Located in the heart of the entertainment district, this ultra-trendy hotel is just steps away from restaurants, nightclubs, theaters, sporting and concert venues and the CN Tower. The rooms are contemporary chic with modular, built-in, European-inspired furniture and oversize flat-panel TVs. If the weather is right, be sure to spend some time soaking up the sun and enjoying the spectacular city views from the rooftop pool located on the 17th floor.
394 units, some two bedrooms. 20 stories, interior corridors. Accessibility (Call).
Cons: The noise and the problem of being put in an interconnecting room with a crying child !!! Another family who were very noisy not a pleasant stay also did not even read my request for higher floor and quiet !!
7.5
Luis
Good
young couple
09-15-2016
Pros: Location
Cons: Room n view
8.3
Christine
Very Good
young couple
09-14-2016
Pros: The one bedroom suite was very spacious and well appointed and well air conditioned.
Cons:
8.3
Mark
Very Good
family with young children
09-09-2016
Pros: Check in was pleasant and the staff was very nice
Cons: Wifi could've been a little faster and parking was a little confusing at first
7.1
William
Good
solo traveller
09-09-2016
Pros: the room is very nice. I like the breakfast in the restaurant downstairs. I was here for family wedding and the Blue jays game.
Cons: the check in could be much better. I had to wait 45 min for the room to be available.
10.0
Nerea
Exceptional
young couple
09-08-2016
Pros: The front desk staff was amazing. They sent champagne and strawberries to our room for our anniversary. we have stayed here twice and highly recommend. The pool was nice too.
Cons:
8.3
Helen
Very Good
family with older children
09-08-2016
Pros: i loved the location of the hotel
Cons: Thought I requested 2 beds but only got a king and delivered a cot. 18 yr old son was not pleased. 15 yr old daughter did not appreciate sleeping in same bed as mother. We had a hotel fire alarm. No apologies, no credits. No updates. No credits.
5.4
Beate
Fair
family with young children
09-08-2016
Pros: On King Street. Close to CNN Tower
Cons: Constructions in front of the hotel and behind the hotel. Safety. Fire alarm in the middle of the night as not noticed by personel.
7.9
Debra
Good
review category group of friends
09-07-2016
Pros: location is excellent! the bottle of water offered to us as we exited was appreciated!
Cons: the sinks/bath drained slowly, my bed wasn't completely made :( (sheets were not tucked in, just laying on bed)
7.5
Darren
Good
young couple
09-06-2016
Pros: Location
Cons: Poor shower water pressure
5.8
Billie
Okay
review category group of friends
09-06-2016
Pros:
Cons: Being woken up at 1 pm for fire alarm. I understand these things happen but it was poorly handled by the hotel
8.3
Purr
Very Good
young couple
09-05-2016
Pros: The location suited our purpose very well. We loved the breakfast and the staffs at there.
Cons: Small room. Bathroom also small and a bit outdated. No amenities in the room except for the basic shampoo/ conditioner and shower gel. Rest of the items were available upon request.....which means extra hassle..this policy made the hotel felt more like a motel.
9.6
Mary
Exceptional
young couple
09-04-2016
Pros: Perfect hotel and perfect location very near to CN tower
Cons: Lack of fridge to keep drinks cool in heat weather!
6.7
Richard
Pleasant
young couple
09-04-2016
Pros: Breakfast was brilliant!
Cons: Noisy air conditioning
10.0
Notadiva
Exceptional
family with young children
09-01-2016
Pros: Great location, easy to park, good wifi and the breakfast was good
Cons: No fridge in the room. We had to ask for this.
4.2
Anna
Disappointing
review category group of friends
08-30-2016
Pros:
Cons: To call concierge and ask a question you as a guest are put on hold for 10 minutes. There was no refrigerator or mini bar in our room. Rooms are very small. We chose a room for 3 people and were given a queen size bed instead of a king. When asked for a pull out bed or king suite they said none were available. The hotel is over priced for what it has to offer and breakfast is not even included. The roof top pool is very small.
