Offered here are luxurious accommodations with a contemporary flair. Guest rooms have custom furniture and stylish bathrooms.
Smoke free premises. 123 units. 11 stories, interior corridors. Accessibility (Call).
Pros: Very nice hotel and simply superb staff - they did everything to make our stay comfortable including upgrading our room when my wife questioned potential noise from thonstruction site next to the hotel. Nice breakfast each morning, fitness room on top floor with windows, and nice roof terrace just to relax after touring. Location good too with about 15 min walk to waterfront and in middle of downtown right near location of TIFF for folks interested in that and a couple blocks from subway station on line 1. Also right across from Second City - we went there and had a great evening! Overall a great experience and good value at this hotel.
Cons: It is located right across from several clubs which can get noisy late at night but that is mitigated by asking for a room on the opposite side, I.e. not on the Mercer side. Also ask for a room on a higher floor if you can afford it!
10.0
Thadius
Exceptional
young couple
09-03-2016
Pros: Staff and concierge Cindy were awesome and accommodating, always ready to help. Great continental breakfast. Close to CN tower, waterfront. Great room.
Cons:
10.0
Jill
Exceptional
mature couple
08-31-2016
Pros: everything about this hotel was excellent from the moment we pulled up out the front to the morning we left, they could not do enough to assist us in what ever questions we had, the room was beautiful, bed comfy and they went above and beyond to make us welcome, would recommend highly!!
Cons:
8.3
Philip
Very Good
family with older children
08-26-2016
Pros: great staff modern clean hotel
Cons: Try and book rooms at the back of the hotel. Two bars in the summer have open terraces across the road and tend to be pretty noisy
10.0
Debbie
Exceptional
mature couple
08-25-2016
Pros: The hotel is modern beautiful! Staff were kind and professional !the Victor restaurant was excellent ! A wonderful all round experience!
Cons:
10.0
Nicole
Exceptional
mature couple
08-18-2016
Pros: Ryan at the desk was super fabulous.
Cons: The Saturday desk person was supposed to make us a reservation and did not and did not get back to us.
10.0
Peter
Exceptional
mature couple
08-14-2016
Pros: Excellent breakfast
Cons:
10.0
Amy
Exceptional
mature couple
08-12-2016
Pros: From walking in to leaving, each moment was amazing. You wouldn't know major construction was happening around the building. Your staff were helpful and attentive. The room was breath taking and the patio and gym facilities superb.
Cons: If I had to make a suggestion, it would be that your roof top flowers are watered several times daily, they weren't watered while we were there and with the heat were fried. However I know it's a more intense summer than what Toronto is use to.
The patio tables were a little uneven and it didn't look nice with napkins and paper wedged under them. But that's the only thing I could fault and simple fix.
10.0
Tyler
Exceptional
mature couple
08-11-2016
Pros: Awesome Hotel! Would recommend to others. We really enjoyed our stay.
Cons:
9.6
Noor
Exceptional
young couple
08-10-2016
Pros: Loved the room aesthetics and how beauitful the shower was
Cons: Wish there was a pool! Also, the better Buffet was a huge disappointment
10.0
Tristan
Exceptional
young couple
08-10-2016
Pros: Cindy, the concierge, was wonderful
Cons:
9.6
Alessandra
Exceptional
review category group of friends
08-09-2016
Pros: Bed was amazing and design was beautiful.
Cons: No bar/restaurant open during the day in the hotel.
9.6
Alima
Exceptional
review category group of friends
08-08-2016
Pros: The hotel was in a great location. Staff were really nice and room were especially clean and tidy especially the bathrooms.
Cons:
9.6
Pushpa
Exceptional
mature couple
08-04-2016
Pros: Very comfortable and the coffe machine in the lounge came in handy
Cons: A bit noisy since there was construction going on next door
10.0
Elizabeth
Exceptional
family with older children
08-01-2016
Pros: The staff! They were exceptional. They recommended places to go and were spot on. They helped us when one of our phones died.
My husband and I were so happy.
