Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
A large lobby with a fireplace is featured at this property within walking distance of trendy N.W. 23rd Ave. and Nob Hill shops and restaurants.
Smoke free premises. 90 units. 4 stories, interior corridors. Accessibility (Call).
Pros: The room was clean and the staff was very friendly. I loved that when we arrived at 11pm there was complimentary tea and coffee available.
Cons: I didn't like that our view was of a giant concrete wall. I felt locked in and didn't enjoy not being able to look out or open my shades.
8.0
Anonymous
Very Good
08-11-2017
Pros: Meets our expectations for area and price
Cons:
1.0
Anonymous
Very Poor
08-11-2017
Pros:
Cons: the room temperature is too hot ! and the fire alarm ringing at 4am, after that the alarm rang twice in our room. I could not sleep at all
10.0
Anonymous
Exceptional
08-11-2017
Pros: The location was perfect for our plans. We were able to walk to many of the things on our list and the cleanliness of the hotel was a definite plus!
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Good location, clean room
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: The location in the NW district - close to lots of bars, shops, coffee shops, etc. Free parking, wifi and breakfast were awesome amenities.
Cons: I had requested a king bed and received a queen bed.
9.2
Anonymous
Wonderful
08-17-2017
Good
Pros: The best holiday inn express we've stayed so far.It has beautiful interiors,great location,close to downtown,big rooms and bathroom which others dont have.
Cons: There was a miscommunication happened in my booking. It was not placed under my name thats why i dont know if credits will apply in my ihg rewards
8.3
Anonymous
Very Good
08-14-2017
Very good
Pros: Spacious, comfortable rooms.
Cons: We asked for adjacent rooms on top floor away from the elevator, got separate rooms in second floor IN FRONT of the elevator.
9.6
Anonymous
Exceptional
08-01-2017
Another Nice Stay at this...
Pros: Always a pleasure to stay at this hotel. Although the area is a little bit industrial, just cross the street and you will be in Nob Hill - really pleasant neighborhood with shops and bars. Easy access via the highway from the hotel to hit other points across the river. Really like the spacious rooms and the excellent indoor pool. Third or forth time we've stayed here!!
Cons:
8.3
Anonymous
Very Good
07-08-2017
Very good
Pros: Location and cleanliness. Breakfast provided(yummy warm cinnamon rolls.
Cons: $245. Way too much for one person. The hotel was totally booked. Wouldn't need to charge me for canceling 12 hours previously.
7.5
Anonymous
Good
06-19-2017
Business trip with ease of...
Pros: The breakfast was delightful
Cons: The price even though I was an IHG member it still seemed high
10.0
Anonymous
Exceptional
06-12-2017
It was a great place...
Pros: The staff went out their way to assist with every request.
Cons:
10.0
Anonymous
Exceptional
05-29-2017
Great stay...greater people
Pros: Great staff. Close to events.loved the hot tub
Cons: Breakfast was too normal
6.3
Anonymous
Pleasant
05-04-2017
Pleasant
Pros: breakfast, bed, cleaness
Cons: front desk lady is really unfriendly and unhelpful.
we did choose to have two twin beds, but got a queen bed room, which is weird and uncomfortable for two guys
7.1
Anonymous
Good
05-01-2017
Value for money
Pros: it is typical holiday inn, nothing special good and bad.
Cons: When we stay there, the road in front of hotel is not good.
7.9
Anonymous
Good
04-22-2017
Nice Place
Pros: Walking distance to restart, coffee.
Cons: Hard to regulate temperature
10.0
Anonymous
Exceptional
04-19-2017
Check out this cool part...
Pros: It is located in a cool neighborhood that has lots of awesome restaurants. I highly recommend the spot.
Cons:
10.0
Anonymous
Exceptional
02-28-2017
Exceptional
Pros: The cinnamon rolls are the best, always look forward to them when I stay at any location. The staff was also very accommodating
Cons: More juice variety
10.0
Anonymous
Exceptional
02-25-2017
Exceptional
Pros: Breakfast was good and location was convenient to family that lived in NW
Cons:
10.0
Anonymous
Exceptional
02-13-2017
Exceptional
Pros: Central location. We walked to many shops and restaurants.
Cons:
7.9
Anonymous
Good
01-31-2017
Great value, and very clean!
Pros: Very clean hotel. Bed was very comfortable. Good value. Good location, within walking distance of North end of 23rd Ave neighborhood. Free parking! And free breakfast.
Cons:
9.6
Anonymous
Exceptional
01-23-2017
nice trip
Pros: The breakfast is good.
Cons:
9.2
Anonymous
Wonderful
01-16-2017
Convenient, comfortable, clean, great parking,...
Pros: The facility is clean and professional; room is spacious; amenities are very good; appreciated underground parking and business center; breakfast is excellent (the best we've had staying in hotels for the past 3 weeks).
Cons:
4.6
Anonymous
Disappointing
01-16-2017
Worst hotel stay ever
Pros: The only thing we liked was pool and hot tub area
Cons: How rude the extremely young staff were and constant noise all night
10.0
Anonymous
Exceptional
01-02-2017
Exceptional
Pros: The bed was comfy and the location was minutes from downtown.
