Holiday Inn Express & Suites

AAA Inspector Rating
8.7
Very Good
67 Guest Ratings
20615 Grandview Dr
Bend, OR 97701- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
2.8
Overall
Room2.9
Bath2.5
Public Areas2.9
AAA Inspector Notes
Set back from the highway, this hotel features a large floor-to-ceiling rock fireplace. Guest rooms have attractive bedding and the bathroom vanity is quite roomy. Some units offer a mountain view. Some writing surfaces are small and lack conveniently positioned electrical outlets. Most guest rooms are pet-friendly. Smoke free premises. 99 units. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
On US 97; north end of town. 20615 Grandview Dr 97701.
Pool
heated indoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 67 guests
Showing reviews 1 - 5 of 50
10.0
Verified Hotel Guest
Exceptional
Senior Traveler
12-08-2017
Pros: A well kept hotel. Friendly and helpful staff. Very good breakfast.
Cons: Liked everything about it
10.0
Ngadiran
Exceptional
12-08-2017
Pros: The hotel is excellent overall. Location is right next to main highway, so convenient. The indoor hot tub is a plus. The breakfast meal is wonderfull, more than regular continental breakfast. Also the staff in the breakfast room is excellent service.
Cons: This hotel deserve 3.5 stars.
10.0
Robin
Exceptional
12-08-2017
Pros: Professionalism of staff
Cons: They were at full capacity so we couldn't add onto our stay
8.0
Verified Hotel Guest
Very Good
Family with Young Children
12-08-2017
Pros: The staff was one of the best I have seen in a hotel in a long time, both behind the desk and during breakfast. They handled a quirky reservation issue before I asked about making sure it would not be an issue. Great stay!
Cons: Not really a dislike, but in terms of proximity to Bend itself, it is on the outskirts. I knew that going in however and you are still within 15 minutes of anything within the city.
5.0
John
Fair
Traveling as Couple
12-08-2017
Pros: Clean room with ample space.
Cons: Stayed in the third floor and there was a loud rattle all night from the roof. Very annoying and kept me up. When complained to staff they were mostly indifferent and didn't even seem to acknowledge the disturbance it caused.
Showing reviews 1 - 5 of 50