Spacious rooms and a friendly staff are highlights at this hotel which offers casual and contemporary décor. While the fitness room is a little tight on space, the pool area is large and welcoming. The hotel welcomes dogs.
Smoke free premises. 71 units. 3 stories, interior corridors. Accessibility (Call).
Pros: The staff was friendly and extraordinarily accommodating.
Cons:
10.0
Diane
Exceptional
Senior Traveler
06-23-2017
In all our recent travels, this was the most comfortable!
Pros: Loved the quality of the sheets. Better than average breakfast.
Cons:
7.0
Heidi
Good
Solo Traveler
06-23-2017
A good value and comfortable enough if you need to go to Albany. Good service and quiet.
Pros: large rooms, quiet
Cons: Beds were a bit hard, slightly funky hotel smell.
9.0
Kerry
Wonderful
Traveling as Couple
06-23-2017
very pretty outside and very nice restrant across street
Pros: staff that I had contact with were helpful and pleasant
Cons: checkout time at 11:00 was a little early for me
8.0
Terri
Very Good
Traveling as Couple
06-23-2017
Pros:
Cons: Bed wasn't as comfortable as I would have expected.
10.0
Tom
Exceptional
Family with Teens
06-23-2017
Pros: Pet friendly. Allowed early check in. Gave me w queens
Cons: Nope
5.4
Joannna
Fair
young couple
06-19-2017
Pros: The bed was fabulous. Proximity to car perfect. Friendliness of staff VERY good, with attention to guests and happy to be of service in any way possible.
Cons: The room was shabby. The rug was sticky. Wallpaper peeling in bathroom. Shower curtain damaged.
9.6
Ursula
Exceptional
young couple
05-17-2017
Pros: the pool, unfortunetly the excerciseroom was under construction.Bed was comfortable, staff was friendly
Cons:
9.6
Amby
Exceptional
family with young children
04-19-2017
Pros: Had a great breakfast spread and offer a movie with treats every night at 7 pm. They have board games you can use and their staff are extremely helpful. We traveled with a 15 month old and they had a crib, snacks, and even milk for us. This is our 3rd time staying there.
Cons: The swimming pool was too cold.
10.0
Janice
Exceptional
family with young children
02-28-2017
Pros: Enjoyed access to amenities they had a the motel and the breakfast was very good.
Cons: There was nothing that I didn't like there.
9.2
Carla
Wonderful
family with young children
02-14-2017
Pros:
Cons: Room was over a hot water system that sounded as if shower started and stopped all night long from 12:00 on. Bed was just okay
9.6
Linette
Exceptional
family with young children
01-13-2017
Pros: We reserved 2 rooms with king sized beds, one for my fiancé and I and one for my mother in-law. We were in town for a family emergency so cleanliness and comfort were extremely important as our visit was a stressful one.
Our first night in town (from Alaska and California), we stayed at the Super 8 motel. We had such a horrible experience that I had to make reservations at the last minute with the Holiday Inn Express for our next 4 days. When the Holiday Inn Express saw the reservation request come in, they made sure that we were on the same floor and that we weren't too far away from my mother in-law (only 2 rooms down on the same side).
All of the staff were extremely polite, welcoming and very pleasant. The rooms were very clean, extremely comfortable and the water pressure in the shower was perfect. Due to our positive experience with the Holiday Inn Express in Albany, OR ... the reason for our visit was much more manageable.
THANK YOU VERY MUCH!!!
Cons: There was not a single thing we disliked about our stay!!!
10.0
Debra
Exceptional
family with young children
12-31-2016
Pros: The pool & food will definitely bring us back! & we have told other people about your motel!
Cons:
7.5
Marie-véronique
Good
solo traveller
11-20-2016
Pros: Reception staff very friendly and professional
Cons: No more warm water for my shower at 9.30 am on Saturday morning.
7.5
Patricia
Good
solo traveller
10-02-2016
Pros: The room and bathroom were bigger which made it easier on me with some limitations; the bed was wonderful.
Cons:
9.2
Anonymous
Wonderful
family with young children
09-12-2016
Pros: I liked the many pillows available. and how the staff called to confirm the reservation.
Cons: nothing. I usually book Hilton brand hotels due to work but I found your hotel on par with the more expensive Hilton's.
Job well done.
8.8
Lisa
Excellent
family with young children
09-01-2016
Pros: There were many activities and restaurants located close by.
Cons: We were in rooms above a banquet room where there was a wedding reception. The music could be heard in both rooms.
Parking was challenging too.
9.2
David
Wonderful
solo traveller
08-12-2016
Pros: no opinion/too busy for meal
Cons: N/A
10.0
Ron
Exceptional
family with older children
08-03-2016
Pros: The staff was exceptionally friendly and attentive!
Cons:
8.8
Scott
Excellent
family with older children
08-01-2016
Pros: Fitness room has no weight training equipment.
Cons: Everything other than the fitness room, was great.
9.6
Garry
Exceptional
family with older children
08-01-2016
Pros: It's always nice to have a hot breakfast included. The pancake machine was cool. The room was comfortable.
Cons: Not super easy to find from the freeway for a first-time visitor
10.0
James
Exceptional
family with older children
07-30-2016
Pros: everything was good
Cons: TV line up should include FOX Business
9.6
Amby
Exceptional
family with young children
07-29-2016
Pros: Stay is very friendly. They are very family orientated with daily movies and treats. This is our 3rd stay with them and we will continue to stay there.
