Holiday Inn Express & Suites - Waterloo St. Jacobs

AAA Inspector Rating
8.7
Wonderful
375 Guest Ratings
14 Benjamin Rd
Waterloo, ON N2V 2J9- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.5
Bath3.4
Public Areas3.3
ARATED
AAA Inspector Notes
A bright bold contemporary design is a highlight here in both the rooms and public areas. The location is rural yet convenient to shopping and dining venues. Smoke free premises. 103 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
1.9 mi (3 km) s on King St to Farmers Market Rd, follow signs. 14 Benjamin Rd N2V 2J9.
Pool
indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, area transportation-local corporate offices Mon-Fri by appointment.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 375 guests
Showing reviews 1 - 5 of 50
6.0
Anonymous
Pleasant
08-11-2017
Pros:
Cons: The price
10.0
Anonymous
Exceptional
08-11-2017
We had a little medical emergency and, unfortunately, spent most of the night in the ER. In the morning we asked if we could possibly rent the room for a couple extra hours to catch up on some sleep. The staff was very understanding and they allowed us to stay the extra hours free of charge. We really appreciated that! The cooking staff also went above and beyond. When the kitchen ran out of sausages when my husband went up for some more the cook told him she would come and let him know when there were more so he wouldn't have to keep checking. There were so many little things like that that made our stay so much more enjoyable!
Pros: The staff were amazing! And breakfast was great -- so much selection, hot food, and lots of seating!
Cons: The two person whirlpool was lovely, but I wouldn't describe it as "two person"... still it was enjoyed.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Close to shopping no trying place to park
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything was great, I had no issues.
Cons: Should have Hand sanitizer at the front desk, the attendant had a cold and was handling my cards which in turn I had to handle, hand sanitizer would have been nice.
5.8
Anonymous
Okay
05-02-2017
Okay
Pros:
Cons:
Showing reviews 1 - 5 of 50