In addition to the regular room rates, this hotel offers park and fly packages, and a complimentary airport shuttle. It is located close to many corporate offices and an abundance of restaurants.
Smoke free premises. 80 units. 3 stories, interior corridors.
Cons: Our toilet clogged and they did not fix it. They only had boiled eggs for breakfast. The breakfast was boring with no variety and we had to prepare it ourselves. A hot breakfast is eggs that are fried.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The room was clean, everything was in working order and room had updates done. Free packing. Breakfast was good too.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: The hotel has a huge room and nice bathroom. Everything was very clean
Cons: If you looking for something close to the airport, this hotel is perfect, however it is a pretty far from downtown
9.0
Anonymous
Wonderful
08-11-2017
Pros: Nice, big room and not noisy.
Cons: wish the business center was a dedicated space vs an alcove by the entrance.
6.0
Anonymous
Pleasant
08-11-2017
We had 2 wake up calls at 6:00 am the first morning which was not required. And one call at midnight from the hotel as well. When these were questioned the front desk clerk admitted the wake calls were a mistake but denied the call at midnight. Also my husband was at home and he got a call from the hotel at 8:30 am. He didn't pick up the phone on time but saw it was the hotel number and thought it was me who had called. I questioned the hotel about this call and again they denied they had called him. I was not pleased with any of this.
Pros: The room was really nice. Very clean.
Cons: The breakfast was not good. Both mornings there was boiled eggs and sausages. The sausages were dry and hard. I think they had been overcooked and certainly not fresh. I don't mind boiled eggs but not 2 days in a row.
9.0
Anonymous
Wonderful
08-11-2017
Pros: We were on 2nd floor, so did not have to wait for elevators, free parking, close to Centennial Pool, good simple hot buffet so you could get going in the mornings
Cons: No pool
5.0
Anonymous
Fair
08-11-2017
Pros: Staff excellent
Cons: see below
9.0
Anonymous
Wonderful
08-11-2017
Pros: Staff, cleanliness and easy access
Cons: Nothing
9.0
Anonymous
Wonderful
08-11-2017
Pros: Very quiet and clean.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: very clean, very friendly breakfast very good
Cons: no pool but they had hottube
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great hotel. Great price.
Cons:
5.0
Anonymous
Fair
08-11-2017
Pros:
Cons: Staff were okay but not outstanding. The breakfast was one of the poorer we have experienced. Not very warm, not many choices.
8.0
Anonymous
Very Good
08-11-2017
Pros: quiet location, quick check-in, room was clean and provided what I required, room amenities (vanity mirror, microwave), free parking
Cons: bathroom fan noisy, but functioned
7.0
Anonymous
Good
08-11-2017
Pros:
Cons: Booked king bed room, got double queen. On one bed the bed sheets were dirty. Breakfast wasn't great at all. Sitting in a cold restaurant, toasters weren't working, very slow, coffee want good and the orange juice tasted weird, not fresh! No scrambled egg
7.0
Anonymous
Good
08-11-2017
Pros: Very nice, big bathroom
Cons: Had to pay for a third person for a double queen room. I have never had to do that before for a room with 2 beds.
10.0
Anonymous
Exceptional
08-11-2017
Pros: All
Cons: Nothing
10.0
Anonymous
Exceptional
08-11-2017
Pros: Breakfast was good. Nice selection of foods. Clean restaurant. Bright and cheery.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Staff was friendly
Cons: The laundry room was closed when I arrived to the hotel and was told it would open again at 8am the next day. I do not want to spend my morning doing laundry while on vacation I'd rather do it at night while relaxing in my room.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very nice and helpful staff.
Cons:
5.0
Anonymous
Fair
08-11-2017
Pros: Free parking
Cons: The sheets had not been changed! There were stains, hairs and two socks in the sheets! We discovered this after lying in the dirty sheets! Disgusting!
8.0
Anonymous
Very Good
08-11-2017
Pros: very friendly staff
Cons: the restaurant next to hotel was no so good, breakfast was great
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was very helpful and friendly.
Cons: n/a
7.9
Anonymous
Good
10-09-2016
Good location, needs better airport...
Pros: The king size bed was very comfortable. Complimentary breakfast included hot options.
Cons: Had to phone for airport pickup. Drop off at airport is only once an hour even though hotel is only 10 minutes from airport.
7.5
Anonymous
Good
10-08-2016
Comfy, equipped and good budget...
Pros: Near to the airport and about 20-30 minutes drive from downtown. Room comfy and well equipped. Rate included breakfast and wasn't half as bad as some other reviews made out. Another choice for the time we stayed. Free parking, wifi and handy having the guest laundry. Bit of an ugly view from the front as a lot of development happening on that road but didn't effect our stay.
Cons: Greeted when checked in but he wasn't a overly happy or a polite member of staff whilst sorting keys etc out. Room at breakfast was fine 3 out of the 4 days we stayed, the 4th day there were no avaliable tables and the staff weren't doing anything to accommodate us so we unfortunately left. Obviously just a busy morning but I'd expect something from staff. That was my only gripe.
