Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
You'll feel like you are home while sitting in front of the lobby fireplace. Many of the beautifully appointed rooms overlook the Deschutes River and offer views of the snowcapped mountains. As an added bonus, the loft guest rooms feature a second floor mezzanine with a jetted bathtub. Also, the property, which is within walking distance of boutiques, specialty retailers and restaurants, features a bicycle and ski storage room with lockers and a ski wash and wax area.
Smoke free premises. 96 units, some two bedrooms. 3 stories, interior corridors. Accessibility (Call).
Cons: Smokers outside our room window, we were on the bottom floor.
4.0
Stephen
Disappointing
Traveling as Couple
04-13-2018
Pros: The breakfast omelette was outstanding!
Cons: Mass transit is not the mode of transport to Bend. The hotel parking lot was about 1/3 occupied. The "river view" was nonexistent! We looked at a pitched roof and very large tower w/a large clerestory window 15-20 ft away. Disappointong!!
10.0
Verified Hotel Guest
Exceptional
Business Traveler
04-13-2018
Pros: Location, cleanliness, it was nice overall
Cons:
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
04-13-2018
Pros: Location
Cons: The wait staff in the restaurant was pretty scattered and didn't seem to know what was going on. We had to ask for menus. There should be a sign that the breakfast buffet isn't included in the price of your room. I almost paid $6 for a donut.
8.0
Verified Hotel Guest
Very Good
Family with Young Children
04-13-2018
Pros: Clean and convenient
Cons: Free continental breakfast
9.6
Ted
Exceptional
solo traveller
04-08-2018
Very nice place to stay.
Pros: Food was good and the people were very friendly.
Cons: Nothing
10.0
Heather
Exceptional
family with young children
04-02-2018
Exceptional
Pros:
Cons:
9.6
Colton
Exceptional
solo traveller
03-19-2018
Exceptional
Pros:
Cons:
9.6
William
Exceptional
review category group of friends
03-17-2018
Exceptional
Pros:
Cons:
10.0
Faith
Exceptional
young couple
02-27-2018
We had a wonderful time...
Pros: We like everything, the room was quiet and warm and very clean. The staff was excellent, we were celebrating the sale of our home. Excellent place for a celebration. Close to everything.
Cons: We liked everything.
10.0
Megan
Exceptional
young couple
02-26-2018
Exceptional
Pros:
Cons:
8.8
Scott
Excellent
family with young children
02-24-2018
Fabulous
Pros: Great breakfast, really good pool and hot tub. The staff, maintenance,and housekeeping were outstanding. Without a doubt, would stay there in the future and recommend to friends..
Cons:
9.6
Ptbona
Exceptional
young couple
02-20-2018
Wonderful time!
Pros: Great and friendly staff! Perfect location for the Old Mill District
Cons:
8.8
Tom
Excellent
family with young children
02-13-2018
Fabulous
Pros:
Cons:
10.0
Anonymous
Exceptional
young couple
02-13-2018
Quiet, clean, and convenient
Pros: Super quiet yet close to downtown
Cons: Nothing
10.0
Anonymous
Exceptional
young couple
02-12-2018
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
solo traveller
02-11-2018
Exceptional
Pros:
Cons:
10.0
Charles
Exceptional
young couple
02-04-2018
Exceptional
Pros:
Cons:
10.0
Darlene
Exceptional
young couple
01-28-2018
Exceptional
Pros:
Cons:
9.2
Kathryn
Wonderful
young couple
01-25-2018
Superb
Pros: Very nice hotel. The pool, hot tub and exercise room very nice. Plenty of towels for the guest. I love the location. 5min walk to the Old Mill district.
Cons:
10.0
Anonymous
Exceptional
mature couple
01-16-2018
Exceptional
Pros:
Cons:
10.0
炼
Exceptional
young couple
01-12-2018
Exceptional
Pros:
Cons:
10.0
Rebecca
Exceptional
young couple
01-03-2018
Great location, great price! Stay...
Pros: Awesome location! I had read the reviews previous to our stay about "walking distance" to Old Mill District shopping, and it did not disappoint! Beautiful hotel, great location, great price for only being a 3 star hotel (should be a 4 star, in my opinion). Wonderful trip all around!!
