Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Near the turnpike and I-81, this property offers rooms furnished with dark wood armoires, as well as soft, all-white bedding and plenty of outlets for all of your electronic devices.
Smoke free premises. 97 units. 3 stories, interior corridors. Accessibility (Call).
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 121 guests
Showing reviews 1 - 5 of 50
10.0
Saleh
Exceptional
family with young children
06-25-2017
Pros: Location good for my work
Cons: Nothing's
4.0
John
Disappointing
Traveling as Couple
06-23-2017
prices too high in comparison to hampton's standards and alternate choices in the area
Pros: hotel needs renovation
Cons: most spaces dirty and worn
7.0
Anthony
Good
Family with Young Children
06-23-2017
we love it we stay there all the time we go to carlisle
Pros:
Cons: yes it needs more tv channels like more movies
9.6
Brian
Exceptional
family with young children
06-22-2017
Pros: Friendly staff. Clean. Located right off the turnpike
Cons: Nothing
10.0
Ithacanancy
Exceptional
family with young children
06-19-2017
Pros: The rooms and the entire property was clean and well-maintained. The buffet was well-stocked with a variety of foods. The grandchildren thought they were in heaven and loved the pool and the whole experience. They requested that we stay here again. :-)
Cons:
8.8
Anonymous
Excellent
family with young children
05-26-2017
Pros: I was very happy with the accommodations and the value exchange was excellent. The room was very comfortable, staff was very friendly.
Cons:
7.9
Roger
Good
family with young children
05-17-2017
Pros: Room clean, breakfast hours good, maid service good, location, quiet, covered loading area
Cons: Toilet didn't work well until plunged,gym had no barbells, tree had low branches near exit, plastic foam cups instead of glass, no extra blankets, bed too soft, short sheets on bed, toilet paper holder in awkward position
7.5
Mark
Good
family with young children
04-18-2017
Pros: Location was convenient for our trip just off the turnpike.
Cons: Bed was not supportive, and hot tub was filthy with dirt on the bottom and scuzz floating.
7.9
Donald
Good
young couple
12-29-2016
Pros: I liked the hotel very well very clean and comfortable.
Cons: The person at the breakfast unsalted me and I never had that happen before even at the worse hotel I stayed at and I will never forget it.
8.8
Jeanette
Excellent
review category group of friends
11-20-2016
Pros: Freshly cut fruit, skin milk, oatmeal at breakfast. Almost too cheerful gal monitoring area pleasantly.
24hr coffee, cookies just later in day
Well organized front desk.A asked for a room near the elevator that's exactly what I got.
Cons: Extremely poor lighting in my room. Impossible to read in bed. Mattress fell short of any other experienced staying in this group. Room had an off smell as if milk or something had been spilled and was less than completely removed. Room 217.
7.5
Marty
Good
family with young children
11-06-2016
Pros: Friendly, convenient, good value
Cons: Found trash in room when we checked in.
10.0
Anne
Exceptional
family with young children
10-31-2016
Pros: I have never stayed at a Hampton Inn before and was nicely surprised at the amenities and the updated room. They were very pet friendly as well! We will be back for sure.
Cons:
9.2
Kristen
Wonderful
family with young children
10-04-2016
Pros: Staff was very helpful and friendly. Rooms were clean and well-equipped. Beds were comfortable and the complimentary breakfast was great.
Cons:
9.2
James
Wonderful
solo traveller
09-28-2016
Pros: Property overall was clean & well kept. Room was very comfortable. It works for clean, no frills, no hassle.
Cons: "Business center" was 1 desktop that some old lady was in no hurry to free up.
Fruit at breakfast was dead. Fitness room was small and equipment was out of order.
9.2
Joseph
Wonderful
family with young children
09-25-2016
Pros: Staff were very helpful and pleasant. Facilities were very good for the price.
Cons: Pillows were too soft for me but this was a minor thing in a good stay.
