Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
A large lobby with a fireplace is featured at this property within walking distance of trendy N.W. 23rd Ave. and Nob Hill shops and restaurants.
Smoke free premises. 90 units. 4 stories, interior corridors. Accessibility (Call).
Cons: the room temperature is too hot ! and the fire alarm ringing at 4am, after that the alarm rang twice in our room. I could not sleep at all
2.0
Sara
Poor
Traveling as Couple
06-23-2017
Pros: The room was a great size and clean.
Cons: The hotel was a great location for us, but very noisy. LOTS of street traffic noise, slept terrible. My husband and I showed up at 5 (check in was at 3) and our room wasn't ready. When we tried to check out, there wasn't any staff available at the front.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
06-23-2017
Pros: The staff was amazing. Fun, friendly, accommodating.
Cons:
7.0
Julia
Good
Group Traveler
06-23-2017
Pros: The location in the NW district - close to lots of bars, shops, coffee shops, etc. Free parking, wifi and breakfast were awesome amenities.
Cons: I had requested a king bed and received a queen bed.
7.5
Danette
Good
solo traveller
06-19-2017
Pros: The breakfast was delightful
Cons: The price even though I was an IHG member it still seemed high
10.0
Kathy
Exceptional
young couple
06-12-2017
Pros: The staff went out their way to assist with every request.
Cons:
10.0
Carl
Exceptional
family with young children
05-29-2017
Pros: Great staff. Close to events.loved the hot tub
Cons: Breakfast was too normal
6.3
Yi
Pleasant
review category group of friends
05-04-2017
Pros: breakfast, bed, cleaness
Cons: front desk lady is really unfriendly and unhelpful.
we did choose to have two twin beds, but got a queen bed room, which is weird and uncomfortable for two guys
7.1
Xiaoshan
Good
family with young children
05-01-2017
Pros: it is typical holiday inn, nothing special good and bad.
Cons: When we stay there, the road in front of hotel is not good.
7.9
Samuel
Good
young couple
04-22-2017
Pros: Walking distance to restart, coffee.
Cons: Hard to regulate temperature
10.0
Justin
Exceptional
solo traveller
04-19-2017
Pros: It is located in a cool neighborhood that has lots of awesome restaurants. I highly recommend the spot.
Cons:
10.0
Anonymous
Exceptional
family with young children
03-13-2017
Pros: Everything was great! Especially the warm indoor pool!
Cons:
10.0
Rocio
Exceptional
solo traveller
02-28-2017
Pros: The cinnamon rolls are the best, always look forward to them when I stay at any location. The staff was also very accommodating
Cons: More juice variety
10.0
Brian
Exceptional
young couple
02-25-2017
Pros: Breakfast was good and location was convenient to family that lived in NW
Cons:
10.0
Steven
Exceptional
solo traveller
02-13-2017
Pros: Central location. We walked to many shops and restaurants.
Cons:
7.9
Lisa
Good
family with young children
01-31-2017
Pros: Very clean hotel. Bed was very comfortable. Good value. Good location, within walking distance of North end of 23rd Ave neighborhood. Free parking! And free breakfast.
Cons:
9.6
Jifeng
Exceptional
young couple
01-23-2017
Pros: The breakfast is good.
Cons:
9.2
Karen
Wonderful
young couple
01-16-2017
Pros: The facility is clean and professional; room is spacious; amenities are very good; appreciated underground parking and business center; breakfast is excellent (the best we've had staying in hotels for the past 3 weeks).
Cons:
4.6
Mindi
Disappointing
young couple
01-16-2017
Pros: The only thing we liked was pool and hot tub area
Cons: How rude the extremely young staff were and constant noise all night
10.0
Zechariah
Exceptional
solo traveller
01-02-2017
Pros: The bed was comfy and the location was minutes from downtown.
Cons:
9.2
Gloria
Wonderful
young couple
12-16-2016
Pros: Weather was snowy and staff very accommodating. Never got a chance to eat.
Cons:
9.2
Robert
Wonderful
solo traveller
12-06-2016
Pros: The location was convenient and I liked the breakfast that's included with the stay.
Cons:
8.8
Susan
Excellent
young couple
11-03-2016
Pros: Great happy hour. Friendly staff
Cons:
10.0
Clifford
Exceptional
young couple
10-19-2016
Pros: The various types of foods were very satisfactory and pleasing both to the eye and taste. What I was pleased mostly for was the amount of variety. Not only on a personal note, but from a family point of view.
Cons: I didn't like the fact that there was no waffles on the days we were there.
10.0
Noel
Exceptional
young couple
10-18-2016
Pros: First time staying at this location. Will definitely return.