Cons:
10.0
Jaeyoon
Exceptional
solo traveller
07-27-2016
Pros: Clean room
Cons:
10.0
Mark
Exceptional
mature couple
07-26-2016
Pros: we were welcomed at the moment we walked into Le Germain . Front desk , door man , service . Everything was more then I thought I would ever experience . And the first seven hour sleep in years . Quiet and comfortable in the middle of the sounds of the city .
Cons: Only the length of our visit
7.9
Mary
Good
solo traveller
07-21-2016
Pros: Central location, breakfast included, free wifi, comfortable boutique hotel, friendly staff, good size room and bathroom.
Cons: The noise from the beer gardens and construction
Carpet in room was soaked through at one spot from leak in shower
Pillows need to be harder
9.6
Inbal
Exceptional
mature couple
07-21-2016
Pros: The bathroom is very comfortable
Cons: The water pressure is a bit too low
10.0
Martin
Exceptional
mature couple
07-19-2016
Pros: great room, great staff
Cons: poor shower, it was clogged and would not drain properly.
7.9
Monique
Good
solo traveller
07-13-2016
Pros: Location was excellent.
Cons: Wheelchair accessible room did not have grab bars due to recent renovations.
8.3
Kelli
Very Good
solo traveller
07-13-2016
Pros: Clean comfortable. Great location close to good restaurants, night life yet rooms still quiet for sleeping.
Cons: Lobby dated and furniture liked dirty
9.6
James
Exceptional
solo traveller
07-12-2016
Pros: I arrived at the hotel after a very difficult day of travel. Noticing that I was checking in without a suitcase, the staff immediately asked if there was anything they could do to help. They were professional and courteous without being overbearing and delivered all of their assistance promptly and with professional enthusiasm. It was a great experience that continued throughout my stay with the usual superb accommodation.
Cons: I just wish the gym was a little bit bigger.
8.8
Hugh
Excellent
mature couple
07-11-2016
Pros: Great location
Cons:
10.0
Marcelo
Exceptional
family with older children
07-10-2016
Pros: Great location, excellent breakfast and staff.
Cons:
9.6
Samnyc
Exceptional
mature couple
07-05-2016
Pros: We liked everything - clean, dog-friendly, extremely well-designed and still very practical bathroom
Cons: There should be a proper bar; breakfast service staff are lovely but the breakfast area still seems a place of great chaos, and presentation of breakfast foods is not very appealing considering everything/everywhere else in this very neat and stylish hotel!
8.8
Bruno
Excellent
young couple
06-28-2016
Pros:
Cons: The noise from the mechanical room above the 10th floor is unacceptable for a room of this price.
9.2
Pauline
Wonderful
mature couple
06-28-2016
Pros: Fantastic staff. Very friendly and so helpful.
Cons: The price. I think Toronto is an expensive place.
10.0
Michelle
Exceptional
mature couple
06-26-2016
Pros: The staff were extremely friendly and helpful and our room was perfect!
Cons:
10.0
Maria
Exceptional
young couple
06-16-2016
Pros: Great location, very friendly staff and good price.
Cons:
8.8
Xiaonan
Excellent
solo traveller
06-16-2016
Pros: The room is so nice and clean, well designed with much care to the details. The coffee/tea area is very neat. The washroom is very clean and the amenities are great.
Cons: There is a club across the street so it's kinda noisy at night especially on weekends.
Breakfast variety could be more.
10.0
Jgslovenia
Exceptional
solo traveller
06-14-2016
Pros: Great design and spacious, very quiet room. The personnel was professional and very helpful and nice. Special thanks to the gentleman with the luggage service who is with the hotel from all the beginning. Nice restaurants araund the corner and CN tower in walking distance in couple minutes.
Cons:
10.0
Jeremy
Exceptional
young couple
06-12-2016
Pros: Amazon staff location and beautiful rooms. Can't wait to go back
Cons: Leaving
10.0
Jorge
Exceptional
mature couple
06-08-2016
Pros: Very convenient location. In downtown near restaurants and transport connections. Nice, recently renovated hotel with friendly staff. Highly recommended.
