You'll feel like you are home while sitting in front of the lobby fireplace. Many of the beautifully appointed rooms overlook the Deschutes River and offer views of the snowcapped mountains. As an added bonus, the loft guest rooms feature a second floor mezzanine with a jetted bathtub. Also, the property, which is within walking distance of shops and restaurants, features a bicycle and ski storage room with lockers and a ski wash and wax area.
Smoke free premises. 96 units, some two bedrooms. 3 stories, interior corridors. Accessibility (Call).
US 97 exit 139 (Reed Market Rd), 0.3 mi w, 0.3 mi n on SW Bond St, then just nw; near 3 Stacks Building. Located in Old Mill District. 425 SW Bluff Dr 97702.
AAA Benefit
Members save up to 10% and earn HHonors™ points when booking AAA rates!
hot tub, picnic facilities, trails, exercise room.
Guest Services
valet and coin laundry.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 71 guests
Showing reviews 1 - 5 of 47
6.3
Nicole
Pleasant
family with older children
08-28-2016
Pros: Great Location, clean.
Cons: No Breakfast. Staff, especially when checking in were snobby and not helpful. Pillows were uncomfortable.
9.6
Julie
Exceptional
family with older children
08-10-2016
Pros: Close to Ampatheater as well as downtown Bend!
Cons: Need better sheets :))
10.0
Marc
Exceptional
mature couple
08-04-2016
Pros: Very nice & clean property, staff was very friendly and the location was perfect!
Cons: We liked everything!
8.8
Anonymous
Excellent
family with older children
07-31-2016
Pros: Very nice!! Very clean
Cons:
8.8
Susan
Excellent
mature couple
07-11-2016
Pros:
Cons: Our room had a loud humming that came on at 5 minute intervals throughout the night. Needless to say, we did not sleep well.
10.0
Carrie
Exceptional
young couple
07-05-2016
Pros: Best place to stay if attending a concert at les Schwab
Cons:
10.0
Janet
Exceptional
family with older children
06-17-2016
Pros: the ambience, modern interior,breakfast, view from room
Cons: nothing could have been better at this moment in time
10.0
Alice
Exceptional
mature couple
05-10-2016
Pros: This hotel was faboules , hotel staff were always smiling and helpful hotel was exceptional nice, refreshments were out all day, they really care about the people that stay there. and the location was close to Old Mill, downtown, ect. Already booked another stay for next month.
Cons:
7.9
Michael
Good
young couple
05-02-2016
Pros: Everyone was nice, and helpful
Cons: We left behind a necklace and no one has been able to find it, Even though we called two tines.
10.0
Anonymous
Exceptional
mature couple
04-21-2016
Pros: Great location , after driving and exploring most of the day , we were able to park , check in , and walk from our hotel to the Old Mill District and have a great meal. Would stay here again for sure.
Cons:
6.3
Jason
Pleasant
family with older children
03-25-2016
Pros: Location, location, location. Right next to Old Mill with good shopping, dining, and the movie theater/parks.
Cons: The staff was a bit cold. I got the impression that because the location is so good, the staff knows their hotel will always be full and therefore don't feel a terrible necessary to earn your return stay. Staff wasn't unkind, just distant and not proactive in being helpful. I will not be returning for that reason.
10.0
Kim
Exceptional
young couple
03-23-2016
Pros: The girl at the front desk was very sweet and she printed out some great hikes for us!
Cons: The cafe is confusing, thought it was a continental breakfast.
10.0
Dennis
Exceptional
mature couple
03-08-2016
Pros: The room was very comfortable and clean..liked the pool and work out room
Cons: Not impressed with the price for breakfast..we went to another location..
10.0
Allison
Exceptional
solo traveller
03-05-2016
Pros:
Cons: It would be nice if there was a complimentary breakfast option
9.2
Anonymous
Wonderful
solo traveller
02-26-2016
Pros: Great location.
Cons:
8.3
Anonymous
Very Good
solo traveller
02-24-2016
Pros: Very clean. Quiet. Great location.
Cons: Front desk person wasn't overly friendly.
