Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Guests enjoy the comfortable and contemporary design of the guest rooms, with some featuring a gas fireplace. The location is convenient to an outlet mall and the tourist village of St. Jacobs.
Smoke free premises. 118 units. 3 stories, interior corridors. Accessibility (Call).
Pros: The clerk who checked us in was wonderful. When I had found this property on booking.com, I was looking for Stratford, Ontario. This came up, so I was not so pleasantly surprised that the hotel was a 45 minute drive from Stratford. The hotel clerk found a better route (still 45 minutes) and printed out the directions for us - was as nice as can be.
Cons: distance from Stratford. If there was an indicator on your website, I didn't see it.
9.6
Anonymous
Exceptional
06-19-2017
Exceptional
Pros: Atmosphere was quiet and well maintained.
Cons: The cost was pretty high! Not sure I would stay there again because of the cost.
9.2
Anonymous
Wonderful
06-11-2017
Mostly a very nice stay...
Pros: Very pleasant staff
Cons: The breakfast was a bit of a mix up and the Echo Tour group was not happy that we joined in on the buffet.....we asked the young lady when we walked in how we go about getting breakfast...she thought we were with the tour.....it was a bit embarrassing so we left...we offered to pay for the little bit that we did eat...the young lady was kind enough not to charge us due to the mix up...she explained that it happens all the time...need better signage
9.2
Anonymous
Wonderful
03-13-2017
Superb
Pros: Beds very comfortable. Linens crisp. Room attractively decorated.
Cons: The tiles around the bath tub enclosure, as well as the chrome, needed cleaning. They were okay when we stayed here last month!
9.6
Anonymous
Exceptional
02-13-2017
Looking forward to a return...
Pros: The design of the room was well thought out, attractively furnished and decorated. The bed was extremely comfortable, the bathroom well equipped and the closet well designed. And, most importantly, the room was exceedingly clean.
Cons: The luggage rack stored in the closet - it fell out on to my feet. It could have hung on a couple of hooks to make it more secure but still handy and out of sight.
10.0
Anonymous
Exceptional
12-21-2016
Exceptional
Pros: Very comfortable
Cons: I have no complaints
8.3
Anonymous
Very Good
09-20-2016
When I pay top dollars...
Pros:
Cons: No pool
9.6
Anonymous
Exceptional
08-21-2016
Exceptional
Pros: Great breakfast. Dinner was mediocre and slow service.
Cons: All the restaurants were closed in St.Jacobs by 9pm
8.3
Anonymous
Very Good
07-06-2016
Very good
Pros: staff were very friendly,
breakfast was good
Cons: price
8.3
Anonymous
Very Good
05-25-2016
Nice stay.
Pros: Beds very comfy. Good location. Great breakfast.
Cons:
8.8
Anonymous
Excellent
05-11-2016
Fabulous
Pros: Location
Cleanliness
Available parking
Cons:
6.7
Anonymous
Pleasant
09-06-2015
Not happy. Would try somewhere...
Pros: Location & free wifi
Cons: Air conditioning blows right on you while in bed and is noisy
10.0
Anonymous
Exceptional
07-20-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
07-04-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
07-02-2017
Exceptional
Pros:
Cons:
8.8
Anonymous
Excellent
06-14-2017
Fabulous
Pros:
Cons:
9.6
Anonymous
Exceptional
04-17-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
03-16-2017
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
08-02-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
05-30-2016
Pleasant.
Pros:
Cons:
10.0
Anonymous
Exceptional
12-27-2015
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
09-12-2015
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
08-15-2017
Interesting area for antique-lovers, and...
Pros: Great shower and bathroom facilities. Little bistro on the main floor with helpful staff.
Cons: Air conditioning was too cold. Windows wouldn't open. Also, we looked in vain for a restaurant with German food, but there was nothing. (The market was closed that day.)
10.0
Anonymous
Exceptional
08-12-2017
This is a great place...
Pros: It was such a comfortable,clean place with welcoming people
Cons:
7.1
Anonymous
Good
08-11-2017
Good
Pros: Excellent consistent wifi. important for our family as we live in country and have limited access too internet. when we travel we like a hotel that has strong consistent reliable internet.
We loved that the hotel was a 'stone' throw' from the market(the main reason for staying at hotel)
would prefer a better rate for our budget around $110-$120.00
having a working bathtub, microwave and fridge is most needed and appreciated that they worked and were clean.
Cons: we are a television family, the cable package in our opinion was insufficient
8.8
Anonymous
Excellent
08-10-2017
Location, location, location
Pros: Excellent location for market, shopping and restaurants. WE have used this spot several times before. We up graded our room and we very satisfied
Cons: Nothing, I did not expect breakfast
6.7
Anonymous
Pleasant
08-08-2017
Great for walking distance to...
Pros: the staff were very friendly and answered all our questions and gave us great directions.