Cons:
10.0
Anonymous
Exceptional
mature couple
01-02-2018
Exceptional
Pros:
Cons:
9.6
Francis
Exceptional
solo traveller
01-01-2018
Exceptional
Pros:
Cons:
9.6
Tom
Exceptional
young couple
12-28-2017
Beautiful place
Pros: Great location a short walk to Old Mill. Excellent commom areas and pool
Cons:
7.5
Anonymous
Good
mature couple
12-22-2017
Good
Pros:
Cons:
2.5
Anonymous
Poor
mature couple
12-22-2017
Very poor
Pros:
Cons:
7.5
Jeremy
Good
young couple
12-07-2017
Good
Pros: Walking distance to shopping, food and entertainment
Cons: Hot breakfast was not great.
10.0
Twin2lynn
Exceptional
solo traveller
11-30-2017
Wonderful Stay!
Pros: Clean rooms, friendly staff, nice amenities, great location
Cons: Nothing
9.6
Gary
Exceptional
solo traveller
11-29-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
11-25-2017
Exceptional
Pros:
Cons:
7.5
Deborah
Good
young couple
11-25-2017
Good
Pros: The location of this property was a wonderful surprise! The Mill District, just adjacent to the hotel, was an absolute delight. We had a great time wandering around down there.
Cons: We are Hilton Honors members and usually find our Hilton stays very comfortable. But we found the beds at this location to be very uncomfortable and neither of us got much sleep, which was unfortunate since we were on a road trip and needed to drive for several hours again the next day. The mattress was just too hard. We were also disappointed that breakfast was not included with the room rate.
10.0
Wan-hui
Exceptional
review category group of friends
11-19-2017
Everything is good
Pros: Bed is good
Cons: Pillow
9.2
Guy
Wonderful
solo traveller
11-11-2017
Superb
Pros:
Cons:
4.6
Leah
Disappointing
family with young children
11-08-2017
Disappointing
Pros:
Cons:
9.6
Anonymous
Exceptional
solo traveller
10-23-2017
Great overall
Pros: Quiet
Cons: Breakfast a bit spendy
7.5
Anonymous
Good
young couple
10-19-2017
Good
Pros: Nice river walk, and close to old mill shopping
Cons: Daycare below our room quite noisy during their recess in yard directly below.
Hilton does not give honor rewards to your account if booked through booking.com, need to tell your customers that prior to booking.
9.6
Anonymous
Exceptional
young couple
10-15-2017
Good location and friendly staff.
Pros: Located close to the river and good shopping. Easy walk to the river
Cons: The bed was too hard. Didn't sleep as well as we hoped.
10.0
Anonymous
Exceptional
young couple
10-10-2017
Great location very convenient
Pros:
Cons:
9.6
Anonymous
Exceptional
review category group of friends
10-09-2017
Very comfortable and well appointed
Pros: Tub was comfy. Dinner was excellent.
Cons: Expensive breakfast without option of getting just a muffin our something small to go.
10.0
Richard
Exceptional
young couple
10-09-2017
Great property and excellent location...
Pros:
Cons:
9.6
Anonymous
Exceptional
family with young children
10-08-2017
Exceptional
Pros: errors made on our breakfast order in getting order to cook; long wait. Consequently, breakfast was comped....cool and classy move. Much appreciated.
Cons:
9.6
Nate
Exceptional
review category group of friends
10-08-2017
Exceptional
Pros:
Cons:
7.1
Geoffrey
Good
young couple
10-06-2017
Good location with adequate staff
Pros: Breakfast
Cons: Some staff unhelpful
10.0
Richard
Exceptional
young couple
10-05-2017
Exceptional
Pros:
Cons:
6.3
Anthony
Pleasant
solo traveller
10-02-2017
Pleasant
Pros:
Cons:
7.5
Anonymous
Good
mature couple
09-24-2017
Good
Pros:
Cons:
10.0
David
Exceptional
young couple
09-21-2017
Sophisticated hotel with great bar...
Pros: The proximity to the Mill area
Cons: Nothing
10.0
Anthony
Exceptional
young couple
09-11-2017
An excellent overnight stop on...
Pros: A first rate laundry room which is vital on a long touring holiday. The staff were as helpful as any we came across in our month's holiday giving good advice on what to do and where to go in Bend.
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