Guests seeking an affordable option will be satisfied with this hotel's rooms, which feature sizable desks, flat-panel TVs, triple-sheeted beds and bathrooms with granite vanities.
Smoke free premises. 48 units. 2 stories, interior corridors. Accessibility (Call).
The impression I got was that the staff was not very well trained with dealing with online third party reservations. Three different people at three different times tried to figure out my reservation rates. I had a printed confirmation. My vacation was ruined due to all the unnecessary charges and holds on my credit card.
Pros: The breakfast was really nice and plentiful.
Cons: The issue I had was when I checked in. The rate I guaranteed my room was for $109. When I arrived I was charged $132 and was told that the reservation came to them that way and that they can't adjust it in there system. Also, I was told that I could choose another method of payment at check out. Well, my credit card was charged as an express check out for the incorrect rate as well as a mysterious charge of over $300 that is still pending with my credit card company from July 1st. So I basically was charged over $600 dollars for a king room at a three star hotel. I'm very dissatisfied. This was my first time using AAA
9.6
Patricia
Exceptional
solo traveller
09-26-2016
Pros: Quiet clean comfortable room w lots of linens! Staff nice & helpful. Only issue was TV with only 3 lousy channels.. & ice machine was empty.
Cons: Could benefit from faster check-in.
9.2
Solène
Wonderful
young couple
09-16-2016
Pros: Nice pool, enjoyable breakfast buffet with good variety, very clean room with nice toiletteries, free parking in front of the hotel. All nice!
Fridge and microwave available in the room. Internet was working fine.
Cons: Nothing!
6.3
Avinash_t
Pleasant
young couple
09-07-2016
Pros: The location was great. The room was very spacious. The bathroom looked nice. Staff were effective and friendly.
Cons: The room had a lot of strange noises. Water pipes or something else. Walls were super thin and we could hear EVERYTHING that was happening outside. Housing keeping walked in while we were still in room. They knocked but did wait for a response and sprang right in. Too many stray sounds in the bathroom.
9.6
Gabriela
Exceptional
young couple
09-05-2016
Pros: The room we stayed in was spacious, very clean,the bathroom was spotless, the bed really comfortable. We only spent one night here, but I enjoyed my stay. I would recommend this hotel to anybody. There is parking on site, but I cannot tell how big it is, although we find a spot without a problem.
Cons: Really limited variety of food. I know it is a continental breakfast but there were few things to choose from.
10.0
Joseph
Exceptional
young couple
09-03-2016
Pros: Everything was excellent and the staff was very nice.
Cons:
10.0
Anonymous
Exceptional
mature couple
08-27-2016
Pros: Good value
Cons: Pool was closed
7.1
Mark
Good
mature couple
08-24-2016
Pros: clean, easy to locate
Cons: pool and hot tub out of commission
7.5
Pili
Good
young couple
08-15-2016
Pros: The bed was extra large and very comfy
Cons:
5.0
Ashley
Fair
Traveling as Couple
08-14-2016
Pros: The staff was very friendly.
Cons: The beds were not comfortable.
9.2
Richard
Wonderful
family with young children
08-11-2016
Pros:
Cons: Breakfast ended to soon in the morning weekdays keep open till 10 AM
6.3
Albert
Pleasant
mature couple
07-20-2016
Pros:
Cons: these were no smoking rooms you could smell a smell of smoke at one tlme these were smoking rooms i dont think i would stay again thanks al
7.5
Robin
Good
solo traveller
07-19-2016
Pros: Korinna at the front desk was extremely helpful and had a great attitude!
Room was really nice!
Cons: hallway and elevator flooring was dirty.
6.7
Wilda
Pleasant
family with older children
07-19-2016
Pros: Staff was very friendly and accommodating.
Cons: This is not that old of a hotel and I was disappointed on how it has gone down hill, carpets are stained and need replacing. When we checked in, our room did not smell clean.