7.9
Amir
Good
young couple
08-30-2016
Pros: Location
Cons: Wifi Internet kept disconnecting, even with the premium service membership
6.7
Judith
Pleasant
family with older children
08-29-2016
Pros: The beds were not comfortable at all and the rooms too small for famalies
Cons: Rooms bigger better beds
7.5
Elsayed
Good
family with older children
08-29-2016
Pros: The location is perfect
the hotel lobby and receiption is good
Cons: the room was small
9.6
Stacey
Exceptional
family with older children
08-29-2016
Pros: Location and breakfast being included with price of hotel
Cons: Neither phone in our room worked - we were on the 18th floor - elevators slow - needed extra towels, pillows and blankets - we booked 4 adults to a room - they should have prepared in advances
9.6
Travellers
Exceptional
family with older children
08-28-2016
Pros: Location superb. Breakfast plentiful with variety of fresh fruit, cooked foods, cereals, breads & great coffee. Very modern & bright foyer and breakfast area.
Cons: Swimming pool was not accessible in the morning. Not sure why but it was not a problem for us.
5.4
Claudio
Fair
young couple
08-27-2016
Pros: Location
Cons: Expensive for such a business class hotel - it is more 3 stars than 4 stars
10.0
Francis
Exceptional
mature couple
08-27-2016
Pros: Service was excellent and very friendly
Cons:
8.8
Jackie
Excellent
mature couple
08-26-2016
Pros:
Cons: It was s little pricy but being right down town I guess that makes sense. I didn't like having to pay $32 for parking over and above the cost of the room.
5.4
Heather
Fair
mature couple
08-26-2016
Pros: When you finally did get service the staff were very friendly
Cons: Long waits for check in and out. Room was small. Bathroom fan didn't work so the whole room steamed up. Couldn't/wouldn't go swimming as there were 5 couples having their way in the pool, manager was there but didn't do/say anything. Will not go back or recommend.
7.9
Jakee
Good
mature couple
08-26-2016
Pros: Bed was very comfortable and the towels very soft. They must use fabric softer
Cons: There were only 2 hooks to hang towels. 2 more would have been nice and more convenient.
5.4
Damon
Fair
family with older children
08-25-2016
Pros: The gym and the location.
Front desk manager removed the parking charges after hearing my complaints.
Cons: Waited for a queen double and received a double. Bedding and pillows very cheap and uncomfortable.
Only received one roll of toilet paper for 3 days and it took 3 calls to receive a second roll of toilet paper.
The
7.9
Nicholas
Good
mature couple
08-25-2016
Pros: Excellent location, very easy check in and check out. Helpful staff and useful parking area to unload/ load up ( not always the case in a city centre).
Cons: A few small touches like a wash basin plug that wouldn't fit and a couple of light bulbs out. No big deal but for the money should be sorted.
Not a fan of the bathroom having a glass door and side section facing into the room. Whilst It's not easy to see through you can make out the other person in the bathroom. I prefer privacy over design!
9.2
David
Wonderful
family with older children
08-25-2016
Pros: Fabulous breakfast, friendly and helpful staff. Good central location.
Cons: Hotel rooms were noisy due to people in corridors as they returned at night
6.3
Rus
Pleasant
review category group of friends
08-25-2016
Pros:
Cons: AC kept going out. Had wifi issues. Breakfast buffet not worth the money. Pillows were awful.
8.3
Ms
Very Good
solo traveller
08-22-2016
Pros: Location
Cons:
9.2
Tim
Wonderful
family with young children
08-22-2016
Pros: We were very impressed with the hotel and our two nights here were very nice. The hotel facilities were very good, parking on site was very easy, in house dining was very good breakfast was really good we didn't eat in the evening as the children's menu wasn't great. Roof top pool was very cool and the kids loved it, swimming and looking up at the CN tower! The location was amazing right in the heart of everything, rogers stadium is very close the BlueJays were playing at home on the nights we stayed but it didn't feel that busy pre and post match in the area. Would definitely stay here again.
Cons: Some parts of the room were a little tired and needed TLC, these were small things like wardrobe doors not closing properly, wall sockets loose and moving inwards when you tried to plug something in
7.9
Palma
Good
family with older children
08-21-2016
Pros: The view from our window was amazing. Wow! The location is very central.
Cons: Breakfast choice was really poor, the service was slow and unpolite.