Cons:
8.3
Brad
Very Good
review category group of friends
10-13-2016
Pros:
Cons: They over charged us
9.6
Lee
Exceptional
young couple
09-27-2016
Pros: Great place to stay - just north of the Nob Hill district. Love the comfortable rooms, easy access to all points Portland and the relaxing indoor pool.
Cons:
9.2
Lynne
Wonderful
young couple
09-13-2016
Pros: Friendly front desk agent, helpful breakfast buffet attendant and delicious hot (free) food, as usual for Holiday Inn Express. The property is clean, seems new and, for the Portland area, it's nice to not have to pay for hotel parking or valet service. Just a hop onto I-405 to any destination in the vicinity.
Cons: Summer pricing is very high, but certain things like hot breakfast and parking are included in the price, unlike many other area hotels, especially downtown. The area the hotel is located in isn't fancy or walkable. Must drive or catch a cab/Uber if you want to get to popular destinations in Portland.
8.3
Kevin
Very Good
family with older children
08-31-2016
Pros: The staff that worked the front desk on Saturday evening and Sunday were fantastic! I didn't take their names but they were amazing. Cecilia?
Cons:
8.8
Søren
Excellent
young couple
08-01-2016
Pros: The staff was very friendly and helpful at the front desk. Location is really good near tons of restaurants and bars. Facilities are ok with a good pool, lots of parking space and a good size room. Breakfast was ok.
Cons: Fitness area was a little lacking.
9.6
Javier
Exceptional
family with older children
07-28-2016
Pros: Great hotel, excelent location, comfortable facilities and nice breakfast
Cons:
9.2
Anonymous
Wonderful
mature couple
06-21-2016
Pros: the location was close to my sons apartment and great restaurants.
Cons: Pricing was high compared to all other areas of portland.
5.0
Eyal
Fair
solo traveller
05-24-2016
Pros:
Cons: Located on a main road, my room shook every time a bus or a truck went by and there were many of these.
8.8
Donald
Excellent
mature couple
05-15-2016
Pros:
Cons: The comforter on the bed was way too heavy. Either sheet or sheet and comforter. Too little or too much.
The pancake machine in the breakfast area is cute, but that is about all. It is too slow and the results were poor.
The view this time was the blank wall of the coffee roaster next door.
8.3
Paul
Very Good
family with young children
04-19-2016
Pros: Nob hill's lovely leafy shopping streets are just round the corner
Cons: Breakfast was a bit basic. Scrambled eggs were dried out etc
10.0
Teresa
Exceptional
family with older children
04-12-2016
Pros: Very good locación
Cons:
10.0
Morgan
Exceptional
review category group of friends
02-23-2016
Pros: When I encountered trouble in the parking lot, the two girls at the front desk, Sequoya (sp?) and Sicily (sp?) went above and beyond in helping me.
Cons:
10.0
Dawn
Exceptional
family with young children
02-16-2016
Pros: They were very nice and accommodating.
Cons: Weird that the coffee is right next to the toilet.
10.0
Jondaleen
Exceptional
family with older children
01-19-2016
Pros: Originally they put us by the elevator and I asked to change rooms and they were very accomodating
Cons:
7.9
Sheila
Good
young couple
01-12-2016
Pros:
Cons: common space (lobby) trash cans stayed full all day, bathroom shower curtain didn't fit properly so puddles of water ended up on bathroom floor, only available elevator was slow even when not in high demand
9.6
Poppy
Exceptional
young couple
01-03-2016
Pros: NW neighborhood is great. Free parking really adds to value here. Rooms much more spacious than those in Downtown.
Cons:
9.6
Terry
Exceptional
family with older children
01-01-2016
Pros: Breakfast
Cons: Beds were a little harder than we like.
9.6
Anonymous
Exceptional
family with older children
12-15-2015
Pros: hominess. great breakfast choices.
Cons:
6.7
Jennifer
Pleasant
mature couple
10-07-2015
Pros: The staff was very helpful.
Cons: The location was at the end of a street eight blocks from the nearest public transportation and the front view looked out upon three-four highways meeting.
6.7
Anonymous
Pleasant
solo traveller
10-07-2015
Pros:
Cons: Price
7.5
Alfredo
Good
mature couple
10-05-2015
Pros: Confenient location, good value for money
Cons: The neighborhood feels like a suburban industrial district, nut downtown is actually a few minutes away by car
9.2
Heather
Wonderful
mature couple
10-02-2015
Pros: Location and excellent breakfast
Cons:
7.5
Ruud
Good
solo traveller
09-28-2015
Pros: Good location! Very good room and beds!
Cons: Breakfast was really disappointing
9.6
Sara
Exceptional
mature couple
09-23-2015
Pros: Breakfast buffet choices were great--had good variety and healthy options. The bed was very comfortable.
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