This hotel is convenient to the airport yet removed enough to lack most of the airplane noise. Guests also choose this location as they offer longer, long term airport parking than most hotels. The slightly larger than normal guest rooms feature either a comfortable chair or sofa.
Smoke free premises. 70 units. 4 stories, interior corridors. Accessibility (Call).
Pros: I like the location and overall stay was good
Cons: The ice machine was broken, we couldn't use the laundry room because the machines weren't working
5.4
Gerard
Fair
mature couple
08-07-2016
Pros:
Cons: Could not change reservation date. Had to pay for room that we did not use!!!!
8.8
Lindsay
Excellent
young couple
08-02-2016
Pros: Everything was clean. Pillows and sheets were nice clean and fresh
Cons: Needs an upgrade; carpet, curtains etc.
Air conditioning could have been a bit stronger.
7.5
Travelmore
Good
mature couple
08-01-2016
Pros: It was close to the Grotto.
Cons: Hearing the train passing by @1am & 3 am. I couldn't go back to sleep after the second one.
9.5
Oregon
Exceptional
review category group of friends
07-31-2016
Pros: All the staff at the front desk were excellent !
Cons:
7.1
Sandra
Good
mature couple
07-28-2016
Pros: The bed was comfortable and the room was clean.
Cons: The air conditioning unit had to be set at 60 degrees to cool the room to 70 and the continuous fan function didn't work. We could hear people talking either in the hall or next door at 4 am. The breakfast selection was poor. It is 2.7 miles from the airport, not exactly what I would call an airport hotel.
9.6
Marsha
Exceptional
mature couple
07-28-2016
Pros: Staff was so friendly and helpful.
Cons: Bed could have been made and towels refreshed on the 2nd day. The do not disturb sign was taken off the door by 10 AM. , but no one came in to refresh the room.
9.6
Maurice
Exceptional
mature couple
07-24-2016
Pros: Friendliness of night manager and taxi driver. Both did over and above what was expected.shower
Cons: Shower head was broken.
8.3
Jin
Very Good
solo traveller
07-19-2016
Pros: I love the sausages provided during the breakfast buffet. But it seems they remove the gravy for biscuit. I would love to have it again.
Cons:
9.6
Phyllis
Exceptional
solo traveller
07-16-2016
Pros: I did not eat breakfast at the facility as I met family elsewhere.
Cons:
10.0
Linda
Exceptional
family with older children
07-12-2016
Pros: We were greeted by the Shuttle driver with a smile and he was very courteous making sure we were comfortable and answering our questions about restaurants, etc. Hotel was great especially nice since we had been traveling all day. Later pool hours were appreciated as we wanted to sit in the hot tub.
Cons: Needed hotter hot tub.
9.6
Roger
Exceptional
family with older children
07-11-2016
Pros: Yes the beds were comfy!
The employees were all amazing !
Really enjoyed our stay !!!
Cons: Nothing !!!!!!
7.9
Keith
Good
mature couple
07-04-2016
Pros: All ok
Cons: Nothing
6.7
Ronald
Pleasant
mature couple
06-30-2016
Pros: Front desk folks
Cons: TV system crashed
10.0
Norman
Exceptional
mature couple
06-30-2016
Pros: The beds were very comfortable
Rooms cleaned everyday
Cons:
9.6
Eddy
Exceptional
family with young children
06-26-2016
Pros: We love the breakfast selections, hot tubs, the room is pretty comfy, and cleanliness. Also close to gas stations and restaurants.
Cons: None
7.5
R
Good
mature couple
06-19-2016
Pros: Close to airport.
Airport pickup.
Cons: Next to trailer park.
Near railroad.
7.9
Ellen
Good
mature couple
06-17-2016
Pros: For our 1 night stay is was just fine. Staff was friendly & helpful; room clean; bed comfortable. Will stay again if back in area.
Cons:
8.3
William
Very Good
mature couple
06-14-2016
Pros: I rented a car from Enterprise off the airport for next day. They did a pickup and I was happy..
Cons:
10.0
Lorenzo
Exceptional
mature couple
06-09-2016
Pros: Room service was quick
Cons:
5.8
Denise
Okay
mature couple
06-06-2016
Pros: Super nice staff.
Cons: Shower built for short people, bed was uncomfortable, trains made it hard to sleep.
8.3
Marilyn
Very Good
mature couple
05-22-2016
Pros: Friendly, accommodating staff;
comfy beds; excellent proximity to car rental companies and airport.
Cons: only 'complaint'--- We were asked if we wanted an early morning wake up call...3:15 a.m...and we said Yes,. It didn't happen. Good thing we set both of our cell phone alarms 'just in case'.
10.0
Long
Exceptional
young couple
05-19-2016
Pros: The staff were very patient, courteous, and didn't give each you any attitude. When we arrived early and wanted to check in for some needed rest, the staff helped us get a room with ease. It was very close to downtown Portland, took us about 10 minutes no traffic to get there. There's a Target, Best buy, shopping area north of I-205 about 10 minutes away if you forgot your tooth paste like we did. There's a shopping mall called Loyd Center about 10 minutes away. There's surveillance cameras around the parking garage lot for safety. The area felt safe! The staff up front, Marcella, was very polite and accommodating, excellent customer service! I like the fact that the front staff greeted you as you entered and left the hotel, it's nice that they notice you and take a few seconds just to say "have a good day". I'm definitely staying here again whenever I visit Portland!
Cons: There is a railroad tracks that runs near the hotel but we were so tired it didn't bother us much. The comfort of the hotel and staff was great!
