros: The staff were friendly and helpful. The room was quiet and very comfortable......brought in a raised toilet seat and a bathroom chair to meet our mobility needs. Thanks.
Cons:
7.1
Louise
Good
mature couple
08-15-2016
Pros: Bed was really comfy! Slept well. The building is very well maintained and clean. The staff we dealt with were quite professional and courteous. Continental breakfast was good quality good.
Cons: Layout of continental breakfast is quite congested - would suggest reconfiguring the layout of tables to alleviate guests bumping into each other OR having a separate place for guests to leave their luggage so they aren't parking it in the middle of what walkways are available in that area.
9.6
Jacqueline
Exceptional
mature couple
08-03-2016
Pros:
Cons: Waited 30 min to get eggs room was to small people trying to get something always running into each other waited ten min to get staff to make coffee chairs weren't meant for eating to low and to big to get close to table to eat they are fine if u want to just sit and have a drink only one waffle maker so if ther was two or three people in front of you it would be 39 min before it was your turn then there was two three people behind nd me
9.6
James
Exceptional
review category group of friends
08-02-2016
Pros: Beautiful outside... The flowers and plants...very nice inside....clean ....great staff
Cons: Price was high.
9.2
Dan
Wonderful
mature couple
07-31-2016
Pros: The rooms and beds are excellent as well as the amenities, Breakfast is great!
Cons: Not a thing, excellent place
10.0
Ruth
Exceptional
family with older children
07-29-2016
Pros: very clean, location was good, I enjoyed the rest first time away from home in twenty years
Cons:
10.0
Sheila
Exceptional
family with older children
07-26-2016
Pros: Travelling with someone who has allergies.. was taken seriously and felt at ease
Cons: All good
10.0
Ria
Exceptional
young couple
07-24-2016
Pros: The bed was very big and very comfortable, had a great night sleep! Room was very clean and cozy. Liked the kitchenette even though we didn't need to use it. Also, it was very quiet at night, no noise in halls!
Cons: The breakfast could have been better. More hot food--like scrambled eggs, bacon, pancakes.
10.0
Rick
Exceptional
review category group of friends
07-24-2016
Pros: everthing
Cons: Nothing to dislike.
9.2
Alllen
Wonderful
mature couple
07-10-2016
Pros: Friendly staff, quite area a little out of the way which is nice.
Cons: No complaints
9.2
Peter
Wonderful
review category group of friends
07-05-2016
Pros: Friendly staff, spotlessly clean, very good value
Cons: A little way out of town
9.2
Julia
Wonderful
mature couple
07-03-2016
Pros: Beds extremely comfortable. The lounge was lovely--enjoyed a drink in there each evening after returning from supper.
Cons:
10.0
David
Exceptional
review category group of friends
07-03-2016
Pros: The main reason for the exceptional stay was because of Christian at the front went way beyond to make sure our stay was a very good one. I really feel that he should get more than a pat on the back. Thanks to him I would gladly use your hotel again. Thanks so much from Dave Maureen and Barb.
Cons:
9.6
Marianne
Exceptional
mature couple
06-19-2016
Pros: Very clean well equipped. This is a small thing but there was real milk for your coffee in the room fridge. Flashlight in the drawer. Mini kitchen very well equipped. Bed comfortable. Free newspaper. Not bad breakfast.
Cons: Wifi was often hard to get onto.
10.0
David
Exceptional
mature couple
06-16-2016
Pros: your staff always seemed to give that little extra smile, made you feel very welcome. Loved the night time chocolates, and very special with the saying on the side of the banana
Cons: we were both very happy with your place so there is nothing we didn't like
7.1
Paul
Good
mature couple
06-14-2016
Pros: Room was nice and service was slow
Cons: No shuttle coming back from the casino concert . Needed a plugger for toilet. It took two calls to get it. Thank god it wasn't a emergency
9.6
Michael
Exceptional
mature couple
06-06-2016
Pros: Wonderful full breakfast. Spacious, quiet room. Every staff member seemed to genuinely enjoy working there.
Cons: Wish it had been nearer the water
9.6
Amber
Exceptional
young couple
05-26-2016
Pros: Everything was fantastic!
Cons:
8.8
Anonymous
Excellent
review category group of friends
05-24-2016
Pros: We really like how clean the hotel is and how comfortable the beds are. We enjoy staying here when we come to Rama.
Cons: The beds need to be bigger. They are only double size and it doesn't give enough room when you're sleeping with your partner.
Also I didn't realize I would need to send a request to have all three rooms on the same floor when making a reservation. I would assume it would be common sense when I book 3 rooms at the same time that I would want them all on the same floor and not one on each floor.