6.7
Julie
Pleasant
young couple
09-19-2016
Pros:
Cons: we had cold water in the shower everyday despite requests to fix
8.3
James
Very Good
solo traveller
09-18-2016
Pros: Best fruit salad ever! (not just hotel or restaurant - ever!) clesr?
Cons:
7.5
Ann
Good
family with older children
09-15-2016
Pros: Clean room, plenty of space
Cons:
7.9
John
Good
review category group of friends
09-06-2016
Pros: The overall property was great. The room still felt old and smelly even though you could see they had updated it. AC unit smelled and vent in bathroom was very dirty with dust. Our bed was very lumpy while the other bed was firm. Must have changed out only one bed in the room. The staff was excellent and very pleasant. The location is right between the turnpike and interstate. Great location for continuation of travel. The free breakfast was excellent. For a Hilton property, everything was good except the room was not equal with the rest of the property. Other rooms may be fine but ours was not. Not sure I would stay there again.
Cons:
10.0
Joan
Exceptional
young couple
09-06-2016
Pros: Room was very comfortable, including bed & pillows. Everything was very clean. Appreciated earbuds in Fitness room. Breakfast well stocked and carefully attended to.
Cons:
10.0
Jackie
Exceptional
review category group of friends
09-06-2016
Pros: The staff was extremely nice and helpful. The room was very clean and comfortable.
Cons:
7.1
Dianne
Good
young couple
08-30-2016
Pros: Room was comfortable, equipped with mini frig, which was a help.
Cons: The rugs in the hallways were stained, and had not been thoroughly vacuumed.
10.0
Catherine
Exceptional
family with older children
08-26-2016
Pros: The staff was professional and friendly. We especially liked Chuck and the lady that prepared breakfast. The beds were very comfortable and the cleaning staff did a great job. I liked the free wifi and breakfast as well! We are definitely coming back.
Cons:
9.2
Kimberley
Wonderful
family with older children
08-23-2016
Pros: Friendly Staff and convenient to shopping and activities for older children. Breakfast was very tasty. Also loved that they had warm cookies waiting for you at check-in.
Cons: The rooms were a little dusty.
9.6
Giulia
Exceptional
family with older children
08-20-2016
Pros: As expected.
Cons:
7.9
Karen
Good
family with older children
08-11-2016
Pros: Rooms were clean. Staff helpful and friendly.
Cons: No frills. Good basic place to stay. Adequate for our purposes this trip.
5.0
Anonymous
Fair
solo traveller
08-07-2016
Pros: Location
Cons: Barking dogs and pet smells. Increased rates because of the car show in town.
7.9
Jean
Good
review category group of friends
08-07-2016
Pros:
Cons: Road. Big trucks all the time, noisy.
10.0
Barbara
Exceptional
mature couple
08-01-2016
Pros: this Hampton Inn is one of the very best every thing at this hotel is very special.
Cons:
8.8
Linda
Excellent
mature couple
07-25-2016
Pros: Beds and pillows were comfortable. The room and bath were very clean.
Cons: The eggs were not tasty at all.
5.0
Janet
Fair
mature couple
07-24-2016
Pros: nice breakfast
Cons: You need to use a vacuum cleaner that extends to the walls. There was an inch of dust all around the perimeter of the room and in the corridors as well. Doesn't bode well for
those with allergies! The clerk at the desk at check in couldn't find the reservation for the
2nd room I reserved. Said when you book with Travago thru don't always give accurate information. Finally anther clerk found our reservation.
10.0
Christopher
Exceptional
mature couple
07-24-2016
Pros: Everything. Especially the continental breakfast. The two ladies who worked the breakfast were wonderful. Very friendly and professional.
The staff at the reception desk were wonderful as well. Very friendly and professional.
We have stayed at other Hampton Inns and had bad experiences with others staying there not the staff. Where the children were running up and down the halls and screaming in their rooms and slamming doors. We had to mention it the reservationist at the desk and they had to talk to the parents. Don't know why parents don't have more control of their children. However, that being said this was not an issue at your facility.
