Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Rooms are bright and spacious, offering the typical fluffy white duvets and a variety of pillows. The indoor pool area is lovely and bright but does face the surrounding mall's parking lot.
Smoke free premises. 80 units. 5 stories, interior corridors. Accessibility (Call).
Pros: We enjoyed the complimentary new years eve settings the hotel provided. We also liked the friendly staff. We would stay again. Thank you.
Cons: We did not know how long the water was sitting in the coffee maker..looked as if it was there for some time.
1.0
Anonymous
Very Poor
08-11-2017
Pros:
Cons: There were no rooms available. You sent me to a hotel that was booked solid.
9.8
Verified AAA Guest
Exceptional
06-23-2017
Excellent all around
Pros: Location was ideal for the area
Cons: Hard to find entrance to inn. We could see it but drove around lookin how to get to it. Need some signs.
8.3
Anonymous
Very Good
08-16-2017
Finding this property is a...
Pros:
Cons: I like having a safe in my room & there wasn't one in mine. We thought the closet was extra small & it's always a welcome site to see two bottles of complimentary water in a hotel room.
I love having a pool on a property but not so sweet when it's not outdoors. I understand weather could have something to do with that but perhaps I'm spoiled, just a little disappointed that's all.
We didn't expect linens on the bed to be fresh each day when we removed our do not disturb sign but surprised that the bed wasn't made up nicely by housekeeping. We usually smooth it out a bit ourselves but just not totally.
Perhaps I ask too much these days but since you asked.....
10.0
Anonymous
Exceptional
08-12-2017
Perfect accommodation- we couldn't ask...
Pros: Beautiful decor; no matter which staffer we met, they asked if they could hep. Very nice breakfast choices. Little room with snack and toiletries was a nice feature. Peaceful. Clive to shopping and restaurants. Bathroom was especially nice. Bed linens fresh and comfy.
Cons: We will be back. We loved everything.
8.8
Anonymous
Excellent
07-20-2017
Ok ,except what I said...
Pros: Nice clean room.
Cons: No sign for your location driving on 422 east and No sign where to enter your motel. By the time you see the motel your already past the turning road into your motel. Then you have to go through several business lots before you find the right entrance. Your parking lot needs a space to park trailers.
9.2
Anonymous
Wonderful
06-12-2017
You can go home again.
Pros: Personnel - friendly and helpful in sincere manner. Just nice.
Cons: Bed too soft for us and don't know if they are the same or ??? Not awful but not really comfortable. Everyone is different. It's our 2nd stay and would go back anytime we need to be in Butler again.
9.2
Anonymous
Wonderful
05-10-2017
Superb
Pros: Spacious room, good breakfast
Cons: The desk clerk did not greet me when I arrived. I was the only one at the desk and I had to wait a few minutes before I was even acknowledged. I didn't think that was very professional of her. If she was busy, a simple "I will be with you in a minute" would have been better than no "hello" at all.
10.0
Anonymous
Exceptional
04-05-2017
Everything was wonderful.
Pros: Everything.
Cons: Nothing.
9.5
Anonymous
Exceptional
12-22-2016
Great Price, Great Stay!
Pros: The breakfast was excellent. Good, quiet location!
Cons:
9.2
Anonymous
Wonderful
10-19-2016
Great room, dirty bathroom
Pros: The room was great! Overall the hotel was very clean, and the staff was incredibly polite and helpful.
Cons: The bathroom floor hadn't been cleaned, you could feel and see urine on the floor around the toilet. Pretty nasty, especially when I went in to use the toilet during the night in bare feet.
9.6
Anonymous
Exceptional
08-15-2016
Exceptional
Pros: Bed was excellent for my bruised ribs. So glad I chose to stay in a hotel instead of camp this week.
Cons: The A/C seemed to have trouble keeping the room cool through the night and the room often smelled a bit musty when we returned in the evening - perhaps the A/C turned off after a period of inactivity in the room? I hope Management considers adding the option for a higher powered bathroom fan when it gets particularly humid in there...
9.6
Anonymous
Exceptional
08-02-2016
Exceptional
Pros: It was a very nice hotel. Loved the fire pit and cookies!
Cons:
10.0
Anonymous
Exceptional
07-07-2016
This place is a jewell!
Pros: Staff was great.
Cons: Breakfast foods.
8.8
Anonymous
Excellent
07-06-2016
Fabulous
Pros:
Cons: Bed could be more comfortable. First night rate was pretty pricey compared to second night.
7.9
Anonymous
Good
06-27-2016
Greeted with a smile even...
Pros: Bed was comfy, room was big, well set out. Breakfast was plentiful and good quality. Arrived just after midnight after delayed flight and was greeted by a friendly helpful lady at reception,thank you Sally
Cons: I didn't mind the view of the car park ( Walmart) out the back windows, but others might. Hotel system has taken a long time to remove the the pending charges after I paid my bill.
