The hotel lobby features a comfortable sitting area and the kids will love the indoor pool and hot tub. A variety of room sizes are offered, including some larger rooms where families can spread out.
Smoke free premises. 98 units. 5 stories, interior corridors. Accessibility (Call).
coin laundry, airport transportation, area transportation-within 2 mi and light rail station.
Terms
pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 396 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
Pros: The staff was beyond helpful. Especially with getting me from the airport. In addition to, providing a ride to the rail system.
Cons: The room smelled like mildew. Like a dirty old wet towel. I'm thinking there was some water damage in the past that just wasn't taken care of completely. But I do also remember hearing a drip behind the walls, so there may be a leakage somewhere.
5.4
Anonymous
Fair
01-26-2017
Never stay
Pros: Bed
Cons: Noisyl
5.4
Anonymous
Fair
01-24-2017
Maybe not again.
Pros: The shuttle to the airport. The pet friendly. The staff was nice.
Cons: The cleanliness of the room. There were greasy fingerprints on the wood furniture. There was used paper and plastic cups on the floor. The toiletry items in the bathroom were not all there. The doors were pretty banged up. The thermostat didn't work properly. The rolling chair was broken. We had stayed there several other times and we were actually very shocked at the room. It seemed like whoever had the job of cleaning the room just didn't care at all about doing a good job. That was the first time we did not leave a tip while lodging for the cleaning help. I also have to repeatedly re-sign up for the point membership. Every time I do they lose my membership info.
5.4
Anonymous
Fair
01-23-2017
Good breakfast Bad TV
Pros: Breakfast was above average
Cons: Tv remote didn't work, staff replaced it, still didn't work couldn't change channels or turn off, needed to unplug to sleep. Staff couldn't care less at check out
6.7
Anonymous
Pleasant
01-22-2017
Nice remodel, but front desk...
Pros: Nice remodel
Cons: When we arrived, the front desk person was handling a phone call -- however, while we were standing there waiting he took a new second phone call, and made us wait for an extra 10-15 minutes to check in, while he took the reservation from the phone call. Not a very courteous gesture....
7.1
Anonymous
Good
01-20-2017
Good
Pros:
Cons: Rooms need better soundproofing
10.0
Anonymous
Exceptional
01-17-2017
Happy and friendly
Pros: Front desk personnel was friendly and had a great and funny attitude.
Cons:
7.5
Anonymous
Good
01-14-2017
Cheap hotel close to airport,...
Pros:
Cons: Like the woman who tended the breakfast bar said, "this isn't the Hilton "when I asked her if she had any half-and-half. The coffee was absolutely terrible. Honestly I need a good cuppa coffee when I wake up in the morning, And this was Portland! You think you could get a good cuppa coffee almost anywhere in Portland. Apparently not. I know, basing review totally on coffee sounds ridiculous but it was way more than that. All of the vending machines for empty of water however the receptionist was kind enough to sell me A couple of bottles that were for the premium members. Otherwise I would've been stuck drinking tap water. Considering it was close to the airport and the weather was absolutely awful, I got what I paid for. Be sure to bring earplugs and I mask to this hotel. It is noisy and very very bright right through the blinds.
8.3
Anonymous
Very Good
01-12-2017
Very good
Pros: The front desk loaned me a broom to uncover my rental car after a 6-inch snowfall. Much appreciated!
Cons: Their parking area is well-lit, and the rooms on that side of the building could use fully closeable drapes. I could not darken my room at night.
10.0
Anonymous
Exceptional
01-12-2017
Great staff, very comfortable beds....
Pros: The staff was very friendly and answered any questions I came to them with. My sister forgot her tooth brush. They happily took care of that. I was very impressed at how they treated an older gentleman that was not a guest, but in middle of snow storm, gave him ride in shuttle to the Cascade Station, so he could meet up with his ride. That was great to see this kind act. Location is great for getting to airport on time. Very comfortable . I slept great!!
Cons: Nothing.
9.2
Anonymous
Wonderful
01-11-2017
Superb
Pros: Due to bad weather, we had to stay close to airport to make sure made our flight. Room was comfortable and breakfast was basic but fine. Shuttle got us to airport with lots of time to spare.
Cons: No issues.
7.9
Anonymous
Good
01-09-2017
Good
Pros: It was nice. There was a shuttle. And free breakfast.
Cons: Thought the price for the night was a little high.
9.5
Anonymous
Exceptional
01-08-2017
Night in Portland
Pros: Very helpful and friendly staff. Facilities were clean, comfortable and was a nice place for a relaxing night.
