ANdAZ Ottawa ByWard Market

AAA Inspector Rating
8.7
Exceptional
42 Guest Ratings
325 Dalhousie St
Ottawa, ON K1N 7G1- Map It
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Photos
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AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.7
Bath3.4
Public Areas3.0
AAA Inspector Notes
This hotel features a modern, minimalist design, a cozy lobby area and guest rooms with large, well-appointed closets and comfortable bedding. Suites have large bathtubs. Enjoy a complimentary glass of wine or beer on check-in. The rooftop bar features light bites and fantastic views of the downtown area. Smoke free premises. 200 units, some two bedrooms. 16 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct York St. 325 Dalhousie St K1N 7G1.
AAA Benefit
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Exceptional
Based on Ratings from 42 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
09-02-2016
Would stay again if in...
Pros: Really liked this hotel, suprised to find out it opened about a week ago. Great location and overall wonderful experience.
Cons:
9.6
Anonymous
Exceptional
09-01-2016
Wow. Happy to be the...
Pros: Everything. Even tho it is still under construction
Cons: Restaurant menus not that appealing when there is so much just outside
10.0
Anonymous
Exceptional
08-30-2016
Awesome stay in the Byward...
Pros: Hotel was new, so everything was perfect. Staff were very friendly.
Cons: Absolutely nothing.
8.8
Anonymous
Excellent
08-29-2016
Can't really fault a brand...
Pros: Brand new hotel, so it was a very pleasurable stay. Staff was very friendly & welcoming. Close to everything and ByWard Market is a quick walk from the hotel. Modern minimalist design. Spacious room Good sized & well designed bathroom with sink section in the middle of the shower and the toilet, each having a glass door for privacy & one that opens either way. Upper floor (10th & above) gives a nice view of the Ottawa cityscape far ahead, just ignore the Marriott Courtyard rooftop which is part of the view since it is just accross from Andaz.
Cons: The rooftop & gym was not ready for use, so that was quite a disappointment as this wasn't mentioned at the time we booked. No full length mirror in the room. Expectations were set that complimentary daily snacks would be replenished, but they weren't. Not that we needed it, but fulfilling expectations is part of building your reputation & credbility with customers. Perhaps, hotel management & staff were still learning given that the Andaz just opened in the last 3 days. But then again, Hyatt has been in this business for ages and a brand new hotel opening should be no excuse for a lack of attention to details. Even more, when you position your hotel brand as a luxury hotel for discerning guests, all the more you should be sure to deliver against the high standards of your consumer targets.
7.9
Anonymous
Good
08-11-2017
Good
Pros:
Cons:
Showing reviews 1 - 5 of 50