In addition to the regular room rates, this hotel offers park and fly packages, and a complimentary airport shuttle. It is located close to many corporate offices and an abundance of restaurants.
Smoke free premises. 80 units. 3 stories, interior corridors.
Pros: The bed was extremely comfortable. Great size bathroom. Very quiet.
Cons: Quality of breakfast food.
7.1
Hans
Good
solo traveller
09-19-2016
Pros: This place is close to the airport, but be prepared to pay a lot for the cab drive from the airport. The courtesy shuttle is the better and much cheaper option
Cons: The breakfast room in the hotel was closed and we had to go outside to a nearby coffee shop where they had a very limited breakfast choice offering for the hotel guests.
8.3
Alireza
Very Good
review category group of friends
09-07-2016
Pros:
Cons: The room didn't have slippers.
8.3
Jennifer
Very Good
young couple
09-06-2016
Pros: Great room
Cons: Had to leave building for breakfast. Limited options as well.
5.0
Sarah
Fair
young couple
09-05-2016
Pros: Location
Cons: No restaurant on site.
Staff do not speak fluent English
Shuttle bus pick up unorganized and ended up at the wrong best Western no compensation for this
8.3
Michael
Very Good
mature couple
09-05-2016
Pros: Close to Toronto Pearson airport. Very clean and comfortable room with delicious air conditioning when it was 37 degrees and humid outside
Cons: Breakfast was in a cramped fast food bar adjacent. It would have been nice to have access to a bar and snacks when we arrived at 11.30pm
9.2
Thomas
Wonderful
young couple
09-05-2016
Pros:
Cons: Restaurant was down due to renovation, but that was OK. Other than getting a deal on line, rooms can be expensive for retirees.
3.3
Thressa
Poor
review category group of friends
09-04-2016
Pros: Kitchen and dining area under renovation was not a where of that till we checked in and wanting to charge us 20$ extra per person when we had 2 double beds
Cons: The extra charges
7.1
Donna
Good
family with young children
09-04-2016
Pros: We received an upgraded room which was very nice and comfortable
Cons: I called in to the reception because I thought I had not made a right turn and the girl was a little rude on the telephone
Although we received a nice accommodation the lights at the front of the building were intrusive
The breakfast was not great
7.1
Marco
Good
family with young children
09-03-2016
Pros:
Cons: The included breakfast is terrible.
8.3
Brown
Very Good
family with young children
09-02-2016
Pros: When the rail network expands much more better location to get into Toronto and save money.
Cons:
8.3
Alison
Very Good
mature couple
08-31-2016
Pros: Very clean and a reasonable price.
Cons: Dining room for breakfast.
7.5
Michael
Good
mature couple
08-26-2016
Pros: Very nice rooms
Cons: Not being informed that reovations were being carried out to the raster air and bar
9.6
Gino
Exceptional
family with older children
08-25-2016
Pros: Location, comfortable, friendly staff.
Cons: Nothing
7.9
Emily
Good
young couple
08-25-2016
Pros:
Cons: I wish the fitness center was a bit bigger with more free weights and things to work out with.
5.0
Joseph
Fair
solo traveller
08-23-2016
Pros: Spacious room with a seating area. Conveniently located to go to the New Locomotion strip club.
Cons: No breakfast served on the property despite the price including a breakfast. Guests had to go next door to a gas station, where there was a small diner. The management there gave us a sandwich, a doughnut and a coffee. I asked for a hash brown and was charged $1.25 extra. The restaurant in the hotel is under renovation. If guests are going to be charged for breakfast and are expected to walk off the property to get it - it should be an excellent breakfast. Or ask guests to order their breakfast the previous night and have it delivered by room service.
7.5
Malcolm
Good
mature couple
08-19-2016
Pros: Beds were great, big rooms nice and clean
Cons: A major hotel to have no restaurant or bar facilities is simply not on. No excuse to say that the adjoining facility had gone into liquidation, it is Best Westerns total responsibility. Big Big let down on B/W part. But did like the hotel and staff.
7.9
Catherin
Good
family with older children
08-16-2016
Pros: Nice room
Cons: A little expensive. No pool
7.5
Mark
Good
young couple
08-16-2016
Pros: Clean comfy bed.
Cons: Air cond not great. Breakfast was moved to a coffee shop!!!
9.2
Bev
Wonderful
family with older children
08-16-2016
Pros:
Cons: We arrived late and needed to eat but the restaurant was closed so we had to search for a place to eat. We were not able to use the free breakfast coupons for the restaurant either but they did provide breakfast at the donut shop next door. A slight inconvenience.
8.8
Anny
Excellent
family with young children
08-15-2016
Pros: the rooms were comfortable
Cons: The hotel did not have a restaurant. for breakfast, so we walk, 3 min, to a Country Style. The staff was not organized in receiving the orders. There was a line for a selected menu, An English muffin sandwich and a drink, a muffin or doughnut.
8.3
Gerald
Very Good
family with older children
08-15-2016
Pros: The staff were very friendly, courteous and helpful. The rooms were a good size considering the fact that there were four of use.
Cons: At the time of our travel, the facilities for the complimentary breakfast were under renovations and we had to go to a next door local business to receive this amenity. Which was fine but inconvenient.
8.3
Haruko
Very Good
family with older children
08-14-2016
Pros: Nice beds, large bathroom.