7.9
Jennifer
Good
family with older children
05-17-2016
Pros: The beds were pretty comfortable, it was in a convenient location. There is a small microwave and small refrigerator in the room. The pool was clean. The staff were nice.
Cons: You can hear doors slamming in the hallway. You can hear things from the other rooms, the people in the room next to us left their bathroom fan on all night and it was so loud it sounded like it was in our bathroom. The breakfast could be better. The sausage tasted funny, it would be nice if they offered bacon also, the eggs looked gross (the hard-boiled eggs were fine), the juice machine was out and the bread was gone around 8 am one of the mornings (breakfast ends at 9 am), no one could be found to get bread or fix the juice machine. Aside from this our stay was worth what we paid.
9.2
Leah
Wonderful
solo traveller
05-10-2016
Pros: Super comfortable bed. Very clean and modern hotel and rooms.
Cons: Train goes by a few times at night and blows whistle... kept waking me up.
7.5
Gina
Good
family with older children
05-03-2016
Pros:
Cons: Staff could have been friendlier.
8.8
Terianne
Excellent
mature couple
04-27-2016
Pros: bed. and hot tub
Cons: found a silver fish bug in the towels by the hottub--we let management know
9.2
Ronald
Wonderful
solo traveller
04-17-2016
Pros: Nice, clean, comfortable. Not luxury, but totally fine!
Cons: Location wasn't great but it was okay.
8.8
Brittany
Excellent
review category group of friends
04-12-2016
Pros: I thought the bed was comfortable my sister didn't like it. To hard for her.staff was nice and helpful.
Cons: Breakfast could have been better. It was also very rushed should serve tell 10 am.8
9.6
Kathleen
Exceptional
review category group of friends
04-11-2016
Pros: I stay here every time I travel to Portland... is a very clean motel.. pleasant staff - close to freeway,airport & dining options. Awesome work out area, swimming pool & hot tub.
Cons:
9.6
Julia
Exceptional
family with older children
04-07-2016
Pros: The breakfast was adequate. But as described. The pool area was clean and my great nephew swam every day. The hotel was within 15 minutes walking of public transit on a straight shot to downtown, so that was convenient.
Cons: It was an urban setting with the expected noise that comes with that.
9.2
Peggy
Wonderful
solo traveller
04-06-2016
Pros: I really liked the bed. There was no pillow top to it.
Cons:
10.0
Cynthia
Exceptional
family with older children
03-28-2016
Pros: Great stay
Cons: Maybe a smoking room
7.9
Rob
Good
family with young children
03-27-2016
Pros: The room was set up well for a family, the pool and hot tub were a big hit. The later checkout time was very nice for a family that had been traveling and needed a little more time to rest and get ready.
Cons: We wish the pool would have been open an hour longer since we didn't get into town very early and had to eat dinner before swimming, it made for a short time in the pool.
7.9
Desiree
Good
family with older children
03-27-2016
Pros: Beds were very comfortable.
Cons:
9.2
Dani
Wonderful
review category group of friends
03-27-2016
Pros: There was a large continental breakfast, which was great. This hotel is located right next to Elmer's which was a great place to have breakfast, lunch, or dinner! I loved the airport shuttle service and the staff were super nice! I had no problems at this location-- the beds were very comfortable and the rooms were large.
Cons: I wish we could have just picked this hotel up and moved it into downtown Portland. However, that isn't an option. Fortunately, the only complaint I had with this hotel was the location.
5.0
Anonymous
Fair
family with older children
03-27-2016
Pros: Room was spacious, had couch, tables (office and coffee) and fridge. Bed and pillows were comfortable. Close to the different freeways and transit station.
Cons: Breakfast was pretty poor save for the healthy alternatives of greek yogurt, oatmeal and a selection of fresh fruit that consisted of bananas, apples and oranges. Worst part was the train almost directly behind hotel that comes at all hours. Sounds horn everytime so it wakes you up. Elevator didn't work one time (we were on the 4th floor). Toilet didn't didn't work. Hot tub was gross. It was green colored the whole time (3 days). Microwave was ancient!
7.1
Beals
Good
family with young children
03-24-2016
Pros: Price and convenience
Cons: Hot tub wasn't really hot
6.7
Gary
Pleasant
family with young children
03-23-2016
Pros: Beds are good.
Cons: Pool was closed. This was the reason I booked this hotel. Kids were disappointed.
8.3
Fredfe
Very Good
solo traveller
03-21-2016
Pros: Warm pool.
Cons: The breakfast.
8.3
Cheap
Very Good
young couple
03-10-2016
Pros: Bed was super comfy. 24-hour pool
Cons: Knock at door by room service both mornings at 8:30. None of the vending machines worked.
9.6
Jason
Exceptional
family with young children
03-09-2016
Pros: The beds were comfortable, the heater was in good working order,the staff was friendly professional and accomidating,breakfast in the morning was great!
Cons: The hot tub at first was very hot so we couldn't stay in it to long but then jumping in the pool was very refreshing,the next day the hot tub temperature was a lot cooler and jumping in the pool after wasn't as good as before. I liked the hot tub "hot" not cold
5.8
Holly
Okay
family with older children
03-01-2016
Pros: It was in a good area
Cons: The beds were awful, and no vending machines or places in the facility to get snacks.
6.7
Tikabird4me2
Pleasant
mature couple
02-27-2016
Pros: comforter was really warm and comfortable. Staff were very helpful. I felt safe at this hotel.
Cons: plastic utensils at breakfast made it impossible to eat a waffle. Would customers steal metal utensils? Probably not!
Trains, Airplanes and cars seem really loud at night and early morning.
The smell of the room was really sweet and contrived. Had to leave window open to displace the odor.
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