This hotel provides a good combination of amenities and a location close to shopping, restaurants and highways. Rooms are somewhat basic but comfortable and spacious.
78 units. 3 stories, interior corridors. Accessibility (Call).
Cons: Really horrible carpets, felt dirty which in turn made me feel the beds would be unclean
9.6
Road
Exceptional
review category group of friends
09-05-2016
Pros: Quiet and comfortable. Friendly staff. Good breakfast bar.
Cons: Pool could have been cleaner. Carpet could be cleaner.
6.3
Ronald
Pleasant
mature couple
07-29-2016
Pros: Woke with a back ache
Cons: Ran out of food at breakfast
6.7
Anonymous
Pleasant
family with older children
07-28-2016
Pros: The pool and hot tub were nice. Chris let me sister and I stay in a bit later after a long day of traveling.
Cons: The mattress was old, dipped in the middle and was lower at your head. Also the Internet didn't work at all. Connection would drop or wouldn't connect at all. No compensation for mattress discomfort or lack of internet.
5.4
Anonymous
Fair
family with older children
06-26-2016
Pros: Location
Cons: Not clean
6.7
Kathy
Pleasant
family with older children
06-09-2016
Pros: The staff were friendly and courteous.
Cons: Even though our room was non smoking the whole floor we were on smelled like cigarette smoke. It appeared they were trying to cover it up with their cleaning products.
7.5
Glenn
Good
mature couple
05-31-2016
Pros: Good breakfast. Comfortable bed.
Cons: 2 comfortable chairs.
9.2
Floyd
Wonderful
mature couple
05-02-2016
Pros: The staff was very helpful in helping us find our way around the area. We enjoyed our side trip to Nay Aug Park. Breakfast was excellent!
Cons: Smelled smoke around the elevator, but our room was smoke free near the end of the hall.
7.5
Anonymous
Good
mature couple
04-03-2016
Pros: Great desk clerk
Cons:
8.3
Farahf
Very Good
young couple
04-01-2016
Pros: comfortable bed
Cons: no view
7.5
Anonymous
Good
mature couple
03-19-2016
Pros: Cleanliness...decent breakfast.
Cons: We wanted to use the air conditioning ( onlow) but it didn't seem to blow out cool air.
7.9
Robert
Good
solo traveller
03-08-2016
Pros: Staff was very helpful and friendly
Cons:
7.9
Rachel
Good
family with older children
03-05-2016
Pros: the free self serve breakfast made this a very affordable stay:>)
Cons:
10.0
Daniel
Exceptional
mature couple
02-24-2016
Pros: The staff was very friendly and helpful. The breakfast was a delight. so much to choose from and all was warm and fresh. things were clean throughout the building. we enjoyed our stay immensely.The exercise room , the pool and hot tub really helped with our stay.it relieved our sore muscles.
Cons: i could not get my computer to work with the wi fi there
9.2
Kevin
Wonderful
family with young children
02-19-2016
Pros: The price is awesome and free breakfast is a huge plus for the money.
Cons: Only complaint I had was the hallway had a weird smell to it. The room was prefecture fine though, clean and no smell.
2.9
Vanesa
Poor
family with young children
02-14-2016
Pros:
Cons: We travel with 2 kids and is been the worse hotel ever!! Where to start...My 1 year old crawl for 1 min and his clothes were cover on dust and hair. The bathroom is so outdated and when we came from the swiming pool to our room no hot water to bath the kids for 1 hour!!!!So I had to put the kids in bed with the chemicals from the pool. The heat was on full when we came and there was cold air from outside coming throuh its mount frame at the same time!!We left the heat on low because on full was "so noise"and in the middle of the night the room was cold as ice.
10.0
Romelle
Exceptional
family with young children
02-09-2016
Pros: The staff was super friendly and it was a comfortable stay for my family and I.
Cons:
9.6
Nancy
Exceptional
solo traveller
02-02-2016
Pros: Bright clean walls, floors, woodwork, bedding, towels, everything. Free 24 hr hot coffe/tea, free breakfast, free wi-fi, morning paper. Spacious rooms, loved this place. Frig, microwave, coffee-maker, hair dryer, iron and board, safe. I loved this place!!
