Sports teams enjoy the large back yard and play area that can be used during the good-weather months. The rooms are comfortable and the location has easy highway access.
Smoke free premises. 83 units. 2 stories (no elevator), interior corridors.
Cons: Ice machine broken, half drank water bottle left in my room along with a half eaten candy apple in my freezer. Carpets were sticky and bedding was damp.
5.8
Toni
Okay
mature couple
08-26-2016
Pros: Location to GO Train
Cons: The toilet had fecies around base of toilet when we entered.
My credit card was compromised at this location. I was notified by my credit card company about 2 additional $4,000.00 charges.
5.4
Sandra
Fair
mature couple
08-23-2016
Pros: Bed was okay.
Staff was friendly.
Cons: Property very old & tired.
8.8
Jim
Excellent
mature couple
08-15-2016
Pros: location; bed comfort; breakfast; quiet room at rear; friendliness and helpfulness of staff.
Cons: bathtub was slippery, almost fell; turned out it was the residue of the cleaner that was used because the cleaner washed off and tub bottom became less slippery as the shower water flowed. gap below the entry door allowed excessive light and noise to enter the room.
7.5
Les
Good
review category group of friends
08-08-2016
Pros: Location close to venue
Cons: Breakfast gross
Thought it would be a bit nicer
3.8
Julie
Poor
family with young children
08-03-2016
Pros: Location
Cons: Room was dirty and air conditioning and elevator were both broke.
Cost was very expensive considering the issues
4.6
Angela
Disappointing
solo traveller
08-02-2016
Pros:
Cons: The overall appearance is dingy and there is a musty smell in the corridors and room. The bathtub was bubbled and worn. The bed were lop-sided and unremarkable. There was a high pitched sound I had to endure all night. Continuous door slamming throughout the night also kept me up. There was no room to eat breakfast in the morning. All in all, I can't say there was much I liked about this hotel and will not stay there again.
3.3
Roger
Poor
family with older children
07-31-2016
Pros: Rooms were dirty and cold. Room had wet musty snell
Cons: The hotel in general
10.0
Carole
Exceptional
family with older children
07-25-2016
Pros: The nice attitude of all the employees.
Cons: Nothing.
7.9
Janine
Good
mature couple
07-21-2016
Pros: Good breakfast
Cons:
6.3
Jackie
Pleasant
family with older children
07-20-2016
Pros: Mattress was good ; bedding was clean; tv modern; location excellent, staff for was excellent (met three), breaky was pretty good.
Cons: No parking when we got in at 1:30 am; facility is run down-needs a refresh; rooms certainly aren't sound proof as the people coming in at 3:30 were quite audible; double queen room was crowded; ceiling in one of the two rooms I rented had been repeatedly repaired.; stairs at the main entrance are steep and obviously not acessible,
7.9
Gerald
Good
solo traveller
07-08-2016
Pros: The bed was like a cloud
Cons: The desk was in a very poor position, it left only two feet between it and the second bed, it was impossible to go past in the night without stubbing my toe.
The desk is usually positioned against the wall, which would have resolved the situation.
6.3
Jeffrey
Pleasant
solo traveller
07-05-2016
Pros: Large comfortable king bed.
Cons: Breakfast room was too small for the crowd and food offerings limited compared to other chains. Bathroom tub was bowed retaining water and rusted.
10.0
Beverley
Exceptional
solo traveller
06-28-2016
Pros: Very clean rooms, and comfortable beds.
Cons: Nothing
7.9
Edward
Good
mature couple
06-12-2016
Pros: Staff were great. Room was large.
Cons: Don't take 104 as it is right under the breakfast room and you hear all the chairs early in the morning. There are doors everywhere which makes it hard to pull luggage to room.
8.8
Rob
Excellent
solo traveller
05-14-2016
Pros: Clean, comfortable and great value
Cons: Deeper tub
8.3
Louise
Very Good
mature couple
04-24-2016
Pros: Staff were pleasant. The room was clean.
Cons: Some breakfast items were very unsatisfactory....Danish pastry dough was not cooked, English muffins had a mouldy taste.
5.4
Sherry
Fair
family with older children
03-08-2016
Pros:
Cons: Right beside railway tracks very loud.
9.6
Sondra
Exceptional
young couple
03-06-2016
Pros: The incredible staff
Cons:
9.6
Joanne
Exceptional
mature couple
03-03-2016
Pros: Breakfast had a good variety
Cons: The food could be heated a little more or add a microwave for us that do like our food hot
7.5
Hazel
Good
mature couple
03-02-2016
Pros: Everything was good, clean, warm and the TV worked and breakfast was adequate with several choices.
Cons: Nothing
8.3
Rosemarie
Very Good
mature couple
02-16-2016
Pros: Loved the extra pillows on the beds
Cons: Sound proofing could have been better....between a boxing event and a couple having sex...the room was noisy at times....did not like the breakfast much.....the egg burritos were not nice.....would have preferred plain old eggs. Better lighting around the vanity sink would have been helpful.
10.0
Anonymous
Exceptional
mature couple
02-11-2016
Pros: The staff, location and facilities
Cons: Couldn't stay longer
8.0
Jacques
Very Good
Traveling as Couple
02-05-2016
Pros: Location, Location, Location. Great price as well
Cons: Free breakfast wasnt up to the standard advertised. mind you I did come down at 0825 but there were no eggs, sausages, waffle mix or bacon left at all. When I ask the lady working there, she said a very large group clean the whole place earlier. Thats no
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
11-25-2015
Pros: The room was awesome lots of room even a sofa Bed was very comfortable Great value for the money
Cons:
7.5
Julie
Good
solo traveller
11-04-2015
Pros: I was pleased with the size of the room and it's cleanliness.