Cons: No complaints at all
9.6
Michael
Exceptional
review category group of friends
07-20-2016
Pros: Clean, comfortable, great breakfast, courteous staff, nice pool and hot tub. The only reason it didn't give it a 10 is because the rate is higher during a car show, but so is everyone else. This should also tell you something, a famous car guy and his whole family stays here and he comes to the car show every year. Great parking area too if you have a trailer.
Cons:
6.3
World
Pleasant
mature couple
07-17-2016
Pros: location Breakfast person was so pleasant and up beats.
Cons: dirty carpets and run down. noisy AC and fridge.
8.3
Sandi
Very Good
family with older children
07-14-2016
Pros: Staff was really friendly. Room was wonderful. Loved the fresh fruit at breakfast
Cons: Dirty carpet in the hallway on the third floor
9.6
Brea
Exceptional
family with young children
07-14-2016
Pros: Staff was exceptional - friendly and helpful. Facilities (breakfast room, pool) were very clean and well-maintained. Rooms/beds very comfy. Great home away from home for a few days.
Cons: Nothing
4.6
Susan
Disappointing
family with older children
07-12-2016
Pros: Very friendly kitchen staff
Cons: Cleanliness of hotel wasn't the best. Feels old and doesn't smell good.
9.6
Dale
Exceptional
mature couple
07-10-2016
Pros: The staff was extremely helpful from check in to checkout with directions and restaurants.
Cons:
9.2
Stephanie
Wonderful
family with older children
06-28-2016
Pros: We stayed on the first floor, there was a separate entrance at the end of the hall that was very convienent to take the dog in and out.
Also, several local restaurants deliver right to the hotel if you're looking for something different for dinner!
Cons: The hotel is right off the turnpike, but there aren't a lot of restaurants options close by, so the delivery was key!!
8.3
Christi
Very Good
solo traveller
06-21-2016
Pros: Breakfast
Cons: A bit noisy in the early morning
7.5
Lyn
Good
family with young children
06-19-2016
Pros: Very good breakfast. room layout was nice.
Cons: Only one tiny bar of soap for four people.
9.2
Brandon
Wonderful
solo traveller
06-06-2016
Pros: The breakfast was awesome and the updated facility was great.
Cons: Not in walking distance to bar areas. Office chair arm was broken.
10.0
Joan
Exceptional
family with older children
05-31-2016
Pros: my family and I enjoyed our stay at the Hampton Inn Carlisle also the staff was very helpful,the rooms were clean the bed was comfortable also.
Cons:
8.8
Ann
Excellent
mature couple
05-30-2016
Pros: Room was clean and comfortable. Away from pet friendly rooms. Breakfast was good and well staffed to ensure everyone was able to get foods they wanted. Fresh baked Cookies offered as evening snack in lobby area along with hot drinks.
Cons: Walls were thin and you could hear people in next room talking and laughing till 11pm. Booked through trivago for a double queen bed room. When we arrived we were told they were over booked and only had king bed available for $10 more. Also rates were up because of coming holiday weekend.
10.0
Leon
Exceptional
mature couple
05-23-2016
Pros: Wood & color scheme were inviting; plentiful breakfast with friendly-helpful attendant
Cons:
10.0
Randy
Exceptional
mature couple
05-21-2016
Pros: Overall entire staff very nice and helpful. rooms were nice, breakfast was very enjoyable
Cons:
7.1
Kathryn
Good
family with young children
05-12-2016
Pros: The stay was decent. Good breakfast. Location was great. Staff was helpful
Cons: We had very loud neighbors and they were inconsiderate. We tried to have the staff do something but it was futile.
9.6
Robert
Exceptional
solo traveller
04-29-2016
Pros: Friendly staff, excellent continental breakfast, quiet, good cost value
Cons: No downside
6.7
Robert
Pleasant
review category group of friends
04-24-2016
Pros:
Cons: I go up there 2 times a year for Carlisle swap meets. This hotel was a little pricey for the same facilities.
10.0
Joann
Exceptional
family with older children
04-24-2016
Pros: Love the beds and comforters! Breakfast was great and the lady who served it
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