6.7
Anonymous
Pleasant
06-15-2016
Four Star.
Pros: Atmosphere of a friendly staff.
Cons: Outdoor pool.
10.0
Anonymous
Exceptional
06-14-2016
We would stay here again
Pros: Facilities were perfect. Breakfast was awesome. Staff were friendly.
Cons: Rooms could have been a little bigger.
9.6
Anonymous
Exceptional
06-02-2016
everything great once i found...
Pros:
Cons: entrance from highway difficult to find.
8.3
Anonymous
Very Good
05-24-2016
Hampton Staff Unusually Accommodating
Pros: The staff was very accommodating and concerned for our comfort. We had a very good breakfast. The bathroom is extraordinary.
Cons: The arrangement of the room was a little strange -- perhaps too little room for the amount of furnishings. But this place is really hard to get to.
10.0
Anonymous
Exceptional
05-04-2016
Exceptional
Pros: We loved the cleanliness of the room and the location.
Cons: We did not like that the staff called us at 8:45 in the morning because we had given a different bank card at check in when we did not get until 2:00 am. They had 2 cards to choose from and could've waited to call so we could sleep a little longer.
9.6
Anonymous
Exceptional
11-22-2015
Relaxing weekend getaway
Pros: Clean, comfortable room. Hot breakfast, well worth the money.
Cons: Nothing negative...except that with all of the new buildings surrounding you, it was difficult to get to you. Some signage from the main road would be helpful.
9.2
Anonymous
Wonderful
10-19-2015
Worriless
Pros: The room had a micro, frig, great TV, and good temperature controls. Clean and fresh.
Good breakfast choices.
Cons: Little noise from the occupants of the room next to me, through the adjoining door.
7.1
Anonymous
Good
10-19-2015
It was ok
Pros:
Cons: location Walmart parking lot
9.2
Anonymous
Wonderful
10-11-2015
Great location, great (comfortable) rooms!
Pros: Beds were extremely comfortable. I loved staying at the Hampton.
Cons:
10.0
Anonymous
Exceptional
10-10-2015
Exceptional
Pros: Hotel was bright and clean. Staff was helpful. Had a nice breakfast.
Cons:
10.0
Anonymous
Exceptional
09-29-2015
Very comfortable.
Pros: Very comfortable and great breakfast.
Cons: Unable to find the drive way due to lack of sign and designated entrance.
9.2
Anonymous
Wonderful
09-23-2015
Superb
Pros: The staff was very friendly and helpful. The facility was very clean.
Cons:
9.6
Anonymous
Exceptional
09-01-2015
Good deal for the price.
Pros: The staff was great and super friendly.
Cons: The pillows were fluffy but went flat when you laid your head on them.
9.6
Anonymous
Exceptional
09-01-2015
Butler needed this!!
Pros: I had a wonderful stay, The staff was very friendly and helpful. I will definitely stay again.
Cons:
10.0
Anonymous
Exceptional
08-31-2015
Great place to rest after...
Pros: Help me get the same rate as booking .com
Cons: Everything was good
10.0
Anonymous
Exceptional
07-25-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
04-17-2017
Was triple charged from the...
Pros:
Cons:
8.8
Anonymous
Excellent
03-21-2017
Fabulous
Pros:
Cons:
9.2
Anonymous
Wonderful
02-12-2017
Superb
Pros:
Cons:
8.3
Anonymous
Very Good
11-18-2016
Very good
Pros:
Cons:
9.6
Anonymous
Exceptional
09-18-2016
Great value
Pros:
Cons:
8.8
Anonymous
Excellent
07-26-2016
Fabulous
Pros:
Cons:
9.2
Anonymous
Wonderful
07-20-2016
Clean and well kept, with...
Pros:
Cons:
10.0
Anonymous
Exceptional
07-19-2016
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
06-23-2016
Superb
Pros:
Cons:
10.0
Anonymous
Exceptional
05-09-2016
Great stay
Pros:
Cons:
8.8
Anonymous
Excellent
03-22-2016
Fabulous
Pros:
Cons:
10.0
Anonymous
Exceptional
02-08-2016
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
10-25-2015
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
05-15-2017
Second stay
Pros:
Cons: Need larger more roomy showers, as does most hotels
8.8
Anonymous
Excellent
10-24-2016
Comfortable Night
Pros: The bed was super comfortable, the pillows were plush. The shower was sizable, the staff was inquisitive of our experience. The breakfast was continental but with a lot of variety.
Cons: We were staying on a budget and would've preferred cheaper, but were willing to pay the price difference given what we would've got for 20 bucks less. Definitely got what we paid for.
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