10.0
Cynthia
Exceptional
young couple
07-18-2016
Pros: Staff was very friendly and accommodating. Downtown Bradford was walking distance. Close to restaurants, grocery store, drug store, movie theater, etc. Nice location. Coffee and cookies in the lobby were very good.
Cons: Parking. We had a trailer attached to our vehicle. No room in parking lot. Had to park at Advance next door.
3.3
Ora
Poor
mature couple
07-16-2016
Pros:
Cons: The shower handle fell off the first morning, so we were unable to shower and the second morning there was only cold water.
9.2
Deborah
Wonderful
mature couple
07-13-2016
Pros: size of room and how clean it was
Cons: breakfast items should be more varied...not everybody likes sausages...maybe bacon one day and sausage another?
10.0
Claudia
Exceptional
solo traveller
07-13-2016
Pros: Best customer service ever!
Cons: Everything is excellent!
9.2
Debra
Wonderful
mature couple
07-05-2016
Pros: Distance was far from entrance, they accommodated us by moving us closer.
Cons: Nothing
9.2
Rebecca
Wonderful
mature couple
06-26-2016
Pros: The room was very nice and very clean which is very important
Cons: I didn't like that at 4.00 am they were knocking on the door and scared us to death. I wasn't about to open the door. I asked who is it but no one answered. I mentioned it at checkout and they said that there was a mixup and that they had registered me in one room but had given me keys to another room.
7.9
Kimberly
Good
solo traveller
06-15-2016
Pros: Location. I was able to walk to walk to the movie theater, grocery store and continue my journey to Buffalo with ease. The staff were friendly and helpful.The breakfast was a plus.
Cons:
9.2
Marion
Wonderful
mature couple
06-13-2016
Pros: Beds were excellent! I NEVER have a good sleep on my first night anywhere, but I passed right out my first night on that comfy thing! Just sorry I slept in and missed the breakfast :)
Cons: Probably not the hotel's fault but the signage on the highway didn't indicate the street name (Elm) so we passed it by before we saw the Comfort Inn sign. We had to backtrack.
8.3
Nam
Very Good
mature couple
06-11-2016
Pros: Breakfast
Cons:
9.0
Monica
Wonderful
Traveling as Couple
06-06-2016
Pros: The staff was very friendly and helpful. They had a good selection of breakfast items to choose from. The water pressure was awesome for a nice hot shower after a long ride!
Cons: We booked for the pool, but didn't get to enjoy it. The ventilation is terrible. My husband got a headache. Also, after entering our room, luckily, I put the bar lock on our door. The front desk booked the next guests to our room & they opened our door.
7.0
Verified Hotel Guest
Good
Solo Traveler
05-18-2016
Pros: Convenient and priced right for visiting St. Bonaventure University in NY
Cons: The cholorine smell from the swimming pool was permeating the hotel reception area.
9.2
Russell
Wonderful
mature couple
05-10-2016
Pros: the bed was comfortable, room was very clean,staff was very helpful
Cons: It would of been nice to have channel listings for TV and a little more of selection for breakfast.
10.0
Rachel
Exceptional
mature couple
05-04-2016
Pros: Everything was very clean good location for us and awesome breakfast...I had doubts and wanted to go to restaurant but I was surprised of all the food they had. Thank You !
Cons: No complaints here.
8.3
Gg44
Very Good
solo traveller
05-03-2016
Pros: Staff was very friendly and helpful with local information. Great location for University Business.
Cons: Since it's next to a hi-way can get some traffic noise. Since it has an indoor pool (good thing) the chlorine smell is present in the lobby and 1st floor halls.
5.8
Anonymous
Okay
family with young children
05-03-2016
Pros: Cleanliness
Cons: Staff was not emphatic. Not helpful with solving my issues
9.2
Ellen
Wonderful
solo traveller
05-01-2016
Pros: Very comfortable, typical Comfort Inn amenities. Would stay here again.
Cons:
8.8
Autumn
Excellent
mature couple
02-13-2016
Pros: everything with motel and breakfast was good .
