The large lobby, including a beautiful fireplace, is a great place for family, friends and associates to gather prior to heading out for the day, or to one of several nearby chain restaurants. Guest rooms feature contemporary decor, a larger desk and a comfortable chair with footstool.
179 units. 6 stories, interior corridors. Accessibility (Call).
valet and coin laundry, area transportation-within 5 mi.
Terms
N
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 82 guests
Showing reviews 1 - 5 of 50
7.1
Ning
Good
solo traveller
09-17-2016
Pros: the location and the environment
Cons: meals are less than desirable
9.6
Anonymous
Exceptional
review category group of friends
09-13-2016
Pros:
Cons: Our free internet wouldn't work... even after help from the staff. Other than that we had a great stay.
10.0
Julie
Exceptional
young couple
09-12-2016
Pros: Great location to freeway and close to Portland. Lake Oswego is a beautiful little town to tool around in as well!
Cons: Coffee needs to be available at all hours in the lobby, not just morning.
6.7
Jeanette
Pleasant
young couple
09-10-2016
Pros: Rooms were very nice.
Cons: Does not have a breakfast included. Very expensive to buy a meal here on top of price of room.
No fan in bathroom.
7.9
Anonymous
Good
young couple
09-07-2016
Pros: Location, grounds, quiet, clean rooms
Cons: Needed more towels, carpets in hallway are worn or dirty looking, had elavator issues. Staff member who checked is in was not friendly... Very disinterested.
10.0
Anonymous
Exceptional
family with young children
09-04-2016
Pros:
Cons: Room Cards kept inactivating the first night
10.0
Catherine
Exceptional
solo traveller
08-30-2016
Pros: Better than expected. You need me as your photographer to update the photos on your website because in actuality the lobby and surrounds are nicer than you show currently. Nice staff. Room was excellent for the cost.
Cons: Better grade coffee on room and ability to have a breakfast room service in case one doesn't make the 10 am timing.
5.4
Marilyn
Fair
mature couple
08-26-2016
Pros:
Cons: Food was very poor carpeting dirty never seen it so run down
10.0
Kim
Exceptional
mature couple
08-23-2016
Pros: The bed was very comfortable! The staff was very friendly and professional.
Cons: Can't think of a thing.
6.3
Michele
Pleasant
solo traveller
08-21-2016
Pros:
Cons: When we arrived they told us they were sold out. It took forever to get a room.
6.7
Joanne
Pleasant
mature couple
08-17-2016
Pros: The bed was very comfortable. The location was awesome ! Felt like a safe place to stay.
Cons: Our requests for 2 beds and close to elevator(due to a knee injury were not met) although we did book thru booking . Com the staff was not helpful with the mistakes. Our room was not cleaned until 5 pm at night .unable to use shower for evening dinner and when maid did clean .. There still was hair all over bathroom floor, didn't get coffee , etc for morning, and our window was filthy. Quality of care seemed to have gone way down.
10.0
Scott
Exceptional
solo traveller
08-09-2016
Pros: Nice clean hotel. Friendly staff. Comfortable room. Will stay again and would recommend
Cons:
10.0
William
Exceptional
family with young children
07-29-2016
Pros: nice, good friendly staff
Cons:
7.9
Amanda
Good
mature couple
07-27-2016
Pros: Perfect location, close to really good restraunts
Cons: Hot tub closed too early
10.0
Bruce
Exceptional
mature couple
07-11-2016
Pros: The room was clean, bed very comfortable and the location was quiet and near wonderful restaurants.
Cons:
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
07-08-2016
Pros: Location.
Cons: Initially assigned room that smelled heavily of smoke. Had to change rooms.
9.2
Anonymous
Wonderful
mature couple
07-07-2016
Pros: Very clean rooms. Location is easy access to freeway, but you do not hear any freeway noise.
Cons:
10.0
Barry
Exceptional
mature couple
07-06-2016
Pros: Location, use of near by Fitness Club, and finale the breskfast and evening Drink options.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
07-05-2016
Pros: The staff was very accomodating and really did everything to ensure that we were pleased with our stay.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
07-05-2016
Pros: The staff was amazing!
Cons:
9.2
Monique
Wonderful
review category group of friends
06-25-2016
Pros: Great location clean and comfortable
Cons:
5.4
Cc
Fair
family with young children
06-14-2016
Pros: Front desk person did do all she could do but was put in a bad position.
Cons: Our room smelled like cigarettes as it was right across from the smoking room. It was late and it was going to take an hour to clean another room due to a shift change. We watched the guy who could have done it walk away because apparently he was off work. We put in our reservation that we had an infant but apparently nobody thought to hold a room away from the smoking rooms in the hotel. The front desk person was empathetic and did call other hotels to find a room but she should have not been in that position due to poor facilities and bad scheduling.
9.6
Swoozie228
Exceptional
mature couple
06-10-2016
Pros: The bed was very comfortable and the staff was friendly.
Cons:
7.1
William
Good
mature couple
06-08-2016
Pros: Yes
Cons: We were in Portland to visit our daughter and the location was chosen by mistake!
10.0
Angela
Exceptional
family with young children
06-08-2016
Pros: I was carrying coffee & hot chocolate back up to my roomind and my hands were getting burnt from the hot cups. One of the staff membera on my floor was so great and grabbed 2 of technology cups from me so I could get my door opened! Great friendly service!