Cons:
10.0
Anonymous
Exceptional
01-04-2017
Wonderful staff! I enjoyed our...
Pros: We didn't actually eat breakfast, we took a 4am shuttle to get my Grandson to airport for returning home flight. It did look very good though! a lot of choices.
Cons:
8.3
Anonymous
Very Good
01-04-2017
Quick overnight stay in Portland...
Pros: The bed was quite satisfactory, the shuttle drivers good sports, the evening receptionist engaging.
Cons: The hotel is a little tired and is probably due for a update.
8.8
Anonymous
Excellent
01-04-2017
Fabulous
Pros: Very comfortable bed, shuttle convenient
Cons:
9.6
Anonymous
Exceptional
01-03-2017
Convenient and clean hotel for...
Pros: The bed was very comfortable and room was fresh and clean.
Cons: Condiments for coffee in the room were not replenished completely as one package had been opened & partially used.
7.9
Anonymous
Good
01-02-2017
Good
Pros:
Cons: That they ran out of breakfast before it was supposed to be done
9.6
Anonymous
Exceptional
12-31-2016
Comfy, clean, and every thing...
Pros: The continental breakfast was great, the pool spa n hot tub were a super plus especially when u have kiddos!!! The stafff were all super nice and beds were very comfy! The location was great everything i needed was close by.
Cons: I have no complaints!
8.8
Anonymous
Excellent
12-30-2016
Fabulous
Pros: Shuttle service was amazing. They offered to take us around town as well as to/from the airport. For free! Breakfast was yummy and fresh. Rooms were new and tidy.
Cons: It's an airport hotel--you will hear the planes.
Some outlets were too large. I've never run into that. However, my partner had no issues, so maybe it was just me!
10.0
Anonymous
Exceptional
12-29-2016
Exceptional
Pros: Everything
Cons:
8.3
Anonymous
Very Good
12-29-2016
Good value
Pros: Nice, clean, basic hotel by the airport. Short drive to Portland or Vancouver city center. Very pet friendly.
Cons: I could hear different noises in my room almost constantly. It wasn't usually other guests (the walls are well sound insulated, but not the doors), more like squeaks and taps from the building.
3.0
Anonymous
Poor
12-27-2016
a nightmare beginning to my...
Pros: Having the pet was good.
Cons: My car was broken into (window broken out) and my 2 large suitcases were stolen (on my way to Africa/50# each full of my belongings and gifts for the projects I was working on; my camera; kindle; etc. Hotel was not very concerned.
3 hours before my departure (I was able to do quick shopping to replace one suitcase and put a few clothes for me in it but nothing more....and no camera; It was not a good way to start an international trip; I am just now back and working through the police report (got one on file before boarding my flight)...and work on the reports for insurance and tax purposes....the hotel did not seem concerned although they did say this happens often in their parking lot (why don't they have it posted in large signs/security guards patrolling?
7.5
Anonymous
Good
12-26-2016
Very nice airport location.
Pros: Great shuttle service to/ from airport and anywhere else we wanted to go while there.
Cons:
8.8
Anonymous
Excellent
12-22-2016
Great place to stay
Pros: They have a pool.. free shuttle service and a full breakfast. Helpful staff as well.
Cons:
9.6
Anonymous
Exceptional
12-21-2016
The best airport hotel for...
Pros: There was a pool and spa, which were great after a day on the town. Also, the shuttle was incredibly convenient and highly accessible. The variety of breakfast items was fantastic as well, I really enjoyed biscuits and gravy the first day.
Cons: Some of the staff and shuttle drivers were a little awkward, however very helpful when you needed them to be.
6.3
Anonymous
Pleasant
12-19-2016
Adequate for 1 night stay.
Pros: Ease of check in. Comfy bed. Breakfast not bad. Good coffee at breakfast. 24 hour availability of pool and hot tub bonus, even we couldn't participate due to a toe infection. Wish we could've!
Cons: Limited parking. Carpet in room very dingy and stained. Could hear upstairs shower going. Very loudly.
10.0
Anonymous
Exceptional
12-14-2016
Good hotel so close to...
Pros: Shuttle to airport was excellent so early in the morning.
Cons: We came in late and no restaurant nearby so maybe just a muffin or fruit to purchase would be great.
8.8
Anonymous
Excellent
12-12-2016
one night stay
Pros: The room was very nice
Cons: We had to wait an hour for our room to be available( cleaned ) and we were not told that we had to register for the shuttle and they left at specific times.
