Chelsea Hotel, Toronto

AAA Inspector Rating
33 Gerrard St W
Toronto, ON M5G 1Z4- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.0
Bath3.0
Public Areas3.3
AAA Inspector Notes
In the center of town, this hotel typically has a bustling ambience and offers many rooms with a balcony. A great feature here, is the choice of an adult-only, or family-oriented swimming pool. Smoke free premises. 1590 units. 27 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Just w of Yonge St; just s of College St. 33 Gerrard St W M5G 1Z4.
Eco Certification
EarthCheck certifies and manages ecological practices for hotels worldwide, providing data that details each property's strengths, as well as plans for improvement The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, high-speed Internet, wireless Internet, safes. Some: refrigerators, microwaves.
Sports & Recreation
sauna, hot tub, kids club, game room, exercise room.
Guest Services
valet and coin laundry, room service, child care.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 6453 guests
Showing reviews 1 - 5 of 50
6.3
Tori
Pleasant
family with young children
11-23-2017
Look under beds when you...
Pros: Great Location for many Toronto attractions, food and shopping!
Cons: We found empty liquor bottles, garbage and medication packages stuffed under the beds!!! Of course it was on our exit when we were checking for lost articles before we left the room... so who would believe they weren't put there by us??
8.3
Edgar
Very Good
review category group of friends
11-23-2017
Satisfied !,,
Pros: The staff was incredibly friendly and helpful !
Cons: The hotel does need a little updating........ You walk into the lobby and/or your room and it's 1970 !!! Hallway carpeting definitely from 70's and never been professionally cleaned .
7.5
Kristen
Good
family with young children
11-22-2017
Great option for families: good...
Pros:
Cons: The breakfast was terrible. We had the buffet and there was little to chose from, what we did chose was disgusting.
7.9
Juan-antonio
Good
young couple
11-21-2017
X
Pros:
Cons: I am disappointed with given service, since I hired a room with breakfast included, however every time, that I went to the restaurant to take the breakfast I was asked for the credit card, and finally I was charged 8 extra breakfasts each one of 28.00 Canadian dollars, situation that which was very unpleasant, cause when I complained, they told me that could not make refunds and that in fact I hired the breakfasts, they only gave me a telephone number so I could communicate with the administrators.
9.6
Ecavanagh
Exceptional
solo traveller
11-21-2017
Nice hotel and a great...
Pros: Arrived early and was able to get an early check in. Nice room and hotel was quiet so able to get a good sleep
Cons: Problems with elevators made going from lobby to room difficult. Internet was very spotty and was usually very slow and would occasionally drop completely
Showing reviews 1 - 5 of 50