As you walk through this hotel, be sure to take in the local photography in the hallways and guest rooms. Ground-floor rooms don't get much natural light, but the many lamps brighten the space nicely. The spacious guest rooms are attractively appointed with cherrywood tones, a flat-panel TV, comfortable bedding and granite vanities.
Smoke free premises. 295 units. 8 stories, interior corridors. Accessibility (Call).
Pros: The shower was phenomenal and the bed and bedding will make me come back frequently!
Cons:
9.0
Peter
Wonderful
Family with Teens
07-19-2016
Pros: Nice big lobby. Pool was nice. Work out room was solid. Staff was great. Room was solid.
Cons: The beds are only full sized beds. All hotels need to move up to at least queen beds in my humble opinion.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
07-15-2016
Pros: It was very clean - there were no screaming kids in the pool!!!
Cons: The air conditioner couldn't be regulated - was either too warm, or freezing cold!
9.6
Kathryn
Exceptional
family with older children
06-25-2016
Pros: The incredible breakfast you received! The value was great! The shower stall was awesome V.S. a tub; I loved that! Never stayed in a place with a shower stall. They always have tubs.
Cons: The mattress a little too soft.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
06-14-2016
Pros: The locations as great and close to some great resturanta
Cons:
10.0
Mary
Exceptional
Traveling as Couple
06-09-2016
Pros: staff was tremendous, great customer service & very welcoming
Cons: well, the coffee pot could have been bigger
3.3
Mary
Poor
mature couple
06-08-2016
Pros:
Cons: Original booking request was not same when we got there. Had a flooded carpet in room on first floor. Had to move to 5th floor day after arrival and pack and unpack again with my 91 year old mom. Not at all happy with the Marriott.
10.0
Paul
Exceptional
mature couple
05-31-2016
Pros: Loved the complimentary breakfast
Food had taste and was hot.
Quality brand coffee.
Cons:
7.0
Gary
Good
Family with Teens
05-25-2016
Pros: Location to the highway, food and beverage.
Cons: Service at the hostess station at the restaurant was slow. They billed our credit card for a "pre-paid" room. They did offer breakfast and drink coupons for our inconvenience.
9.0
Darnell
Wonderful
Family with Teens
05-24-2016
Pros: Rooms are comfortable, clean, quiet. Front desk, went beyond excellent customer service. Hotel Employee was exceptional. Traveling with 2 teenage daughters with many devices, hotel employee offered complementary wifi, snack basket, & fr
Cons: Rating for Cleanliness would have been higher if there wasn't a smell in the plumbing/ sink. But Staff did offer "something" for my inconvenience, but staff was so gracious, I declined their offer, They did attempt to get rid of the smell but it remained.
8.3
Andrew
Very Good
solo traveller
05-20-2016
Pros: The bed was excellent and I also loved the armchair and footstool. Decent working area as well and a good bathroom and walk-in shower. Lovely towels and flannels.
Cons: Menu could do with a little more imagination.
10.0
Verified Hotel Guest
Exceptional
04-12-2016
Pros: Location and cleanliness
Cons:
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-12-2016
Pros: service and food service
Cons: air was very dry in rooms, but most hotels have this at this time of year, very cold outside
9.0
Ross
Wonderful
Traveling as Couple
04-12-2016
Pros: Easy access from highway Close to restaurants and shopping
Cons: Had to pay for internet They did not explain they were going to charge my credit card $50.00, said they needed an imprint for incidentals. Saw this charge on my card and got upset and called to complain. Charge was reversed next day.
10.0
Jj
Exceptional
Traveling as Couple
04-09-2016
Pros: This is the real deal Marriott. Best customer service brand and amenities there are. That being said. You are not at a Fairfield. No free toothpaste or anything like that, so don't ecpect it and be angry. This is how true 4 star works....