Cons: Breakfast menu was limited. Not much choice
10.0
Paul
Exceptional
mature couple
08-11-2016
Pros: Great stay
Cons: The confusion about the transport to the different Best Westerns made us arrive at the wrong one....driver not particularly helpful in the end took a taxi
Not very good
8.8
Wei
Excellent
mature couple
08-11-2016
Pros: Facilities in the room and location.
Cons: The restaurant in the hotel is closed for renovation, but this has not been notified on the website of Booking.
10.0
Melanie
Exceptional
solo traveller
08-11-2016
Pros: The staff and the stay was amazing
Cons: Everything worked out as planned
7.9
Kylie
Good
review category group of friends
08-09-2016
Pros:
Cons: Breakfast was not at the hotel. You had to walk to another store to pick up. Short walk, maybe 3 minutes.
7.1
Lynetta
Good
mature couple
08-06-2016
Pros: All satisfactory.
Cons:
6.3
Shanlyn
Pleasant
family with older children
08-05-2016
Pros: Nice room.
Cons: Breakfast. Cold boiled eggs
10.0
Mar
Exceptional
solo traveller
08-04-2016
Pros: I really appreciated the shuttle pick up. And for free too. I was amazed and appreciative. Good breakfast.
Cons:
10.0
Loice
Exceptional
solo traveller
08-04-2016
Pros: I liked the room. It is quite spacious and clean
Cons: Nothing
10.0
Danian
Exceptional
08-02-2016
Pros: Very nice and helpful staff.
Cons:
8.8
Alevtina
Excellent
family with young children
08-02-2016
Pros: Friendly staff, breakfast included, free parking and WiFi - good price for Toronto
Cons: Problem with internet started from second day
8.8
Patricia
Excellent
solo traveller
08-02-2016
Pros: Room was updated and very comfortable. Spacious and attractive. Breakfast was good and located in the Italian restaurant that is part of the restaurant - so nicer than the usual breakfast room. Airport shuttle was very helpful.
Cons:
7.5
Victoria
Good
mature couple
08-01-2016
Pros: Very comfortable for weary travellers.
Excellent shuttle service from airport.
Helpful desk staff very willing to assist with computers.
Cons:
6.3
Dick
Pleasant
mature couple
07-30-2016
Pros:
Cons: The breakfast buffet was usually out of many supplies by 8:30, and the serving staff was surly, bordering on rude.
7.1
Raj
Good
family with older children
07-29-2016
Pros: Good staff. Good rooms
Cons: Breakfast was poor.
8.8
Ohiorenoya
Excellent
family with young children
07-29-2016
Pros: The complimentary breakfast was excellent. Always looked forward to it.
Front desk staff were very friendly, patient and always willing to help. Most notably Rohan. Cleaning personnel were very professional.
Will definitely revisit.
Cons: A snacks bar at the reception wont be a bad idea.
10.0
Vincent
Exceptional
family with young children
07-28-2016
Pros: Beautiful hotel, nice friendly staff, quite, In sum up would stay again and again.
Cons: Nothing
8.3
Andie
Very Good
review category group of friends
07-26-2016
Pros: Breakfast
Cons: Not breakfast
8.8
Edward
Excellent
family with young children
07-25-2016
Pros: Staff were accommodating for the most part
Cons: My flight out was very early so I did not get breakfast. I was provided a snack with a sack. Unfortunately, my apple got taken away by customs. I guess, maybe in the future staff could warn international travelers to eat fruit before entering customs.
9.2
Hamidreza
Wonderful
young couple
07-25-2016
Pros: Cost was excellent
Cons:
10.0
Lydia
Exceptional
solo traveller
07-24-2016
Pros: Staff very helpful with shuttle to airport and traveling and sightseeing advice. Extremely clean rooms and very comfortable bed.
Cons:
7.5
Edward
Good
mature couple
07-24-2016
Pros: location and quietness
Cons: Dinner service at the adjoining resturant
6.3
Carmsolo
Pleasant
solo traveller
07-23-2016
Pros: Staff super nice!
Cons: Brrakfast not worth the stay with other choices. The way it was presented, scattered in two sections and in a dark restaurant. The restaurant opens in the afternoon to the public. A man was trying to take coffee out in the a 'to go' cup and was told no food or drink to leave the room. The female shuttle driver in the morning was very nice.
8.3
Jb627
Very Good
mature couple
07-22-2016
Pros: We wanted a location close to the airport and BW, usually reliable, fit the bill. The staff was friendly, professional and informative in terms of accessing nearby services. We also appreciated the free parking.
Cons: The AC unit was noisy, otherwise the room was satisfactory. This is a business person orientated facility and amenities such as a pool, etc. are absent. The hokey coffee machines in the room are a waste. Either upgrade or provide good coffee down in the lobby.
9.6
Mohammad
Exceptional
young couple
07-18-2016
Pros: Staff was extremely good.
Cons:
7.1
Elryan
Good
mature couple
07-18-2016
Pros: Clean
Cons: Price
10.0
Colm
Exceptional
mature couple
07-16-2016
Pros: Excellent Stafff, free airport shuttle, late checkout option.
Cons: Nothing
9.2
Maxhan
Wonderful
family with older children
07-15-2016
Pros: Functional and good for the price, the hotel provides 24hr shuttle service to the air port.
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