Cons:
9.2
Anonymous
Wonderful
12-16-2016
Would like the location and...
Pros: Weather was snowy and staff very accommodating. Never got a chance to eat.
Cons:
9.2
Anonymous
Wonderful
12-06-2016
Superb
Pros: The location was convenient and I liked the breakfast that's included with the stay.
Cons:
8.8
Anonymous
Excellent
11-03-2016
Fabulous
Pros: Great happy hour. Friendly staff
Cons:
10.0
Anonymous
Exceptional
10-19-2016
A very nice and pleasant...
Pros: The various types of foods were very satisfactory and pleasing both to the eye and taste. What I was pleased mostly for was the amount of variety. Not only on a personal note, but from a family point of view.
Cons: I didn't like the fact that there was no waffles on the days we were there.
10.0
Anonymous
Exceptional
10-18-2016
Everything we expected and more!
Pros: First time staying at this location. Will definitely return.
Cons:
8.3
Anonymous
Very Good
10-13-2016
Very good
Pros:
Cons: They over charged us
9.6
Anonymous
Exceptional
09-27-2016
Excellent stay in North Portland
Pros: Great place to stay - just north of the Nob Hill district. Love the comfortable rooms, easy access to all points Portland and the relaxing indoor pool.
Cons:
9.2
Anonymous
Wonderful
09-13-2016
What you would expect from...
Pros: Friendly front desk agent, helpful breakfast buffet attendant and delicious hot (free) food, as usual for Holiday Inn Express. The property is clean, seems new and, for the Portland area, it's nice to not have to pay for hotel parking or valet service. Just a hop onto I-405 to any destination in the vicinity.
Cons: Summer pricing is very high, but certain things like hot breakfast and parking are included in the price, unlike many other area hotels, especially downtown. The area the hotel is located in isn't fancy or walkable. Must drive or catch a cab/Uber if you want to get to popular destinations in Portland.
8.3
Anonymous
Very Good
08-31-2016
Very good
Pros: The staff that worked the front desk on Saturday evening and Sunday were fantastic! I didn't take their names but they were amazing. Cecilia?
Cons:
8.8
Anonymous
Excellent
08-01-2016
Fabulous
Pros: The staff was very friendly and helpful at the front desk. Location is really good near tons of restaurants and bars. Facilities are ok with a good pool, lots of parking space and a good size room. Breakfast was ok.
Cons: Fitness area was a little lacking.
9.6
Anonymous
Exceptional
07-28-2016
Best choice in Portland
Pros: Great hotel, excelent location, comfortable facilities and nice breakfast
Cons:
5.0
Anonymous
Fair
05-24-2016
Passable
Pros:
Cons: Located on a main road, my room shook every time a bus or a truck went by and there were many of these.
8.8
Anonymous
Excellent
05-15-2016
The combination of location and...
Pros:
Cons: The comforter on the bed was way too heavy. Either sheet or sheet and comforter. Too little or too much.
The pancake machine in the breakfast area is cute, but that is about all. It is too slow and the results were poor.
The view this time was the blank wall of the coffee roaster next door.
8.3
Anonymous
Very Good
04-19-2016
Close enough to downtown, but...
Pros: Nob hill's lovely leafy shopping streets are just round the corner
Cons: Breakfast was a bit basic. Scrambled eggs were dried out etc
10.0
Anonymous
Exceptional
04-12-2016
The room is clean and...
Pros: Very good locación
Cons:
10.0
Anonymous
Exceptional
02-23-2016
Exceptional
Pros: When I encountered trouble in the parking lot, the two girls at the front desk, Sequoya (sp?) and Sicily (sp?) went above and beyond in helping me.
Cons:
10.0
Anonymous
Exceptional
02-16-2016
Exceptional
Pros: They were very nice and accommodating.
Cons: Weird that the coffee is right next to the toilet.
10.0
Anonymous
Exceptional
01-19-2016
Exceptional
Pros: Originally they put us by the elevator and I asked to change rooms and they were very accomodating
Cons:
7.9
Anonymous
Good
01-12-2016
Good NW location, good price...
Pros:
Cons: common space (lobby) trash cans stayed full all day, bathroom shower curtain didn't fit properly so puddles of water ended up on bathroom floor, only available elevator was slow even when not in high demand
9.6
Anonymous
Exceptional
01-03-2016
Our preferred place to stay...
Pros: NW neighborhood is great. Free parking really adds to value here. Rooms much more spacious than those in Downtown.
Cons:
9.6
Anonymous
Exceptional
01-01-2016
Great location and great breakfast!!!
Pros: Breakfast
Cons: Beds were a little harder than we like.
6.7
Anonymous
Pleasant
10-07-2015
Helpful Staff and No View
Pros: The staff was very helpful.
Cons: The location was at the end of a street eight blocks from the nearest public transportation and the front view looked out upon three-four highways meeting.
7.5
Anonymous
Good
10-05-2015
Nice stay, excellent for a...
Pros: Confenient location, good value for money
Cons: The neighborhood feels like a suburban industrial district, nut downtown is actually a few minutes away by car
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