9.2
Jo
Wonderful
mature couple
02-17-2016
Pros: The bed was wonderful, quiet room. We always request top floor .
Cons: The dinner food, for my husband, was a little disappointing.
9.6
Lee
Exceptional
mature couple
02-16-2016
Pros: I liked everything, it was comfortable, and location to Winterfest was perfect
Cons: Stay was good, but at checkout they tried charging $45 for room service for breakfast that we DID NOT order...
9.6
Ascherin
Exceptional
review category group of friends
02-16-2016
Pros:
Cons: The bed was not to my liking.
10.0
Ken
Exceptional
family with older children
02-02-2016
Pros: My daughter particularly liked the Keurig coffee maker and flavor selection in our room. I really liked the complimentary coffee and tea selections always available to me in the lobby. Used the business office for an hour one day and the computers and printer were great. Overall, just a really great experience.
Cons:
9.2
Edward
Wonderful
mature couple
01-05-2016
Pros: Great proffesiosl staff, wonderful pool.
Cons: Nothing....
7.9
John
Good
review category group of friends
01-04-2016
Pros: Very nice facility, good quality and clean. Spa is great on a cold day. Proximity to Old Mill District.
Cons: TV Remote didn't work. No free internet access.
5.8
Anonymous
Okay
family with older children
12-22-2015
Pros: The location is great. The beds are comfortable, and the rooms are spacious.
Cons: Terrible lack of communication from the staff upon check in. Was not given any info about the hotel, or the amenities.I've had better service at 1-2 star hotels.
10.0
Timothy
Exceptional
mature couple
12-16-2015
Pros: Beautiful area close to the old Mill district for shopping and close to family
Cons:
9.6
Sjdjdjd
Exceptional
review category group of friends
12-13-2015
Pros: Friendly and helpful staff and clean.
Cons: Food quality was poor at restaurant for breakfast
10.0
Molly
Exceptional
review category group of friends
11-16-2015
Pros: Beautiful decor. Beds were super comfy and bathroom was very nice. Food was also excellent (though a tad pricey) and staff was very friendly.
Cons:
10.0
Sally
Exceptional
solo traveller
11-12-2015
Pros: Great location, comfortable rooms
Cons: Food - the breakfast is not included, and it was not good. Greasy omlette and hashbrowns, sparse fruit and other options.
9.6
Victor
Exceptional
mature couple
11-04-2015
Pros: Excellent location to walk in the new district and along the river. Very attractive hotel and grounds. Good breakfast in a nice room at reasonable cost.
Cons:
10.0
Donagon
Exceptional
family with young children
10-13-2015
Pros: Loved the 24 hour pool for the Grandkids. A very short walk to The Mill District.
Cons:
6.3
Aaron
Pleasant
family with older children
10-06-2015
Pros: Good location and helpful staff
Cons: Beds were a bit hard and pillows not very comfortable. Would have been nice to have breakfast included with room like the Shilo Inn does.
8.8
Shari
Excellent
mature couple
09-16-2015
Pros: It is beautiful inside and out. We had a king room with a balcony overlooking the river this trip. This is our second time staying here and I did not have any complaint last time.
Cons: The mattress was as hard as a rock!!! My husband and I both felt achy in the morning. The last trip we had a very comfortable mattress. Maybe this one needed to be updated.
7.1
Corinne
Good
mature couple
08-24-2015
Pros: the room was clean and quiet
Cons: the beds were very uncomfortable and hard mattresses, the king bed room was more costly than 2 queen bed room so that is what I paid for, I only needed one bed but paid for two
7.5
Paola
Good
family with young children
07-21-2015
Pros: Location
Cons: Bathroom
9.2
Anonymous
Wonderful
mature couple
07-16-2015
Pros: Comfortable, spacious room.
Cons: Breakfast buffet only. No continental breakfast option.
6.3
Heidi
Pleasant
family with older children
07-12-2015
Pros:
Cons: No free wi-fi and breakfast was not included--staff didn't offer info. on any ammenities; Shilo Inn provided all three for $80 less per night plus a balcony and river view.