8.8
Anonymous
Excellent
10-07-2016
nice place to be with...
Pros: Cleanliness and friendly staff
Cons:
9.6
Anonymous
Exceptional
10-03-2016
Overall good stay
Pros: everything other than location far from downtown.
Cons: Location from downtown
9.6
Anonymous
Exceptional
10-03-2016
Exceptional
Pros: Needed a hotel close to the airport it was 5 min drive
Cons:
7.1
Anonymous
Good
10-02-2016
Stay at Best Western
Pros: Neatness of the environment
Cons: Poor breakfast
8.8
Anonymous
Excellent
10-01-2016
Comfortable stay
Pros: Value for money.
Conveniently located near the airport.
Comfortable.
Cons: Breakfast arrangements. The hotel's restaurant seemed to be undergoing renovations.
Representation on the website that there was a pool not explaining it was only a whirlpool.
7.5
Anonymous
Good
10-01-2016
Fall trip to Toronto
Pros: The size of the room was good. A good selection for breakfast. Qty always there for breakfast. Quiet place to sleep even with the street construction. Would go back in a heartbeat if it had better connection to airport, shopping mall or even closer bus connection..
Cons: Cost to the airport by taxi to catch the UP express or anywhere else.
9.2
Anonymous
Wonderful
09-29-2016
Great hotel to stay
Pros: Room was amazing!! Super comfy bed, very clean. Staff was friendly and helpful! Jaccuzzi hot tub was very relaxing!
Cons:
7.1
Anonymous
Good
09-29-2016
Good
Pros:
Cons: Breakfast in a grotty cafe next door whilst refurbishments ongoing. Could have done a lot better.
10.0
Anonymous
Exceptional
09-28-2016
Great location and value.
Pros: Beds were very comfortable and very clean & quiet room. Staff were friendly and accommodating.
Cons: Shuttle runs every 30 mins on 15 and 45 past the hour so we missed the breakfast.
10.0
Anonymous
Exceptional
09-25-2016
Would recommend this property to...
Pros: How clean the property and rooms are and the staff was amazing.
Cons: That we didn't rent a car to get around..
8.8
Anonymous
Excellent
09-24-2016
Fabulous
Pros: Only stayed one night but the staff were extremely pleasant and accommodating, we would be happy to stay there again.
Cons:
9.2
Anonymous
Wonderful
09-23-2016
Perfect for our stop to...
Pros: A nice, quiet, comfortable place to sleep that is close enough to downtown Toronto.
Cons: Don't remember anything that annoyed us.
We were tired and enjoyed a good, comfortable night sleep.
7.5
Anonymous
Good
09-21-2016
Would come back again
Pros: The bed was extremely comfortable. Great size bathroom. Very quiet.
Cons: Quality of breakfast food.
7.1
Anonymous
Good
09-19-2016
Good
Pros: This place is close to the airport, but be prepared to pay a lot for the cab drive from the airport. The courtesy shuttle is the better and much cheaper option
Cons: The breakfast room in the hotel was closed and we had to go outside to a nearby coffee shop where they had a very limited breakfast choice offering for the hotel guests.
8.3
Anonymous
Very Good
09-07-2016
Very clean and comfortable.
Pros:
Cons: The room didn't have slippers.
8.3
Anonymous
Very Good
09-06-2016
Very good
Pros: Great room
Cons: Had to leave building for breakfast. Limited options as well.
5.0
Anonymous
Fair
09-05-2016
Good location, Average Hotel no...
Pros: Location
Cons: No restaurant on site.
Staff do not speak fluent English
Shuttle bus pick up unorganized and ended up at the wrong best Western no compensation for this
8.3
Anonymous
Very Good
09-05-2016
Very good
Pros: Close to Toronto Pearson airport. Very clean and comfortable room with delicious air conditioning when it was 37 degrees and humid outside
Cons: Breakfast was in a cramped fast food bar adjacent. It would have been nice to have access to a bar and snacks when we arrived at 11.30pm
9.2
Anonymous
Wonderful
09-05-2016
Superb
Pros:
Cons: Restaurant was down due to renovation, but that was OK. Other than getting a deal on line, rooms can be expensive for retirees.
3.3
Anonymous
Poor
09-04-2016
Very bad will not stay...
Pros: Kitchen and dining area under renovation was not a where of that till we checked in and wanting to charge us 20$ extra per person when we had 2 double beds
Cons: The extra charges
7.1
Anonymous
Good
09-04-2016
Satisfactory for a one night...
Pros: We received an upgraded room which was very nice and comfortable
Cons: I called in to the reception because I thought I had not made a right turn and the girl was a little rude on the telephone
Although we received a nice accommodation the lights at the front of the building were intrusive
The breakfast was not great
7.1
Anonymous
Good
09-03-2016
Good
Pros:
Cons: The included breakfast is terrible.
8.3
Anonymous
Very Good
09-02-2016
Well done
Pros: When the rail network expands much more better location to get into Toronto and save money.
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