Cons:
9.6
Rosalie
Exceptional
solo traveller
10-21-2015
Pros: -easy parking, location convenient to 401
Cons:
2.9
Larry
Poor
solo traveller
10-20-2015
Pros:
Cons: They were unable to change from air conditioning to heat on a very cold night. During the night a pipe broke, the sound of a vacuum sucking up the water sounded as though I was near an airport. On top of all this the elevator wasn't working. The advertised "recently renovated" should have read "under renovation". Not worthy of the Best Western" label
7.1
Lillian
Good
mature couple
10-13-2015
Pros: The front desk staff were very friendly and made us feel welcome.
Cons: We stayed two nights and they didn't come and change our bedding or clean our room 2nd day. We did not leave a do not clean hanger on the door. Had to carry two suitcases up two sets of stairs. No clean towels.
9.2
Fastthunder
Wonderful
young couple
10-12-2015
Pros: front desk staff are always awesome, clean environment, complementary breakfast is always a high-light point.
Cons: 2 different date, same room
8.3
Linda
Very Good
solo traveller
10-08-2015
Pros: Staff very courteous. Clean rooms and good food. Some construction to reface and renovate. Minor inconveniences to good hospitality and great price.
Cons:
5.4
Pauline
Fair
solo traveller
10-02-2015
Pros: Front desk staff polite and very helpful
Cons: Maids not efficient
6.7
Kayla
Pleasant
young couple
09-15-2015
Pros:
Cons: Ask for late check out, maid woke us to clean the room 3 hours before our check out time, and was Rude at the door when we explained we had late check out. And our room phone rang all night picked up to no one on the other end
6.7
Brian
Pleasant
mature couple
09-09-2015
Pros:
Cons: the breakfast was not good at all there was nothing to choose from
9.6
Lorne
Exceptional
solo traveller
09-08-2015
Pros: The staff were welcoming and very professional and the beds were excellent so comfortable!
Cons:
8.8
Charles
Excellent
solo traveller
09-06-2015
Pros: Room was well appointed, inviting and comfortable. Easy access to 401.
Cons: Began Elevator installation in spring, but it is still not functional. Exits at end of long hall do not allow re-entry even with room key. This is inconvenient for those parked close to these exits.
5.8
Dissatisied
Okay
mature couple
09-02-2015
Pros: Staff were friendly Location was great
Cons: Power went out our first night Internet was out for several hours...went to front desk and was told internet was ok...well it wasn't...WIFI was fine when internet was usable. Phone cord was damaged and could not use in-room phone....went to the desk twice to report and nothing was done...would have been unfortunate in an emergency...luckily we have cell phones...noisy night with people running up and down the hallway and doors slamming...assume it was unsupervised children....couldn't call front desk as phone didn't work...put do not disturb sign on door and within 15 minutes someone was opening the door.....glad we had the security lock on...we were here 2 days with no access to front desk by phone and only stayed because we were attending a funeral and it was less than 10 miles away....you need some competition
8.0
Alan
Very Good
Traveling as Couple
09-01-2015
Pros: Room conveniently located room clean hotel very quiet
Cons: Hotel only 2 floors making walking to your room quite a journey
7.1
Hot
Good
mature couple
09-01-2015
Pros:
Cons: -converter for TV wouldn't turn TV off...we had to turn off manually
-we stayed 2 nights and the maid didn't even make up the beds the second day...she just pulled up covers very messy, Kleenex was empty...the maid never replaced it
9.6
Jill
Exceptional
mature couple
08-29-2015
Pros: Comfortable, clean, easy access to get to places (wedding).
Cons: The noise of the train was quite loud, disrupting sleep. More noise barriers? This is the only reason we would not recommend this location.
8.8
Fraunky
Excellent
family with older children
08-26-2015
Pros: Loved Nikki in the breakfast nook.
Wifi was great and so was bed
Cons: T.v. Was really tricky to turn off.
7.5
John
Good
mature couple
08-20-2015
Pros:
Cons: exit door closer needs repair on 2a every time someone leaves the door slams and no diet soft drinks in vending machine
7.5
Aubrey
Good
mature couple
08-20-2015
Pros: Nikke our breakfast girl was very pleasant and helpfull.
Cons: A little hard to locate. Better signage would help.
6.7
Lorraine
Pleasant
mature couple
08-18-2015
Pros: The beds were quite comfortable but was disappoonted
Cons: Air conditionning was poor barely worked
8.0
Justin
Very Good
Group Traveler
08-10-2015
Pros: Everything was legit
Cons: Weird placement of light switches. The one light switch for the hall was in the closet.
9.6
Sara
Exceptional
family with young children
08-10-2015
Pros: Staff was there to help in breakfast room. Fresh waffles the best!!
Cons:
8.3
Kenneth
Very Good
mature couple
08-09-2015
Pros: We picked the hotel because it had free breakfast, WiFi and parking and had a decent rating on booking.com. The room was very nice, everything we wanted worked out great, it was close to Lake Ontario where we went to a park and walked on a trail next to the lake and then went to a near by movie theater, There are so many eating places and things to do in Oshawa. It was perfect.
Cons: No issues for us
7.1
Salman
Good
family with young children
08-02-2015
Pros: Nikki at the hotel was doing a great job attending to the detailed requirements of all guests
Cons:
6.3
Barbara
Pleasant
solo traveller
07-28-2015
Pros: room decor
Cons: breakfast was ok--breakfast room was terrible--small, crowded
outdated morning paper
bathtub had old glue stuck to bottom-looked terrible
no grab bars
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