Cons: Only restaurant nearby was a McDonalds. Shop for food and snacks before you leave home. Several major chain restaurants a few miles away.
8.3
Andreas
Very Good
mature couple
12-16-2015
Pros: Good condition of complete facility, pretty good sized rooms, everything is very clean and employees are very friendly. Typical US breakfast... Machines for waffles & pancakes, bagles/toast/bread... As usual were can have included breakfast. Parking is free of charge.
Cons: Bad islolated rooms in fact of neighbours and sounds from outside...
6.7
Elorida
Pleasant
young couple
12-15-2015
Pros: I like the personal
Cons: I ask for ham or bacon .. Yes I so in Tv
10.0
Madeleine
Exceptional
mature couple
12-13-2015
Pros: Surprised by the appearance, the welcoming look and the smiling receptionist. The room was nice, big and comfortable. After looking on earth google, it seemed like there was only one good restaurant but with the recommandation of the receptionist that there are 2 restaurant nearby, we went to the LAODING DOCK GRILL, delicious and oversize plate, always a doggy bag or order one meal for 2.
We will return next year on our way back from Florida to Montreal
Cons: Nothing
10.0
Verified Hotel Guest
Exceptional
Family with Teens
11-11-2015
Pros: Clean room and nice staff
Cons:
8.8
Michele
Excellent
family with older children
10-09-2015
Pros: Breakfast was wonderful really enjoyed the variety , our room was great.
Cons: Garbage in our room was not taken out daily, and beds looked like they just tossed the comforter over and was done.
8.8
Maria
Excellent
family with older children
10-09-2015
Pros: pleasant staff. let us check in early for a late afternoon wedding.
Cons:
8.8
Sallie
Excellent
family with older children
10-08-2015
Pros: The price and it was close to waymart prison.
Cons: Noisey people in room beside my room, saw a baby roach the morning we was leaving.l heard noise that mice make and l assume it was a mice, l didn't see it
7.1
Marcia
Good
mature couple
09-30-2015
Pros: The staff was friendly. We were offered bottled water to go when we checked out.
The bed was comfortable. The room was clean.
Cons: When we walked in the hotel the lobby smelled like bleach. I assume that was from the pool.
The walls are paper thin and we could hear everything the people in the room next door were saying. They stayed up late therefore we didn't get a good night sleep
Got connected to the internet but couldn't get any web sites to open.
10.0
Margaret
Exceptional
mature couple
09-20-2015
Pros: Everything
Cons:
7.5
Patrick
Good
mature couple
09-15-2015
Pros: We liked the location.
Cons: we did not like the lights that went on when you got up at night to go to t he bathroom. A single night light in the bathroom that stays on all night would have sufficed.
7.9
Jennifer
Good
review category group of friends
09-13-2015
Pros: Room was clean, staff was helpful and friendly. I would definitely stay again in the future.
Cons:
7.5
Choo
Good
family with older children
09-10-2015
Pros: The bed and pillows were very comfortable. The rooms and hotel in general was very clean. The breakfast staff was friendly.
Cons: The check in employees weren't very friendly and rarely smiled. The air conditioner made a lot of noise and the water pressure was poor. The hot tub was not hot.
9.2
Lauren
Wonderful
mature couple
09-06-2015
Pros: Kim the front desk person was pleasant and very helpful. For some reason only one room was booked ? but there were two booked originally and she fixed it quickly. The breakfast staff and breakfast were amazing
Cons: The signage to the hotel was poor. We arrived in the evening and had great difficulty finding it as the sign is dark and not lit
7.5
Anonymous
Good
review category group of friends
08-19-2015
Pros: The staff friendliness
Cons: Breakfast being over by 9:30am on my he weekend
9.6
Traveler2015
Exceptional
family with older children
08-01-2015
Pros:
Cons: The pullout bed mattress
7.1
Anonymous
Good
solo traveller
07-28-2015
Pros:
Cons: They told me they only had a smoking room available, when I did not request a smoking room. They said that happens with third party bookings. Had to get a king room instead of a double.