10.0
John
Exceptional
mature couple
05-23-2016
Pros: Super clean, spacious room, friendly, helpful staff, and nice continental+ breakfast.
Cons: Air conditioner a little loud.
10.0
Cathy
Exceptional
mature couple
05-22-2016
Pros: Having shuttle to and from Casino Rama was really convenient especially at night. The breakfast buffet was delicious!
Cons:
9.6
Betty
Exceptional
mature couple
05-20-2016
Pros: Nice large suite.Friendly helpful staff.Laundry on site.
Cons:
7.5
Clifford
Good
mature couple
05-18-2016
Pros: It was clean and comfortable
The breakfast was good
The staff were helpful
Cons:
9.2
Kb58600
Wonderful
mature couple
05-17-2016
Pros: Everything was very clean
Great value for money
Cons: Nothing
8.3
Anonymous
Very Good
mature couple
05-15-2016
Pros: quiet, robes provided, decent breakfast, spacious suite
Cons:
9.6
James
Exceptional
mature couple
05-15-2016
Pros: Felt like our bed at home ... Very very comfy!!
Cons:
9.6
Angela
Exceptional
family with older children
05-04-2016
Pros: Love the atmosphere and the lovely suites-so much room and so elegant.
Cons: Wish the lounge was a little bigger-very crowded breakfast.
9.2
Dean
Wonderful
mature couple
04-23-2016
Pros: Great service. Comfortable befs
Cons: Not a thing
9.6
Judy
Exceptional
mature couple
04-19-2016
Pros: Very clean hotel! Competitive prices! Loved the chocolates on the pillow and white bathrobes!
Cons:
8.8
Margaret
Excellent
review category group of friends
04-13-2016
Pros: The room was large, especially compared to most hotels. The kitchenette, complete with dishes and cutlery is a nice touch.
Cons: I found the bed a little firmer than I would like, but otherwise I enjoyed my short stay.
10.0
Chai
Exceptional
mature couple
04-12-2016
Pros: Staff was helpful and friendly, rooms were clean, comfy and nicely furnished. Housekeeping service was efficient and accommodating. Free appetizers on Friday night were very appreciated and the location was close to all amenities in town.
Cons: I would have preferred a firmer mattress and the smoke alarm kept going off when we made toast.
9.6
Carol
Exceptional
mature couple
04-12-2016
Pros: the bed was very comfortable
Cons: The lounge's food could have been better, however, i realize that it is not a restaurant.
10.0
Anne
Exceptional
mature couple
04-10-2016
Pros: The staff was helpful and friendly. Friday evening at the Fireside Lounge was a relaxing and comfortable. Love the appetizers and dinner afterwards.
We appreciated the van to take us to/from the casino. We will be back again.
Cons: No
10.0
Eric
Exceptional
mature couple
04-10-2016
Pros: Very comfortable, clean and great staff.
Cons:
6.7
Anonymous
Pleasant
mature couple
04-10-2016
Pros: The rooms were clean and comfortable
Cons: The room where the breakfast is served is too small for a Inn with 40 plus rooms. There was room for 18 people ( 18 chairs and with 4-5 tables)
There was no room for us to sit.
The warming tray with eggs and sausage was on a bureau and very close to a table where a person was sitting and coughing. Your leg was touching the table where people were sitting while you served yourself.
The tongs for the eggs and sausage would not close it stayed open ..so you could not handle the food properly.
A sausage flew in the air and the scrambled eggs toppled onto the serviette holder.
So a serious assessment for a bigger
eating area is necessary to make this Inn more complete.
8.3
Randall
Very Good
mature couple
03-28-2016
Pros: Hotel was well appointed and tastefully decorated. Room was clean and bed was comfortable.
Cons: Liked everything about the hotel.
8.3
Florence
Very Good
family with older children
03-26-2016
Pros:
Cons: Lack of parking
9.6
Brad
Exceptional
mature couple
03-15-2016
Pros: Very nice and clean, excellent size rooms and great to have a small kitchen.
Cons: Shower area steaming up because of no exhaust fan
3.8
Douglas
Poor
mature couple
03-15-2016
Pros: Had a great stay there. Friendly helpful staff. Very nice room and a good morning breakfast
Cons: Wish we could of stayed longer
10.0
Rosalind
Exceptional
mature couple
03-13-2016
Pros: Room was very clean, breakfast was great, staff wonderful. Wonderful having the little kitchen, and comfy chairs. I loved this hotel.
Cons: Not a thing.
9.6
Anonymous
Exceptional
young couple
03-09-2016
Pros: The vintage atmosphere. The place looked lovely and inviting.
Cons: Night front desk staff was not welcoming and unfriendly. I understand we all have bad days but in customer care, a performance of excellence must always be displayed.
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