Guest rooms are attractively designed with elegant crown molding and offer great space with a recessed seating area and pull-out sofa. Guests bringing dogs can often find complimentary treats at the front desk during check in. For certain events, such as the local car show, a complimentary shuttle from a third party can transport you to avoid the hassles of traffic and parking.
Smoke free premises. 105 units. 5 stories, interior corridors. Accessibility (Call).
Pros: Comfort cleanliness good complimentary breakfast
Cons: Checked in late. No one at front desk for about 10 minutes
10.0
Sharon
Exceptional
family with young children
05-10-2017
Pros: Was pleasantly surprised at how nice the hotel was. Beautiful bar. Would definitely stay here again. Staff was very friendly.
Cons: No maple syrup for the waffles.
9.2
Elizabeth
Wonderful
young couple
04-17-2017
Pros: Staff was over-the-top helpful! Great location to walk for local food and beverages.
Cons:
10.0
Maggie
Exceptional
young couple
04-09-2017
Pros: We went specifically to go to the 1794 Whiskey Rebellion bar and we weren't disappointed. The dinner was amazing. Rooms were very clean and comfortable and staff was friendly.
Cons: Nothing
9.6
Steven
Exceptional
mature couple
03-18-2017
Pros: Very clean and comfortable
Cons: Nothing
9.2
Yue
Wonderful
family with young children
03-05-2017
Pros: Location is great. Just in downtown. The breakfast is OK but there is more space to improve. Room size is reasonable and parking is convenient, although it is NOT free.
Cons: None.
9.6
Traci
Exceptional
young couple
02-11-2017
Pros: Room was spacious. Complimentary breakfast was good. Parking garage was a plus in bad weather.
Cons: Bathroom could be a bit more spacious.
10.0
Diane/budd
Exceptional
family with young children
01-31-2017
Pros: My husband loves the pillows and the bed I appreciate how they modernized an historic building and kept it's historic look
Cons: Leaving
9.2
Sunny12
Wonderful
solo traveller
01-30-2017
Pros: Location, price, parking, customer service, linens and pillows. Customer service very professional. Great restaurant/bar located on the premises. Food and service always spot on. Didn't have to wait for a table...I got lucky, as I know the restaurant is popular.
Cons: I checked in late....after the wedding party...yet I was located on the same floor(partying in the room)! They resolved the situation quickly, there were other empty rooms available..Repack and move....just try and get the head's up...my new room had some street noise (2nd floor) but that didn't bother me.
7.5
Patricia
Good
young couple
01-30-2017
Pros: Breakfast included for free. Good food and hot
Cons: I liked that there was parking available but the price for parking was added to our bill when we were under the impression that it was free parking
10.0
Shannon
Exceptional
review category group of friends
01-28-2017
Pros: Staff was great
Cons:
10.0
Annmarie
Exceptional
young couple
01-07-2017
Pros: Comfy bed, ideal location, dinner in the restaurant delicious and portion size good. Definitely recommend, would have loved to have stayed longer.
Cons: Small bathroom.
3.3
Nina
Poor
young couple
01-05-2017
Pros:
Cons: The room was smelly. Not sure if it was to be occupied. Did complain but just got "I'm sorrt, they worked in that room earlier"
7.5
Douglas
Good
young couple
01-04-2017
Pros: food and staff serving food was great
Cons: quieter heaters at night
10.0
Anonymous
Exceptional
solo traveller
11-17-2016
Pros: Big room; superb price; nice bar and restaurant in building; nearby cheap parking; I went to college in Carlisle, so it was nice to just wander around the town a bit.
Cons: Really nothing; I didn't have time for breakfast, but that isn't the fault of the hotel
10.0
Kim-marie
Exceptional
young couple
11-16-2016
Pros: Love the pillow choice and bed was very comfortable. Great location. The breakfast looked yummy with a good variety to choose from but I unfortunately didn't have time to enjoy. Could only grab coffee, fruit and a muffin. I will stay here agin next time I'm visiting Carlisle!