8.3
Anonymous
Very Good
mature couple
06-15-2015
Pros: Welcoming staff and good location for our needs.
Cons: Air-conditioning is a bit noisy and the unit is old.
9.6
James
Exceptional
mature couple
05-05-2015
Pros:
Cons: Overbooked
10.0
Ronald
Exceptional
solo traveller
04-15-2015
Pros: This accommodation was much nicer than expected; was pleasantly surprised to have a refrigerator and microwave...and a great staff who really care.
Cons: Nothing...everything was in good order.
7.9
Anonymous
Good
mature couple
03-15-2015
Pros: It was clean and comfortable.
Cons: Hotel was a bit shabby.
8.3
Anonymous
Very Good
mature couple
03-06-2015
Pros: Very comfortable and good breakfast
Cons: Lack of a large sign to indicate clearly the way to the hotel (even my GPS got confused)
7.1
Anonymous
Good
family with older children
02-17-2015
Pros: Breakfast was good
Cons: Wifi did not work
8.3
Richard
Very Good
mature couple
01-21-2015
Pros: The rooms were well appointed and clean with good closet space. The motion sensor entrance light was a nice feature when entering with luggage or for the first time (no hunting for a switch). The breakfast was more than expected and replenished frequently.
Cons: For a King bed the pillows were too small and too soft.
4.6
David
Disappointing
family with older children
11-28-2014
Pros:
Cons: The entire experience was negatively affected by their not having a non-smoking room for us as specifically requested. We needed to settle for a king bed rather than two queens in order to have a smoking room. VERY, VERY bad experience....inexcusable.
7.9
Donnah
Good
solo traveller
11-11-2014
Pros: Great staff, very clean, comfortable
Cons: Walls are very thin...very loud neighbors kept waking me up till 3 in the morning with TV and video games
4.2
Christina
Disappointing
review category group of friends
11-07-2014
Pros: I booked this hotel because I liked the price and had signed up for theSteamtown Marathon that weekend. The facilities were fairly clean andorganized for the price we paid, especially for a pet friendly hotel.
Cons: However, when we checked in we were told that our rate had been raisedfrom $80 per night to $139 per night! When I asked why, I was told itwas an event weekend. I asked l why I wasn't notified when I hadbooked. Then the woman said that perhaps the fee was because we werestaying with a dog. Not buying it but unsure who else to ask, I madesure our room was a non-smoking room. She said yes, and made us sign acontract stating that if we smoked we would be charged $200. When wewent upstairs, the room had 3 ashtrays and smelled of smoke. But onSunday when my husband asked another woman, we were returned to ouroriginal rate. Not a fan of the overall service experience, but the endresult was in our favor.
9.2
Kathleen
Wonderful
solo traveller
11-03-2014
Pros: Bed was very comfortable. Room was clean and liked having microwave and frig. It was a little difficult to find the hotel so location isn't the greatest.
Cons: Too many carbs on the breakfast buffet not enough protein.
6.3
Dean
Pleasant
solo traveller
10-28-2014
Pros:
Cons: Walls are thin. Could hear snoring from next room. Hallways smell of stale cigarette smoke.
7.5
Seth
Good
solo traveller
10-14-2014
Pros: Location is convenient to downtown Scranton, quick access by major road, and close to the little Italian neighborhood in Dunmore
Cons: Climate control unit's fan went bonkers in my room about 2 a.m. I had to turn it off because it made so much noise. It was already too loud and grating before that. (And I say that as someone who likes the white noise of a fan for sleeping.)
9.6
Wheatties
Exceptional
mature couple
10-07-2014
Pros:
Cons: Needs a better sign to make finding the hotel easier
7.1
Frank
Good
mature couple
09-26-2014
Pros: Quiet and comfortable.
Cons: Location wasn't particularly attractive and not easy to locate.
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