The Westin Ottawa

AAA Inspector Rating
8.7
Excellent
541 Guest Ratings
11 Colonel By Dr
Ottawa, ON K1N 9H4- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
4.1
Overall
Room4.0
Bath3.8
Public Areas4.4
AAA Inspector Notes
Inspector Pick (Location (to sporting venues, shopping, nature, waterfront etc.)): In the heart of downtown, near restaurants, connected to a mall and across from Parliament, this is a go-to when I want to be in the middle of it all!
All guest rooms are spacious with upscale beds covered with white linen and floor-to-ceiling windows that afford views of the Rideau Canal, Parliament buildings or the ByWard Market. Many rooms have well-appointed oversize shower stalls. The property is connected to the Rideau Centre shopping complex and the Ottawa Congress Centre. Smoke free premises. 492 units. 24 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Corner of Rideau St. 11 Colonel By Dr K1N 9H4.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Eco Certification
The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, also, The Shore Club, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
sauna, hot tub, exercise room, massage.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 541 guests
Showing reviews 1 - 5 of 50
1.0
Julie
Very Poor
Traveling as Couple
10-13-2017
Pros: Leaving and checking out knowing I would never come back
Cons: The staff were not customer focused/oriented. Very unfriendly, there were no "thank you for choosing Westin" upon arrival or departure.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: The staff were incredibly friendly and helpful with suggestions for places to visit. Views from the room onto Parliament were wonderful!
Cons: No bathtub, but shower was spacious and clean.
8.0
Kelly
Very Good
Family with Teens
10-13-2017
Pros: Loved the location. Close to market and everything downtown.
Cons: The one thing that I disliked the most was having to pay for use of wifi. 4 star locations should offer this service at no cost.
8.0
Shane
Very Good
10-13-2017
Pros: Location
Cons:
8.0
Verified Hotel Guest
Very Good
Group Traveler
10-13-2017
Pros: Location
Cons: No in-room free wifi
Showing reviews 1 - 5 of 50