Radisson Hotel Toronto East

AAA Inspector Rating
55 Hallcrown Pl
Toronto, ON M2J 4R1- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.3
Bath3.2
Public Areas2.8
AAA Inspector Notes
Located in a busy commercial area, this corporate-style hotel offers easy highway access. Rooms are spacious with a comfortable contemporary design. Families enjoy the indoor pool and casual eatery. Smoke free premises. 240 units. 9 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Hwy 401 exit Victoria Park N to Consumers Rd, then w. 55 Hallcrown Pl M2J 4R1.
Eco Certification
The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.
Pool
heated indoor.
Parking
on-site (fee).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, high-speed Internet, wireless Internet. Some: safes.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, room service, area transportation-within 3 mi (5 km).
Terms
cancellation fee imposed, resort fee, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 450 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
07-14-2017
Pros: great
Cons:
8.0
Anonymous
Very Good
07-14-2017
Pros:
Cons: Nothing I didn't like
5.0
Anonymous
Fair
07-14-2017
AC didn't work properly and they kept saying it's being fixed, went in end of July and it was really hot. All they could do for me was discount parking fees ($8). Never again Radisson Toronto East
Pros: Location
Cons: Front desk staff had an attitude both man and woman.
9.0
Anonymous
Wonderful
07-14-2017
This hotel was very nice, the service was amazing, and I couldn't have had a better time.
Pros: The friendly staff, cleanliness and location
Cons: NO
2.0
Anonymous
Poor
07-14-2017
1. Out of the 3 elevators, at least 1 or 2 are constantly set to service mode so the doors do not open to the lobby. The staff seems to know nothing about it. 2. Because of the elevators issue, it took long time to get up to our floor. 3. We requested a roll away bed when we checked in. When we came back late at night, the roll away bed was not there. 4. We tried to call the service desk or front desk. There are 2 phones in the room, one with a front desk button, that phone is broken. We used the other phone to call service desk, it connected to an automated system with multiple choices of services. As soon as we press a button to choose, the call will be disconnected automatically. It is impossible to reach any hotel staff from the phone in the room. We must go down to the lobby. Again spent much time to wait for the elevator. 5. We requested to switch from king room to 2 queen room. the first night, it was full. The next day, we were told to pack everything before we went out and they will switch the room while we were out. Returned and found out it did not happen, and was told there was no room available. And the roll away bed was taken. We have to go down to the lobby once again to ask for the roll away bed. 6. The next morning, there was a power outage. It lasted long time, not fixed till the time we went out. There was no announcement or instruction about the outage. We went around and looked for the stairs to go down from 8th floor to ground floor, and found the door was locked. Again need to search around to look for an exit.
Pros: convenient location, room decor is pretty new, room is clean
Cons: Service is terrible. The staff does not seem to know what they are doing.
Showing reviews 1 - 5 of 50