Cons: motel pool area had a fire and could not get in pool area and that is why we had booked at location ,would want discount next time or will stay elsewhere
8.3
Anthony
Very Good
solo traveller
02-11-2016
Pros: Excellent value. Nice free breakfast. Good location.
Cons: The coffee
7.9
Kristic
Good
family with older children
01-30-2016
Pros: Rooms were comfortable and kids enjoyed the pool; the hot tub was not working which I didn't mind. The free breakfast had many options, including the make your own waffles that my kids love. I would definitely stay here again.
Cons:
7.5
Margaret
Good
mature couple
11-29-2015
Pros: CLEANLINESS AND COMFORT
Cons:
10.0
Allen
Exceptional
Family with Teens
11-10-2015
Pros: The room was very clean! The breakfast was more than we expected and very tasty. The staff was nice and let us check in early, which meant a lot to us. We will definitely stay there again when in Bradford!
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
10-20-2015
Pros: Nice room. Very clean and plenty of room. Had refrigerator and microwave.
Cons:
9.6
Sindie
Exceptional
mature couple
10-19-2015
Pros: Good price. Located in town. My dog could a company us. Staff was nice. Very clean.
Cons:
8.3
Elaine554
Very Good
mature couple
10-15-2015
Pros: Staff was very nice, room was clean, hot tub.
Cons:
5.8
Magichat22
Okay
mature couple
10-12-2015
Pros: It was decent for a one night stay, but wouldn't plan on several days in a row. Location is good, for the Allegheny state park.
Cons: Bed uncomfortable, breakfast very small, breakfast selection pretty minimal compared to other comfort suites. Very warm inside due to the location of the pool and the laundry room.
7.1
Edward
Good
mature couple
09-23-2015
Pros: it wasn't where I wanted to stay. all other hotels/motels were book.. It was just ok.
Cons: the staff was great. the breakfast could have been better. Not warm enough for me. And way to crowed for me.
My wife fell in the tub, hurt her arm and head. They didn't take a report. I had to talk with my wife about talking to the manager of the hotel and not the clerk.
6.3
Harry
Pleasant
mature couple
07-29-2015
Pros: The front desk personnel, and the housekeeping personnel were very accommodating.
Cons: The desk chair in the room was broken. I had to request that it be replaced---which was done efficiently. The ice machine was .a total loss. It did not work when we got there; and never got fixed during our three night stay---in spite of our requests. The first night the associates there were able to give us a few ice cubes from their kitchen. After that it was a total disaster. They could not provide any ice; and I had to go to a local market to get ice for ourselves. I volunteered to get some for the motel; but the associate declined my offer.
10.0
Kevin
Exceptional
family with young children
06-23-2015
Pros: The kids and I had and awesome time. Very clean professional atmosphere! 5 star quality. The staff was great. On Sunday 6-21-15, "Father's Day", the lady in staff that prepared the breakfast was exceptional!
Cons:
6.3
Curtissa
Pleasant
mature couple
05-07-2015
Pros: I loved the breakfast and the staff; they were very friendly and accommodating.
Cons: I choose this hotel because I wanted a hotel with a pool so I can enjoy my vacation . The pool was always temporarily out of service and it annoyed me and didn't make my vacation stay worth while.
6.7
Richard
Pleasant
mature couple
05-05-2015
Pros:
Cons: hot tub not working
4.5
Thresa
Disappointing
family with older children
03-09-2015
Pros:
Cons: The hot tub didn't work. The room I reserved online was taken, so instead of 2 queen beds we got a king bed and sofa bed which was uncomfortable. People were drinking alcohol in the pool area in front of kids. Over all it sucked. Would not go back.
7.5
Anonymous
Good
mature couple
11-01-2014
Pros:
Cons: We couldn't use the hot tub!
7.5
Anonymous
Good
young couple
10-26-2014
Pros: Staff were helpful. A cute town to visit.
Cons: Wifi extremely slow.
10.0
Bradley
Exceptional
review category group of friends
10-17-2014
Pros: Liked everything from the awsome beds to the wifi to the pool
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