The Westin Harbour Castle

AAA Inspector Rating
8.7
Very Good
1172 Guest Ratings
One Harbour Sq
Toronto, ON M5J 1A6- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Notes
Just minutes from the waterfront, this hotel overlooks Toronto Bay and Lake Ontario, with great views from many rooms. One of the popular features is a rooftop restaurant that offers stunning views. If you are a fitness buff, you will enjoy the very well-equipped gym that is sometimes used by professional hockey players during training camp. A huge convention center draws large groups, creating a constant buzz of activity throughout the hotel. Smoke free premises. 977 units, some two bedrooms. 38 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Waterfront. At the foot of Bay St. One Harbour Sq M5J 1A6.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Eco Certification
The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
2 restaurants, also, Toula, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, video games, safes. Fee: high-speed Internet, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
sauna, hot tub, steamroom, tennis, recreation programs, health club, spa.
Guest Services
valet laundry, boarding pass kiosk, room service.
Terms
pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 1172 guests
Showing reviews 1 - 5 of 50
5.8
Mike
Okay
young couple
09-26-2016
Pros: The room was good and so was the little bar down stairs.
Cons: The staff seemed angry. Lacked manners and service was poor. I travel a lot and stay in hotels often. I would not recommend this hotel to anybody I know. For example my wife and I went to the breakfast bar down stairs to get a coffee and a breakfast sandwich, when I asked for ketchup she looked at me like I had two heads. Its an egg sandwich very common to have ketchup on it. But she made it out to be a hassle and snarled at me. No good morning or how are you sir was exchanged just a stiff stare until I placed my order. Little things as simple as good manners destroy service and a hotels reputation.
5.0
Susan
Fair
family with young children
09-25-2016
Pros:
Cons: Rooms are very dated - hotel is in need of an update
7.5
Ross
Good
solo traveller
09-25-2016
Pros: Location and views
Cons: Ambushed by extortionate wifi charges. Tired and dated decor.
9.2
Laurance
Wonderful
family with young children
09-24-2016
Pros: Superb location with fantastic view overlooking the waterfront. The staff made us feel really welcome especially the children. We will definitely stay there again when we return to Toronto.
Cons: The only downside was that there was no free wifi in the room.
10.0
Garry
Exceptional
family with young children
09-16-2016
Pros: Location, friendliness of staff, excellent room service.
Cons:
Showing reviews 1 - 5 of 50