Cons:
8.3
Minnesota
Very Good
review category group of friends
07-24-2016
Pros: Quite and comfortable.
Cons:
9.2
Anonymous
Wonderful
mature couple
07-19-2016
Pros: It was quiet. Little noise from hall or other rooms. Good air conditioner.
Cons: Coffee was weak. Orange juice was little more than sweet colored liquid.
TV remote needed batteries.
Toilet handle was cracked when we arrived
10.0
Candace
Exceptional
family with older children
07-15-2016
Pros: The staff was extremely helpful. The breakfast was well stocked and ready to eat!
Cons:
9.6
Jody
Exceptional
family with older children
07-13-2016
Pros: The staff was extremely helpful and nice.
Cons:
5.8
Anonymous
Okay
mature couple
06-22-2016
Pros: I enjoyed the Spa, Jazzuci, and pool stays open late. Place is next door to several restaurants and close freeway. The King suite was just right for us.
Cons: The bed was hard and not easy to relax.
9.6
Tom
Exceptional
mature couple
06-20-2016
Pros: Staff was exceptional!!! Room clean and bed comfortable.
Cons:
9.2
Max
Wonderful
mature couple
05-29-2016
Pros: Nice and clean room, friendly staff.
Cons: Exercise room is in the wrong place being just beside the pool – treadmills and other machines rusting away.
4.6
Filomena
Disappointing
mature couple
05-19-2016
Pros: the location was convenient, right off the I-5
Cons: the hotel seemed run down, furniture looked unclean. room walls were thin and you could hear the neighbour showering.
9.2
Kathryn
Wonderful
review category group of friends
05-03-2016
Pros: Staff was friendly. Room was very nice.
Cons: Price seemed quite high but perhaps was increased due to Moms weekend at Oregon State. If so I think that was wrong.
9.6
Shawn
Exceptional
family with older children
04-19-2016
Pros: Everything
Cons: Price
8.8
Melody
Excellent
family with older children
04-19-2016
Pros: Pool. Breakfast. Staff. Room.
Cons: My card was charged prior to arrival, although the website said it wouldn't be. I was charged $162 on checkout PLUS a $17 hold that hasn't been released, that was charged prior to arrival.
8.8
Robert
Excellent
solo traveller
02-23-2016
Pros: It was really convenient to have a laundry facility to use , wifi that works and a good working shower
Cons: All good , except I'm finding all hotels have poor lighting in rooms ( maybe its my eyes ! )
10.0
Robin
Exceptional
mature couple
02-02-2016
Pros: Very friendly staff who went out of their way to make things perfect.
Cons: The breakfast buffet left a lot to be desired.
10.0
Linda
Exceptional
mature couple
11-30-2015
Pros: clean comfortable room which was well appointed
Cons: NA
7.9
Cynthia
Good
mature couple
11-10-2015
Pros: The hotel is nice. We were visiting our daughter in Corvallis and that Holiday Inn was booked so we stayed here.
Cons: Unfortunately, a little far for us and although the staff was VERY nice there is a homier feeling at the Corvallis location that we didn't get here. We missed the nightly cookies and peanut butter & jelly sandwiches too.
8.8
William
Excellent
solo traveller
11-01-2015
Pros: The staff were awesome, the breakfast was great, the rooms were clean, the cookies and evening treats were wonderful.
Cons: The mattresses were a little hard for my taste. My back was sore in the mornings.
The room rates were higher than expected and because I booked on-line I couldn't get the government rate and I couldn't get a receipt when I checked out. Had to go through the booking agent.
10.0
Kathryn
Exceptional
review category group of friends
10-07-2015
Pros: The friendliness and helpfulness of the staff.
Cons:
9.2
Stephanie
Wonderful
solo traveller
10-02-2015
Pros: The staff was super friendly and all the amenities were fantastic. I had everything I needed.
Cons: Albany isn't exactly a "destination" I wouldn't say, but it was a lovely place to stop on my trip up north.
10.0
Anonymous
Exceptional
mature couple
09-21-2015
Pros:
Cons: Looked for clean table to eat breakfast; almost all tables were not cleaned off food debris. Reluctantly I set down my meal to eat because of limit time frame that morning.
Outside: Can a piece of concrete clear off for a path between Opal sidewalk and driveway toward hotel front door? It's for safety and convenience to walk to/from a restaurant nearby.
10.0
John
Exceptional
mature couple
09-06-2015
Pros: Rooms were clean and comfortable ! Staff was very friendly and made us feel like familey
Cons:
10.0
Lynnda
Exceptional
solo traveller
08-31-2015
Pros: Breakfast worked for this gluten free lactose intolerant person. I was able to have a safe and protein packed breakfast.
Cons: Nothing
10.0
Walter
Exceptional
solo traveller
08-31-2015
Pros: Everything
Cons: N/a
9.6
Spf
Exceptional
family with older children
08-28-2015
Pros: Really clean nice facilities like pool .free breakfast.and next to cascade grill.and not far from stores and other restaurants.
Cons: price was a little high .
10.0
Charles
Exceptional
solo traveller
07-30-2015
Pros: This had to be one of the nicest, cleanest and friendliest hotels I have stayed in in a long time. I would recommend it HIGHLY!
Cons:
5.8
Melody
Okay
young couple
07-19-2015
Pros: The staff was friendly and helpful.
Cons: The room was not fully equipped for the size and a bit outdated.
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