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
04-05-2016
Pros: room was clean and we had no issues of any sort during check- in / check-out process.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
04-05-2016
Pros: Good
Cons: Nothing
1.0
Nicole
Very Poor
Solo Traveler
04-03-2016
Pros:
Cons: The manager was RUDE
10.0
Verified Hotel Guest
Exceptional
Business Traveler
03-31-2016
Pros: The food was excellent. The Gym was really nice as well.
Cons:
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
03-29-2016
Pros: We had a room right near the elevator and still very quiet. Staff was very pleasant.
Cons: Pool was nice and clean. Cool for us older folks but the kids didn't seem to mind. Wished there was a whirlpool. Pillows lumpy and uncomfortable. Very disappointed that there was not free internet in our room.
9.0
Verified Hotel Guest
Wonderful
Family with Teens
03-25-2016
Pros: Easy to get to(we were visiting in Gibsonia)safe, easy parking, hotel very clean in all areas, the tub drain was not clogged and when the ventilation system came on it was 99% silent!!!!! Staff for breakfast (we just had breakfast there) was wonderful.
Cons: The bathroom door, while very attractive, was not private enough for us. In our room 310, there was only 1 hook to hang towels or clothes. There were 3 of us and we would have gladly hung our towels to use again, but no towel bars.
10.0
Verified Hotel Guest
Exceptional
Business Traveler
03-23-2016
Pros: Spacious well lighted room
Cons: A little hard to find from the PA turnpike
10.0
Thomas
Exceptional
Traveling as Couple
03-16-2016
Pros: check in staff was most exuberant and went beyond expectations to select room and checked that we were qualified for concierge level birthday was noted and sent a generous gift basket
Cons: the bed was too soft and possibly over used
9.0
Tara
Wonderful
Traveling as Couple
03-15-2016
Pros: We've stayed here several times and every time it has been wonderful. The staff is so friendly and accommodating. The rooms are super-clean and the beds are comfy. When it comes to hotels, I'm largely a snob. Hotel meets and exceeds expectations!
Cons:
10.0
James
Exceptional
Business Traveler
03-01-2016
Pros: THIS IS AS NICE OF A HOTEL I HAVE EVER STAYED IN. BEAUTIFUL ROOMS. CLEAN AS CAN BE. STAFF IS REALLY NICE. GREAT MEETING ROOMS.
Cons: NO. THIS PLACE IS AWESOME.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
03-01-2016
Pros: The staff was wonderful, the room was spacious, quiet and clean, parking was easy. It was our anniversary and the front desk staff helped made it an extra special evening.
Cons: No
10.0
Verified Hotel Guest
Exceptional
02-17-2016
Pros: very great!good location and very clean, nice service
Cons: but you need pay WI-FI
6.0
Verified Hotel Guest
Pleasant
Solo Traveler
02-16-2016
Pros: Location is good
Cons: Staff was nosey and a bit unprofessional. They gave me a wrong room first that had someone in it already.
10.0
Elizabeth
Exceptional
Solo Traveler
02-08-2016
Pros: Super clean - awesome bar/restaurant as well as other amenities such as snack venues and gym. Would definitely stay again!
Cons:
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
01-20-2016
Pros: The lobby is grand and impressive. The room was large, well-appointed and comfortable. There were plugs and ports everywhere in the room, which was convenient. The bed was luxurious.
Cons: I was a little taken aback by the glass door to the bathroom, with a mirror directly across from it. I was staying with my grandsons and we were all uncomfortable with this arrangement. Also, the pool was not well heated but we enjoyed short swims.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
01-05-2016
Pros: Very clean, very quiet, friendly staff.
Cons: $75 pet fee was outrageously high. Breakfast buffet was ice cold.
6.3
Wendy
Pleasant
family with young children
01-04-2016
Pros: The room was clean and comfortable.
Cons: The front desk staff was extremely unhelpful.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
01-03-2016
Pros: Nicest friendliest staff I ever met. Room was fantastic.