The sofa bed was very old and overused.
8.8
Andrew
Excellent
family with young children
08-21-2016
Pros: Pool, location comfy beds and choice of pillows.
Cons: Late night carpet cleaning but I guess it has to be done!
5.0
Jagruti
Fair
review category group of friends
08-21-2016
Pros: Location was fabulous!! Staff were very nice
Cons: The beds were uncomfortable.. I kept hitting my leg on the bed frame that was sticking out.. Ithere was no shower gel for a shower .. The bath tub was not very clean... And won't be recommending this hotel to amyone as 4 stars.. Was quite disappointed since my friend from England was with me too who wanted to see Toronto..
8.0
Russell
Very Good
Traveling as Couple
08-19-2016
Pros: Great downtown location.
Cons: Room air conditioning did not work well. Room was too warm at night.
8.0
Richard
Very Good
Traveling as Couple
08-17-2016
Pros: The location to the air canada center was perfect
Cons: The rooms were dated
8.8
Ashley
Excellent
young couple
08-15-2016
Pros: I loved the location, the bed was absolutely comfortable and the hotel was beautiful and the view as well!
Cons: The fact that you're paying 500 bucks a night and you don't even get a mini fridge/microwave! I also thought I booked a "spa inspired" room and it was just a basic shower
8.0
Stanley
Very Good
Senior Traveler
08-14-2016
Pros: Location and staff
Cons: The room was dark due about 5 lights that needed to be replaced.
7.9
Jim
Good
mature couple
08-14-2016
Pros:
Cons: Underground parking was 32.00. Pretty expensive. Also, asked the front desk what time I had to move car out at. They said 4, didn't tell me that there would be a 35.00 fine for leaving 1 hour late.
10.0
Kenneth
Exceptional
mature couple
08-14-2016
Pros:
Cons: We had a fire alarm after midnight. Staff did not advise us whether it was safe to go back in. I feel someone should have explained the situation more clearly.
10.0
Jerry
Exceptional
family with older children
08-14-2016
Pros:
Cons: Check in is too late
9.6
Michael
Exceptional
mature couple
08-14-2016
Pros: Great location and nice Hotel!
Cons: Our room always felt moist-the humidity was too high.
8.3
Partyoffiveplus1
Very Good
family with young children
08-10-2016
Pros: But inhouse breakfast was nice in the end. (Its more convenient sometimes... plus kids under 12 were free.) The eggs tasted like real eggs, not the powdered ones you see too often. The variety was sufficient, and the fruit was very fresh. If you do order breakfast there, you can choose a continental or full buffet breakfast. I liked that it was a choice.
The staff wanted to make sure everything was ok. They were very attentive, and, for example, offered us bottled water for our double decker bus trip around the city during a warm day (which was totally worth it by the way.) Nice and polite valets.
Quiet hotel despite being on a busy street. The hotel is situated on restaurant row. You don't have to go far to find dinner. Lots to choose from on just the street its on.
Cons: In house breakfast was not included in the room price, even though that is what I ordered. This wasn't the hotel's fault, but they could have offered a better solution than they did.
Also there are no mini-fridges in the rooms, which are useful in the summer.
9.2
Maria
Wonderful
review category group of friends
08-09-2016
Pros: The rooms, the bed, the bathroom, the view, the location
Cons: the cost
7.9
Cagatay
Good
young couple
08-09-2016
Pros: Room was good, easy to reach everywhere
Cons: Pool was good but can be a bit more cleaner
10.0
Mustafa
Exceptional
review category group of friends
08-09-2016
Pros: excellent
Cons: parking for the bus was not easy
10.0
Theresa
Exceptional
review category group of friends
08-08-2016
Pros: Price. Location Friendliness
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
08-07-2016
Pros: location to sites, venues, and restaurants
Cons: expensive parking and entrance not clearly marked. Most likely will need to circle the streets to find the entrance.
;detailController.handleFacebook('SEO','Hyatt Regency Toronto', '64965', 'ACCOMMODATION', '3', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/64965H1.jpg', 'Toronto', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Hyatt Regency Toronto', '64965', 'ACCOMMODATION', '3', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/64965H1.jpg', 'Toronto', '', '', '', '');){kind=link}