7.0
Hermenia
Good
family with older children
07-01-2015
Pros: Located in center of the river
Cons: prices
7.5
Cynthia
Good
solo traveller
06-10-2015
Pros: Really enjoyed the location, beds and staff. Can walk to dine, play in river, shop and see movie or live music. Staff was friendly, the beds and linens very comfortable and location central to all parts of town. Hotel as a whole very welcoming, beautiful entrance, nice rooms, very clean.
Cons: A couple things that could have been improved - as Hilton member, when hotel had empty rooms and we asked if we could have a river view rather than parking lot -letting us move across hall would have been a nice little perk that did not cost the hotel anything extra. Also we walked past food service tray for a full day that sat in the hallway. It was there from the night we checked in until the following evening. The only negative was having to walk through smokers standing outside front door to get into the hotel on more than 1 occasion.
7.9
Anonymous
Good
family with young children
05-26-2015
Pros: Rooms were clean, nice size and the beds were comfortable. Free wi-fi was only accessible if you were a Hilton member and we continually had to keep logging in.
Great location close to shops and the Old Mill District.
Cons: Breakfast service was chaotic and not clear-kids were supposed to be free but we paid and had to ask for how it worked and to be given a ticket-the woman didnt ask us about our party and we were charged for kids. The set-up wasnt clear as to the hot vs. cold and price differences-not the best breakfast. We ordered room service for our kids and the food was not great. The burger my mother-in law ordered medium rare was charred.
When I inquired at check out they removed the kid charge but we didnt return for breakfast the second morning.
10.0
Diann
Exceptional
solo traveller
05-18-2015
Pros: Very convenient to excellent dining, and shopping. Staff was very friendly and accommodating. Beds and bedding were top notch.
Cons:
10.0
Rimz17
Exceptional
young couple
05-08-2015
Pros: Walking distance from the old mill district! Clean n nice hotel! Super friendly staff!
Cons: Liked it all!
10.0
Anonymous
Exceptional
mature couple
04-10-2015
Pros: location, facility, staff,,,,,,all very excellent!
Cons:
6.7
Roger
Pleasant
family with young children
04-07-2015
Pros: Location is great. Everything really close.
Cons: Not so friendly staff. Requesting a bill turned out to be a big deal. For the price at least breakfast should be provided.
10.0
Anonymous
Exceptional
family with young children
02-23-2015
Pros: Great breakfast service and clean, new facilities.
Cons: The mattress could be better, and toiletries are ho-hum.
7.1
Kristin
Good
family with young children
02-18-2015
Pros: Hotel was clean & nice looking. Friendly staff & cozy lobby. Breakfast food was excellent (even though not complimentary). Nice pool area & in walking distance of old mill.
Cons: Went to visit my step son in Oregon - we visit every year & decided to try a "nicer" hotel. Stayed for 4 nights & this hotel was worse than condo living. The walls were so thin, you can hear every sound all around - drawers & doors closing, walking, running, TVs on, showers, toilets flushing - it was impossible to sleep well without being woken up all night long. It's very noisy & the housekeepers are inconsiderate of people trying to sleep in. Knock very loud & open the doors. While cleaning the nearby rooms the doors would slam shut constantly. The dinner food in the hotel wasn't good - no flavor & overpriced for room service. Breakfast wasn't complimentary even after paying over $150/night for a stay - spoke with management to receive complimentary breakfast. Overall this visit wasn't at all what we were hoping & looking forward too. Huge disappointment for the price point of this hotel.
5.8
Tim
Okay
young couple
12-17-2014
Pros:
Cons: There was dead birds all around a door and window near lobby ..made it hard for my wife to want to stay
10.0
Donna
Exceptional
mature couple
11-11-2014
Pros: nicely decorated
polite staff
Cons: Children running length of hall while we were trying to rest.
sound of what I believe was the bathroom fan in the room next to us running.
10.0
Lisa
Exceptional
solo traveller
10-22-2014
Pros: Room was comfortable
Cons: Dinner was not as good as it could have been.
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