Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This hotel has modern décor with a relaxing color scheme. Enjoy a snack from the cafe while playing one of several table games in the inviting lobby.
Smoke free premises. 80 units. 4 stories, interior corridors. Accessibility (Call).
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 38 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
Pros: The Front Desk staff was great!
Cons: The guests in the hotel were smoking pot openly in the elevator.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Great breakfast, nice bar, big rooms.
Cons: In the middle of I-5. One side of hotel abuts the Freeway.
8.0
Anonymous
Very Good
08-11-2017
Pros: Location was convenient. The front desk staff were excellent, the bed was comfortable. I just needed a room for one night because of family emergency. Didn't want to spend a whole lot of money. I chose not to use the properties meal options. Warm Cookies.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Easy location, clean, friendly staff, and a nice breakfast setup. Rooms are comfy and provide all the necessities.
Cons: Very noisy next to the highway and McDonald's, etc.
10.0
Anonymous
Exceptional
08-11-2017
Pros: There's a bar/restaurant inside hotel. We loved the fact, that we didn't have to leave and could relax. Not an extensive menu, but offers enough options to satisfy a carnivore or vegetarian.
Cons: I wish there were free weights in the fitness room, but very happy that there was one.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Staff was great and hospitable.
Cons: The hotel itself was good, however, there was teenagers staying in the next room they were fighting and kept us up late.
6.7
Anonymous
Pleasant
08-14-2017
We only stay there to...
Pros: The room was fine, the
Morning front desk person and breakfast person mean and rude.
Cons: See above
9.2
Anonymous
Wonderful
08-08-2017
Love the family room
Pros: Located near restaurants. Front staff was very nice. Loved the 3 beds.
Cons: Breakfast staff was not very friendly.
10.0
Anonymous
Exceptional
07-17-2017
Very pleased with our stay!
Pros: The staff was friendly and helpful with providing information on activities to do in the nearby area.
I love the warm, chocolate chip cookies, too.
Cons: N/A
3.8
Anonymous
Poor
07-17-2017
Only a two night stay,...
Pros: The staff was vary friendly.
Cons: The hotel is in need of extensive remodeling!
2.5
Anonymous
Poor
07-11-2017
Very poor
Pros:
Cons: They tried to charge me for two nights. When I only wanted one night
10.0
Anonymous
Exceptional
07-01-2017
Exceptional
Pros: Loved the cookies
Cons:
5.8
Anonymous
Okay
06-30-2017
Okay
Pros:
Cons: The room was dirty
10.0
Anonymous
Exceptional
05-11-2017
When in Salem, stay here.
Pros: Pool. Staff, room. All good.
Cons: Nothing stood out.
8.3
Anonymous
Very Good
04-15-2017
Very good
Pros:
Cons: No cookies, no breakfast
10.0
Anonymous
Exceptional
03-27-2017
Nice hotel
Pros: I love the mattress. So comfy and cozy. The size of the room was perfect. Lots of space for two people to stretch out and have personal space when we needed it. Location was okay, needed to be close to the downtown area.
Cons: The floors and ceilings are paper thin. Everyone sounds like a dancing rhino.
10.0
Anonymous
Exceptional
03-22-2017
Family visit
Pros: Very comfortable bed!
Cons: No free breakfast or wifi
9.2
Anonymous
Wonderful
02-27-2017
Great place, easy, big room,...
Pros: Amanda in the restaurant went above and beyond. As did the manager (?) when I reported that our fridge went out at night. She turned a problem into a great, positive experience by reducing our room rate and a thoughtful approach.
Cons: Mini-fridge not dying. Gym and hot tub bigger.
7.1
Anonymous
Good
02-27-2017
Good
Pros: Swimming pool
Cons: Black mold in the shower!!!
9.2
Anonymous
Wonderful
02-20-2017
Superb
Pros: Pet friendly. Big nice pool towel. Breakfast was awesome. Staff superb.