Cons: Bar was a bit pricey but wouldn't stop me from staying here.
5.0
James
Fair
Traveling as Couple
12-28-2015
Pros: Not much considering who they thought they were!
Cons: They said we didn't get wifi based on the rate we were paying. There were two light bulbs out in the room. We could hear the people next to us. The restaurant service was slow. The maid didn't make the bed but took the $5 tip I left her.
8.0
Jake
Very Good
Senior Traveler
12-24-2015
Pros: the staff members were uniformly pleasant and helpful
Cons: Yes. It is simply GOUGING to charge your guests $7 a day for WiFi use. If McDonalds, grade C- motels, EVERYbody else can provide free WiFi to their customers, so should you. I resent this naked attempt at gouging and will keep it in mind in future.
10.0
Debbie
Exceptional
Traveling as Couple
12-02-2015
Pros: Front desk staff was the best - great place to stay !!
Cons:
7.0
Verified Hotel Guest
Good
Traveling as Couple
11-29-2015
Pros: Staff were nice and professional. The hotel was clean and well managed.
Cons: The bed was VERY soft, the hotel charges for internet (it's time to end that), the bathroom door is a sliding glass panel - this floods the room with light if someone uses it at night.
10.0
Verified Hotel Guest
Exceptional
11-29-2015
Pros: Wonderful staff and very clean, comfortable rooms.
Cons:
10.0
James
Exceptional
Traveling as Couple
11-04-2015
Pros: room nice and clean .room just updated would recommend .
Cons: one small problem food a little on the expensive side but excellent service
8.0
Tara
Very Good
Traveling as Couple
11-03-2015
Pros: Loved the room and stellar customer service. Wish our TV would've worked but it wasn't a big deal bc we were out most of the evening.
Cons:
10.0
Claire
Exceptional
10-28-2015
Pros: The staff was very helpful. I like that it was pet friendly with nice walking trails across the street.
Cons:
10.0
Donna
Exceptional
Senior Traveler
10-27-2015
Pros: Very upscale and clean
Cons: No
8.0
Ursula
Very Good
Traveling as Couple
10-26-2015
Pros:
Cons: The pet fee was excessive ($75.00)
9.0
Henry
Wonderful
Traveling as Couple
10-21-2015
Pros: Loved the location.....far enough from downtown Pittsburgh but close enough to Heinz Field.
Cons: the office chair is very uncomfortable have had the same problem in other hotels. I don't think they account for big & tall men.
1.0
Ravin
Very Poor
10-21-2015
Pros: I was sleeping at 945 am the maids weee banging on the door then walked in. Woke me up sound asleep and they say sorry thats not how a hotel should run very dissatisfied
Cons:
10.0
Dave
Exceptional
Business Traveler
10-19-2015
The room was beautiful and liked the bath robe provided. However, I forgot to use it.
Pros: The hotel was clean and well maintained.
Cons: Nothing.
9.6
Anonymous
Exceptional
young couple
10-19-2015
Pros: This location was very well kept. Our room was very comfortableand modern.
Cons: I was charged a $50 fee that was not mentioned to me before or duringcheck in. I was told it would be refunded after check out however I didnot appreciate that this fee was never mentioned to me at all, I had toask about it myself it was not even on my paper bill.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
10-16-2015
this hotel is about 12 years old and very well kept. everything is in working order and clean. staffs were very nice and responsive to your request promptly
Pros: everyone was nice and friendly and seemingly working hard. hotel was clean and restaurant workers were very genuinely nice. and there was the trail around westinghouse about 2 miles which was the best condition to run in the morning
Cons: not one
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
10-15-2015
Great location, great staff.
Pros: The staff was very accommodating and very helpful. The room was perfect and the bed was like sleeping on silky marshmallows.
Cons: I would like to see them provide free in-room Wi-Fi for their guests, and complimentary breakfast would be a great perk as well for a hotel of this caliber.
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