Cons: The beds were very uncomfortable, one was as hard as a rock and the other had cheap foam on top of the mattress, not comfortable at all. We stayed 2 nights at a cheaper place and the beds were so comfortable in comparison. We will not stay at a Marriott again :(
9.6
Anonymous
Exceptional
08-06-2017
Unforgetable stay, highly recommend!
Pros: Starbucks Coffee excellent! Location fantastic! Very comfortable stay!
Cons: No problems!
7.5
Anonymous
Good
07-24-2017
Good
Pros: Restaurant to expensive
Cons:
10.0
Anonymous
Exceptional
07-23-2017
Suitable
Pros: Good bed
Cons: No complaints
9.6
Anonymous
Exceptional
07-21-2017
A nice relaxing spot to...
Pros: Just a nice clean spot
Cons: Everything good
9.6
Anonymous
Exceptional
07-18-2017
Great value friendly. Very nice...
Pros: Reception coming in. Very friendly she was. lay out of hotel. Rooms with high ceiling loved . Highly recommend and would definitely stay again
Cons: Bathroom bit outdated , wish was a bar.
5.8
Anonymous
Okay
07-16-2017
It was fair at best,
Pros:
Cons: No complimentary breakfast, food very expensive, TV system did not work. Not likely to return, Not good value for money,
7.5
Anonymous
Good
07-16-2017
Nice stay
Pros: Bed and room very comfortable and modern
Cons: Shower has black mold .. too much in fact . Time to get some bleach spray ...
8.8
Anonymous
Excellent
07-06-2017
It was a very pleasant...
Pros: Convenient location. Comfy room. Very friendly staff.
Cons: Tissue box empty. Half dried cherry under desk otherwise room appeared clean.
Had breakfast-Toast was cold and hard. Butter didn't melt. Maybe ask customer if they would like their toast buttered when hot.
9.2
Anonymous
Wonderful
07-03-2017
Short stay
Pros: Liked having the Bistro to get my coffee every morning & late afternoon.
Cons: The air conditioning was not consistent (kept turning off). This made it difficult to sleep well.
6.3
Anonymous
Pleasant
06-28-2017
Over nighter
Pros: Easy to find. Very very clean! Modern. Great location. Room view not so good
Cons: Bed was very uncomfortable. Hated the pillows. The set up in the room really didn't work well.
10.0
Anonymous
Exceptional
06-27-2017
Exceptional
Pros: Overall excellent experience! Beds were heavenly! Will be back!
Cons:
8.8
Anonymous
Excellent
06-27-2017
Very satisfied
Pros: Room was very cozy, nice decor
Cons: Shower doors had soap scum
8.3
Anonymous
Very Good
06-19-2017
Very good
Pros: It was a clean and nice sized room with a microwave, bar fridge and a little coffee maker. It had all the amenities one would expect and free wi-fi to boot.
Cons: The room was very musty and smelly upon arrival, turning on the AC helped to keep that smell in check, but not very much.
10.0
Anonymous
Exceptional
06-15-2017
Relaxing and shopping was great
Pros: Nice bed....friendly staff....quiet
Cons: N/A
10.0
Anonymous
Exceptional
06-12-2017
Great location and top notch...
Pros: Location and staff were great.
Cons: Huge comfortable bed. Bathroom was clean and modern. Staff were very friendly and helpful. Breakfast included was a great value.
10.0
Anonymous
Exceptional
06-11-2017
Exceptional
Pros: Great beds excellent pillows.good house keeping
Cons: Nothing
10.0
Anonymous
Exceptional
06-07-2017
Good place to stay!
Pros: The hotel was very clean and the rooms were fantastic looking! Staff was friendly and it was very easy to locate. I would recommend the hotel for sure and would stay there again.
Cons: The air conditioner kept making a noise ALL night which highly interrupted sleep. The fridge wasn't keeping things cold but the freezer part worked lol. The front desk attendant said she would switch our room when she found out about the fridge but we said we were okay with staying. We would have switched it if we had known ahead of time about the air conditioner. Would still recommend this place just not that particular room.
8.8
Anonymous
Excellent
06-02-2017
Beautiful room! It should have...
Pros: The staff was friendly. The room was very nice. It was quiet. Very relaxing room.
Cons: We didn't find it overly clean. The hot tub had a film on the inside, the couch had stains on the pillows... in general it didn't have that cleanness that we were expecting.
10.0
Anonymous
Exceptional
05-23-2017
My weekend getaway
Pros: I liked everything
Cons: I thought there was a swimming pool. I was disappointed
9.5
Anonymous
Exceptional
05-19-2017
Exceptional
Pros: Staff very friendly and always able to help.
Cons:
9.6
Anonymous
Exceptional
05-02-2017
Great choice in St. Jacobs
Pros: The staff from reception through dining area and housekeeping very friendly and responsive.
The egg fritatta was skilfully prepared; tasty, just the right consistency, not overdone or underdone, which is very easy to do with egg whites.
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