Shangri-La Hotel Toronto

AAA Inspector Rating
8.7
Wonderful
434 Guest Ratings
188 University Ave
Toronto, ON M5H 0A3- Map It
Photos
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AAA Inspector Notes
After a busy day step into your room, press a button to draw the drapes and retreat to your spacious bathroom, graced with an over-size soaking tub, or a sumptuous bed with enticingly soft linens. The fictional Shangri-La was a harmonious paradise hidden in a remote valley of the Himalayas. A similar spirit of peace and harmony is evoked in the heart of this modern hotel. Carefully tended bonsai trees and boxwoods are at the entrance. The lobby presents a décor drawing upon well-integrated, subtle elements such as white marble floors, hardwood walls and Chinese ceramic artwork. Snuggle into one of the soft, dove-gray leather chairs and enjoy tea while contemplating the fanciful tooled-metal art mobile of a flock of birds. One already feels compelled to soar away into the green depths of a mystical utopia! Art of a gallery proportion can be found throughout the public spaces and includes a chic exterior statue and unique display cases individual to each guest corridor. This theme of transport to a place of peace and harmony continues in the guest rooms and suites. They have an understated décor that includes artwork of Chinese calligraphy, enticingly soft linens and a silk bed scarf. Smoke free premises. 202 units, some two bedrooms. 66 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Between Adelaide and Richmond sts. 188 University Ave M5H 0A3.
Pool
heated indoor.
Parking
valet only.
Dining & Entertainment
Bosk, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, video games, high-speed Internet, wireless Internet, safes. Some: microwaves.
Sports & Recreation
sauna, hot tub, health club, spa.
Guest Services
valet laundry, room service, child care, area transportation-downtown.
Terms
cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 434 guests
Showing reviews 1 - 5 of 50
8.8
John
Excellent
mature couple
09-21-2016
Pros: It is very good hotel. We like the Shangri La brand and have stayed at this hotel in Toronto in the past. Recently stayed in S-L hotels across China - first class. We stayed 2 night; there was a very significant price increase for the 2nd night due to a sporting event in town.
Cons: There was a jack hammer working what sounded like several floors above our room. We reported this and there was concern as it lasted from 9 to 11 AM in the morning but no concern that the noise was impacting our stay and no follow up to our complaint after we reported it to a staff member.
10.0
Meeti
Exceptional
young couple
09-07-2016
Pros: The bathroom was amazing! I loved the cabanas by the hot tub.
Cons:
10.0
Jason
Exceptional
family with young children
09-06-2016
Pros: The room amenities were spectacular. All the staff we interacted with were so friendly and professional.
Cons:
10.0
David
Exceptional
family with young children
09-06-2016
Pros: PromPT and efficient service
Cons:
9.6
Samantha
Exceptional
young couple
09-03-2016
Pros: Such high quality attentive service. The beds were huge and the bathroom luxurious. Amazing pool and spa. Concierge service was fantastic and arranged blue jays tickets for us when everywhere was booked out.
Cons: Breakfast was expensive $36 each but there a plenty of alternative places to eat within a block of the hotel.
Showing reviews 1 - 5 of 50