The Benson Hotel, a Coast Hotel

AAA Inspector Rating
8.7
Excellent
300 Guest Ratings
309 SW Broadway
Portland, OR 97205- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.7
Overall
Room3.5
Bath3.5
Public Areas4.0
AAA Inspector Notes
This landmark hotel in the heart of the city offers many upscale appointments. Most guest rooms have Swedish memory-foam mattresses and a few have custom-made 8-foot king-size beds. Ornate, molded-plaster ceilings, Austrian crystal chandeliers, Italian marble floors and Circassian walnut woodwork from the Imperial forests of Russia are among the standout decorative elements of this 1812 hotel. Smoke free premises. 287 units. 14 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Hotel
Location
At SW Broadway and Oak St. 309 SW Broadway 97205. Station: SW 6th Ave/College St.
Parking
valet only.
Dining & Entertainment
El Gaucho, see separate listing, full bar, entertainment.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes. Some: refrigerators, microwaves.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
check-in 4 pm, 3 day cancellation notice-fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 300 guests
Showing reviews 1 - 5 of 50
9.4
Verified AAA Guest
Wonderful
Couple
10-05-2016
Hotel is very grand especially the lobby. The staff were courteous and very professional. It was a short stay, but we enjoyed it.
Pros: The beds are incredibly comfortable and the location is fantastic.
Cons: The bathrooms are really, really small--it's a old hotel. We didn't mind too much b/c only there for a night, but if stayed longer that might be a problem.
10.0
Malgorzata
Exceptional
family with young children
05-17-2017
Pros: The bed was extra comfy!
Cons: Water pressure in the shower varied from day to day.
7.1
Qing
Good
review category group of friends
05-12-2017
Pros: The staffs are nice. After complaining about the smell in the room, they switched us to a different room that has been renovated a while back and provided breakfast as complements. Parking is really convenient - the garage has a "secret" pathway leading directly into the hotel lower lobby. Location is great. Rooms are modern and new.
Cons: The rooms are almost all newly renovated so there's a strong smell, which made our first night difficult. The design of some facilities are bad - the edge of the tap where water comes out is too close to the wall of the sink. The wall of the shower tab is too high and can easily trap people. The safe within the close protrudes too far from the wall and greatly reduces the usable space in the closet.
7.9
Michael
Good
review category group of friends
05-01-2017
Pros: Very comfy bed. Cool architecture.
Cons: Small room. Dirty fridge. Frustrating elevators.
9.2
Deborah
Wonderful
family with young children
04-15-2017
Pros: Beautiful classic lobby area! Staff at check in very friendly and accommodating! Used room service and meals were very good and not too long wait time.
Cons: I need a handicap room and the loose rug in bathroom very hazardous....at least have gripping material backside of carpet....big falling potential!
Showing reviews 1 - 5 of 50