Cons:
7.9
Benoit
Good
solo traveller
06-07-2016
Pros: Nice Lobby. Spacious & clean room
Cons: Roof terrace is a joke.
Construction site with heavy noise next to the hotel
9.6
David
Exceptional
mature couple
06-07-2016
Pros: The staff were attentive, friendly, helpful and competent. The room was very clean and comfortable. We will be back!!
Cons: We had to leave!!
9.6
Pspzurich
Exceptional
solo traveller
06-05-2016
Pros: Super Service! Well trained personnell!
Cons: N/a
9.6
Dave
Exceptional
mature couple
06-02-2016
Pros: When we realised what a luxurious hotel that we had booked into.
Huge bed, massive TV, a walk in drench shower, separate toilet.
Luxury all the way.
Cons: The only slight disappointment was the limited menu in the restaurant for vegetarians.
We were only there for two nights so it did not matter to us too much, but if you were there for a longer stay it would get a bit boring.
However, what food they did do, was brilliant, and there are lots of other restaurants near by.
8.8
Deb
Excellent
family with young children
05-28-2016
Pros: The breakfast was quite good and offered an extensive variety of choices. Adults and children all found food to be appealing.
Cons: Our bathroom layout was odd. Except for the separate water closet, the sink and bathtub/shower were open to the entry. Also, one wall of the tub and shower was glass and adjacent to the sleeping area. You had to close blinds to have privacy.
9.2
Gerard
Wonderful
solo traveller
05-26-2016
Pros: Clean, comfortable, great staff
Cons: If you plan on sleeping in, there is a major construction site adjacent to the property - not the hotel's fault but be forewarned
9.2
Mike
Wonderful
mature couple
05-18-2016
Pros: We felt comfortable and enjoyed our stay. We would definitely stay again. The staff... "awesome"..
Cons:
9.6
Alvin
Exceptional
mature couple
05-02-2016
Pros: Greet bedding, nice layout of room, very nice breakfast included
Cons: Price jumped a lot when I had to change date by one day
8.3
Stini27
Very Good
young couple
04-05-2016
Pros: - staff was really nice and helpful
- location
- bar/restaurant Victor
- breakfast simple but good
Cons: - not enough tea/ coffee in the room (1 teabag per 2 persons?)
- heating system a bit loud
9.2
Greg
Wonderful
mature couple
04-04-2016
Pros: Super nice vibe
Great location
Fantastic lobby to chill in
Super helpful staff
Perfect breakfast , especially lasting until 11:00
Cons: Room too dark . Always wishing there was more light to see luggage and table top info.
Bathroom toilet too much echo without privacy .like an echo chamber... Not cool !!!! Get a proper door please!!
9.2
Tony
Wonderful
solo traveller
03-30-2016
Pros: The style
Cons: None
10.0
Barry
Exceptional
mature couple
03-19-2016
Pros: Le Germaine is an absolutely perfect hotel. It would be impossible to receive better customer service, and every aspect of our stay was impeccable.
Cons: Leaving.
9.6
Johncchar
Exceptional
family with older children
03-12-2016
Pros: Staff is welcoming and very accommodating. Room is large, clean and quiet. Bed and bath linens are high quality. Breakfast buffet is excellent with extensive choices plus they will make you a latte, cappuccino or espresso. Location is excellent. We walked or took a subway everywhere. This hotel is expensive, but worth it. We stayed off season, so we had a great rate. Property is only 12 years old, but is already being renovated. Our room (3rd floor) had been renovated and was beautiful. Lobby is large with comfy seating and an awesome coffee, tea, hot cocoa machine.
Cons: Nothing!
10.0
Felice
Exceptional
solo traveller
03-07-2016
Pros: Everything
Cons:
9.2
Joseph
Wonderful
young couple
03-01-2016
Pros: Everything was great. The staff was very friendly, the location is nice, and the rooms are spacious!
Cons: The only thing was the cost of the room was semi-expensive compared to other major cities such as Chicago and New York. I would definitely go back if there was a deal for lesser room rate.
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