Cons: Parking fee.
7.1
Donald
Good
young couple
11-16-2016
Pros: Very modern and clean. Quiet, Excellent breakfast.
Cons: New carpet smell and TV and remote turn did not work. small bathroom.
9.6
Diane/budd
Exceptional
family with young children
11-13-2016
Pros: Pet friendliness and staff friendliness.
Cons: $20.00 additional fee per pet per day. Seems a bit steep for me.
10.0
Matt
Exceptional
solo traveller
11-10-2016
Pros:
Cons: wifi slow!
9.6
Anonymous
Exceptional
young couple
11-04-2016
Pros: Sausage was very tasty
Cons: Eggs were unappetizing and sweet rolls were small and had little fruit
10.0
Matt
Exceptional
solo traveller
10-31-2016
Pros: The staff goes above and beyond. Dan & Bev, in the food and beverage area, go out of their way to make sure the guest are happy. The food is always fresh and fully stocked. The cleanliness and organization are outstanding. They definitely take pride in providing the best service.
Another employee that is always so friendly and sweet is Jerome. I believe he is working on the renovations in the hotel. Such a polite and kind young man.
Cons: It was all good!
7.5
Robert
Good
young couple
10-27-2016
Pros:
Cons: The room had a strong odor of cleaning fluids. Maybe it was a smoking room in the past being converted to non-smoking? Heater/AC was noisy.
9.6
Tom
Exceptional
young couple
10-27-2016
Pros: Location
Cons: Remodeling, our room smelled strongly of glue.
9.2
Paul
Wonderful
family with young children
10-26-2016
Pros: Complete renovation- the hotel was brand new. It reminded me of a Courtyard Marriott. Beds were extremely comfortable and the breakfast was better than average.
Cons:
9.2
Anonymous
Wonderful
family with young children
10-17-2016
Pros: Awesome spacious rooms
Cons:
8.8
Thomas
Excellent
young couple
10-17-2016
Pros: Staff made EXTRA effort to handle ALL request
Cons: Furniture in Room was Tired
2.9
Donna
Poor
young couple
10-10-2016
Pros:
Cons: The tv was broken. The pillows were the size of throw pillows. The was NO water pressure in shower, barely able to wash shampoo out. Room smelled bad.
8.5
Jodi
Excellent
solo traveller
10-10-2016
Pros: bed was hard.. but I dealt with it tv wouldn't work.. I pulled plug redid it.. then it wouldnt shut on / off.. unless plug was pulled out.. so I never used it..
Cons: was on 1st floor at alley to parking.. people sit out there coughing & smoking real loud.. people running thru halls very loud.. so I slept 5 hrs for 2 days..
7.9
Carl
Good
young couple
10-10-2016
Pros: Staff was great and room was very nice. Location downtown was great as it was First Friday and they had a lot going on downtown. Also, food was fantastic and service was very good.
Cons: The availability of cart to leave with luggage was not good. Couldn't find a cart and no one around to help.
6.3
David
Pleasant
solo traveller
10-10-2016
Pros: Location and bar.
Cons: The hotel is worn and outdated. The whole place needs to be refreshed.
9.6
Colleen
Exceptional
family with young children
09-27-2016
Pros:
Cons: the bed seemed hard as a rock, otherwise everything else was great
10.0
Robert
Exceptional
mature couple
09-17-2016
Pros: Our first time in Carlisle. Staff was very helpful.
Cons:
9.6
Randy
Exceptional
solo traveller
09-16-2016
Pros: I liked the transformation of a existing property into a hotel. It was very well done and returned the quaint factor to a modern hotel
Cons:
6.7
Anonymous
Pleasant
mature couple
08-16-2016
Pros:
Cons: Bathroom floor was filthy
10.0
Maribeth
Exceptional
mature couple
08-02-2016
Pros: Location was excellent for visiting our son at Dickinson Law School. The rooms were beautiful. The bed was very comfortable. And the breakfast was delicious.