Cons: Wish breakfast was free
9.2
Angela
Wonderful
review category group of friends
06-05-2016
Pros: apples and water on the house
Cons: Hate those little shelf-stable creamers...would love to just have pitchers, at least on the coffee bar in the morning.
10.0
Alfred
Exceptional
mature couple
06-01-2016
Pros: Staff was very personable they were very attentive to our needs.
Excellent customer service. I don't think people know how good their restaurant is. We had an excellent breakfast and dinner.
Cons:
9.2
Allison
Wonderful
family with older children
05-20-2016
Pros: Location was excellent for our purpose, clean, friendly & comfortable.
Cons: The bed was a little too firm & did interfere with getting restful sleep. The hot tub & pool are on the small side.
5.8
Kenneth
Okay
mature couple
04-28-2016
Pros: Staff was helpful.
Cons: The room was not very clean. There were large particles/objects underneath the bed and it was very dusty. The carpet had not been vacuumed for quite some time underneath the bed. Not enough furniture for a King bed room. One chair with cloth ottoman that need much repair. The chair was not comfortable. Only one other chair in the room and that was a desk chair. No fan in bathroom. Furniture in room needed repair. Breakfast was expensive. Most places offer a continental breakfast, especially for the cost for the room to stay at this hotel.
7.5
Shiraz
Good
mature couple
04-25-2016
Pros: We stayed for just two days. Friday and Saturday. You have over charged us. For three days.
US$295.61 $98.53 over charged. Please we will appreciate the refund. Thanks.
Cons: Breakfast arrangement. Waitresses did not know who had paid or not paid and would come at the table and say loudly "Have you paid? "
I had paid 9.95 for breakfast and wanted to know how one can be served with omlett.
8.3
Dave
Very Good
mature couple
04-15-2016
Pros: The lobby was beautiful and the fruit water was a special treat. The staff was very accommodating.
Cons: The room we were assigned was a little worn looking. It was very clean but the carpet was worn and wrinkled. However, even with that it was a good place to stay.
7.1
Anonymous
Good
family with young children
03-19-2016
Pros:
Cons: Needs updating
4.6
Tom
Disappointing
mature couple
03-17-2016
Pros: We like the location as it is in the center of our business meetings. We like the quiet rooms.
Cons: Night reception less than cordial. Wrong room booked then had to be moved twice before correct room found, then after all this we're informed the water will be shut off. Then we find a note the next day that water will be shut off again. We had several appointments over two days and no water in room to get ready between meetings. Not even offered breakfast vouchers for our inconvenience. These shut down were routine maintenance and we could have been informed prior to checking in but, were not. Rooms should have at very least been discounted.
6.7
Floris
Pleasant
solo traveller
03-13-2016
Pros: Location, fridge and microwave, wifi are all critical, I won't stay at a place that lacks any of these
Cons: Heater AC unit smelled like dirty socks when blowing. Bed spread shows wear and no longer white
7.5
Bryan
Good
family with older children
03-08-2016
Pros:
Cons: No fan in the bathroom.
8.0
Dan
Very Good
Traveling as Couple
03-05-2016
Pros: Convenient location, rooms have refer & micro
Cons: No airport shuttle
7.1
Hawaiiangirl
Good
solo traveller
02-07-2016
Pros: Smelled really bad-like an old hospital. I am a doctor.
Cons: Bed uncomfortable.
5.4
Renae
Fair
solo traveller
02-02-2016
Pros: complimentary cookies and snacks, friendly staff.
Cons: hot tub was not available, pool was not warm.
10.0
John
Exceptional
mature couple
01-19-2016
Pros:
Cons: Cost of breakfast
7.5
Carla
Good
family with older children
01-11-2016
Pros:
Cons: Small hot tub
10.0
Donna
Exceptional
mature couple
01-03-2016
Pros: Close to freeway without traffic noise. Easy to locate. Onsite food.
Cons:
9.2
Kim
Wonderful
mature couple
11-29-2015
Pros: nice place worked for us
Cons:
9.6
Roger
Exceptional
mature couple
11-08-2015
Pros: Very quiet and comfortable. Underground parking is a plus. Easy access to I-5 and 217.
Cons: The in-room coffee maker was difficult to operate. The breakfast is too expensive.
9.6
Nick
Exceptional
mature couple
11-02-2015
Pros: The staff in all areas,were exceptional. Very nice beds too!
Cons:
9.6
Kurt
Exceptional
solo traveller
10-20-2015
Pros: Really well furnished room for the price.
Cons: When it rains (as it did) the noise of the rain on the second floor awning was very loud inside the room.
10.0
Kathleen
Exceptional
mature couple
10-20-2015
Pros: Easy freeway access and lovely room.
Cons: Everything was great.
8.3
Arvilla
Very Good
solo traveller
10-14-2015
Pros: Location
Cons:
10.0
Mohamed
Exceptional
young couple
10-03-2015
Pros: Place is nice, clean, and staff is very friendly. Over all, good value for money.
Cons: Breakfast wasn't the best (not so much varieties in the buffet)
10.0
Ricardo
Exceptional
solo traveller
09-29-2015
Pros: Beautiful property, friendly staff
Cons:
4.2
Unhappy
Disappointing
review category group of friends
09-29-2015
Pros: Visiting my family
Cons: Location price to high per night for what you get!
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