Cons: Too much chlorine in hot tub.
7.1
Anonymous
Good
01-01-2017
Good
Pros:
Cons: A little noisy- outside traffic and inside heating, next door to men's club
9.6
Anonymous
Exceptional
12-18-2016
Great stay, they even had...
Pros: Didn't like eggs. Liked the pool.
Cons: Wished we didn't have to pay for breakfast. Curtains didn't close, so the light was in my face.
9.6
Anonymous
Exceptional
11-14-2016
Comfortable clean room, warm cookies...
Pros: Comfortable bed, clean, responsive staff, very welcoming.
Cons: Close to freeway noise, but easy to get to. Window didn't open easily, had to have staff open it. Needed batteries in remote. When I asked for the Hilton Honors to be credited to my stay, it was refused because I booked it on booking.com. I didn't know that was a problem. Why don't they tell you that ahead of time?
3.8
Anonymous
Poor
09-23-2016
I shall not return!
Pros: Not much really!
Cons: Old, tired room with uncomfortable bed and bedding.
7.5
Anonymous
Good
09-05-2016
Good
Pros: The warm cookie.
Cons: Close to I-5 freeway, too noisy for me.
9.2
Anonymous
Wonderful
08-29-2016
Superb
Pros: Very comfortable and clean and staff was great.
Cons: It was a comfortable stay but for the money it would be nice to not have to pay extra for the breakfast. However, the buffet was decent.
10.0
Anonymous
Exceptional
08-02-2016
Exceptional
Pros: The staff, the front desk were excellent
Cons:
7.1
Anonymous
Good
07-08-2016
Good stay, we had fun...
Pros: Location was good, Nice size room.
Cons: Pool stopped working after first day, would have like to swam more especially the kids.
Air conditioner was too loud and room was stuffy had to run it all night, breakfast average and expensive for what they had.
7.9
Anonymous
Good
07-03-2016
I would stay here again.
Pros: Nicely decored,and lay down out. Good bed,appliances,ice convient.
Cons: I didn't like finding out that booking direct with the hotel would have saved me considerable money. I won't use booking.com again.
9.2
Anonymous
Wonderful
06-19-2016
Decent rate, close to our...
Pros: Very clean accommodations; friendly staff. Room was large.
Cons: Bed a bit hard but fine for one night. Our room (4th floor) faced the I5 so the traffic noise wasn't pleasant so next time I'll request something on the other side of the building.
9.2
Anonymous
Wonderful
06-14-2016
nice & convenient
Pros: The receptionist Liliya was very cheerful and welcoming!
Cons: Pillows were weak, as well as the comforter. It is losing its down, just hold it up in the light and see the diminished comforter.
9.6
Anonymous
Exceptional
04-26-2016
perfect affordable stay
Pros: Comfy beds, fairly quiet considering the freeway was close.
Cons: Could have used a continental breakfast, but not a big deal.
8.8
Anonymous
Excellent
04-14-2016
Nice stay
Pros: Beds very comfortable. Enjoyed the pool and hot tub.
Cons: Wish they would have had Continental breakfast provided for guests.
9.6
Anonymous
Exceptional
04-03-2016
Good hotel
Pros: Friendly staff. Easy/drivable location to downtown Salem; close enough to Willamette University.
Cons:
9.5
Anonymous
Exceptional
03-14-2016
Exceptional
Pros: The hotel was comfortable. A very welcomed end to my trip.
Cons:
10.0
Anonymous
Exceptional
12-25-2015
DoubleTree by Hilton is where...
Pros: The staff were exceptional. Very friendly and accommodating. The room was very nice, clean and quiet.
Cons:
8.8
Anonymous
Excellent
10-01-2015
A bite expensive for a...
Pros: Bartender was helpful with entertainment and dinner suggestions, very pleasant!
The bed was incredibly comfortable: mattress AND pillows!!!!
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