Cons:
10.0
Gregg
Exceptional
Solo Traveler
07-29-2016
Pros: Great location, friendly staff, good breakfast.
Cons:
4.6
Jon
Disappointing
family with older children
07-26-2016
Pros:
Cons: Very noisy. Loud children in the room next to us made sleeping difficult. Very noisy the next morning as well.
No internet connection. We were given log-in information that did not work.
9.6
David+linda
Exceptional
mature couple
06-01-2016
Pros: Great hotel close to campus. Staff accommodated us even though they claim Booking.com did not book us a room. We had a printed confirmation so price was honored.
Cons: That we arrived in Carlisle having booked and requested an early check in only to find that they claimed that Booking.com had not informed them. This reservation was made a few days in advance.
8.8
Jurgen
Excellent
mature couple
05-30-2016
Pros: Location
Cons: Breakfast
7.9
Robert
Good
mature couple
05-11-2016
Pros: Central location, free parking, nice breakfast.
Cons: Front desk staff not very well trained. They were not very clear about some hotel details -- for example, they didn't mention that breakfast was included or where / what time it was. Also, we asked where a nearby restaurant was -- they'd never heard of it. It was literally two blocks north on the same major street. Huh?
5.8
Amanda
Okay
solo traveller
05-08-2016
Pros:
Cons: I had prepaid for a seven day stay. My apartment was ready earlier than I had expected and I checked out two days early. I found that my credit card had been charged for two additional days on top of the prepaid amount. I spent two days trying to get this issue addressed with no results. I am having to resolve the overcharge by complaining to my credit card company.
10.0
John
Exceptional
family with older children
04-11-2016
Pros: Beds were great!
Cons: The breakfast could have been better.
10.0
Wendy
Exceptional
mature couple
04-10-2016
Pros: Closeness to Dickindon.
Cons:
10.0
Kevin
Exceptional
solo traveller
03-30-2016
Pros: The stay was great. The staff were friendly and professional. The cleaning staff did a great job keeping the room looking great which is always appreciated.
Cons: I wasn't real crazy about the small pillows on the beds took a little getting use to. However it was still a great stay over all.
7.9
Anonymous
Good
family with older children
03-28-2016
Pros:
Cons: The lady in the breakfast area was pretty mean and sour.
7.5
Kenneth
Good
mature couple
03-23-2016
Pros: The bed was quite comfortable and the staff was very friendly and helpful..
Cons: There is no parking lot or on-street parking. We had to park in a parking garage around the back of the building and were charged to park. Since my husband and I both have walking problems, we parked in a handicap space. We took the elevator to ground level and then had to enter the hotel from the back. The problem was we then had to negotiate a flight of stairs with luggage to get in the hotel and then walk the length of the hotel to access the elevator. This process then had to be repeated upon departure. Also, the breakfast was extremely underwhelming. The cheese omelets were atrocious, the sausage had no flavor, only had orange juice and cranberry juice (I like neither one), the one urn for hot water for tea was on the top row (three coffee urns on the bottom row) and I could not reach it, the pastries were from a box and dry and the bagels were stale.
10.0
Jessica
Exceptional
review category group of friends
03-20-2016
Pros: The location was great, the rooms were clean, and the bed was very comfortable.
Cons: There could have been better signs for the parking garage. It was initially a little hard to find.
8.3
June
Very Good
mature couple
03-08-2016
Pros: We were happy with our accommodations.
Cons:
9.0
Margot
Wonderful
family with older children
02-20-2016
Pros: Liked the restaurant in the lobby
Cons: Heat was not well regulated - too hot - throughout the night I woke up repeatedly to turn it down further - finally at 60 and still not cool
9.6
Diane/budd
Exceptional
family with older children
02-16-2016
Pros: Dog friendly is important to us and this place definitely was!!
Cons: Small bathroom. Stained carpet - maybe given to us since we were traveling with a dog?
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