9.2
Anonymous
Wonderful
12-12-2016
Superb
Pros: Room was clean & safe as I'm a senior & traveling alone. Breakfast offered variety of good nutritious food..
Cons:
10.0
Anonymous
Exceptional
12-12-2016
Great location for travel from...
Pros: Location was great for early morning flight. Room was cozy and quiet. Comfy bedding.
Cons:
10.0
Anonymous
Exceptional
12-02-2016
24,hour pool
Pros: 24,hour pool
Cons: Breakfast choices
8.3
Anonymous
Very Good
11-29-2016
Good proximity to airport, great...
Pros: I like the location that is being close to the airport. But I love the staff the most, I forgot this particular girl's name (she's tall & got some tattoos) but she really went & beyond in helping me & my bf settle down our rental car that way we won't have to pay extra the following day. Me & my bf were so grateful!!!
Cons: The rooms are small, not enough space for huge luggages.
9.6
Anonymous
Exceptional
11-22-2016
Clean & comfortable room and...
Pros: The staff was wonderful!
Cons: The room decor in the room could have used some color rather than variations of brown and beige .
9.6
Anonymous
Exceptional
11-21-2016
Close to the airport!
Pros: The staff was very helpful!
Cons: The breakfast could have been better- the coffee was foul.
7.5
Anonymous
Good
11-17-2016
Good
Pros: breakfast great
quiet
convenient room
Cons: too much perfume
9.2
Anonymous
Wonderful
11-17-2016
Great Staff and Super Helpful...
Pros: The staff was extremely friendly and helpful. A big shout to Audi (sp?) for being so flexible and accommodating. Breakfast was delicious. Biscuits and gravy!
Cons: Location, but the shuttle service was fabulous.
8.8
Anonymous
Excellent
11-17-2016
Fabulous
Pros: Didn't get to partake in the breakfast, unfortunately. But am very glad they offer it - for next time! The beds were comfy and the shower and bathroom excellent.
Cons: The single elevator was slow, the water pressure was too high.
10.0
Anonymous
Exceptional
11-14-2016
The staff here is amazing!!
Pros: The staff was amazing! They helped us during our stay with a lot of things that happened unexpectedly. We will stay here again for sure!! The girl working the night shift both nights we were there was absolutely a 10 out of 10. I think her name was tamika? But not 100% sure.
Cons: Na
8.3
Anonymous
Very Good
11-10-2016
Great Airport location
Pros: Staff cheerful and helpful.
Cons:
7.5
Anonymous
Good
11-10-2016
Handy to the airport
Pros: Good breakfast. nice staff
Cons: REally small area for breakfast. no real area for dogs to walk
7.9
Anonymous
Good
11-09-2016
Good for night before flight-free...
Pros: Staff was great, shuttle very prompt
Cons:
9.6
Anonymous
Exceptional
11-08-2016
excellent value
Pros: The staff is fantastic, most willing to assist in any way
Cons:
8.3
Anonymous
Very Good
11-08-2016
Great location for PDX, small...
Pros: the staff members were great. the breakfast was great... eggs and light crisp bacon... nice additional selections.Great location for flying out the next morning. Free shuttle was super helpful as well.
Cons: the room while clean and nicely maintained. it was very small and the fridge very loud (we turned it off). The pillows were NOT good.. all super fat and gave me a very sore neck.
8.8
Anonymous
Excellent
11-08-2016
Fabulous
Pros: I was there only one night but it was solid, good breakfast, not a bad location and the price was reasonable. The staff was very pleasant.
Cons: The parking could use some work. It is a tiny and cramped front parking lot with some space in the back/in a separate parking lot. I'm sure some people have had to park on the street.
9.2
Anonymous
Wonderful
11-04-2016
Superb
Pros: Convenient location, helpful staff
Cons:
9.2
Anonymous
Wonderful
10-31-2016
Good and convenient.
Pros: My children LOVE the swimming pool and I like my dog stay with us.
Cons: The food was OK, not delicious but fine.
10.0
Anonymous
Exceptional
10-30-2016
Exceptional
Pros: Great bed!
Cons: Parking is tight and not enough spaces parked on street
9.6
Anonymous
Exceptional
10-25-2016
Great place to hang you...
Pros: The women at the front desk, breakfast menu, room was clean, the facility seen to be well maintaed, way finding signage was well kept. The right signs of the right spaces.
Cons: No Easy access to the food restaurants on the corner. A place for guest to Bar bar q. No Out side play are for the kids. No dog run,
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