family with young children
Pros: Our room was very large, the perfect size for a small gift giving party for my son's birthday. The pool and spa were great.
Cons: We booked 3 rooms and requested that 2 be adjoining and all 3 be as close as possible because we had 3 young children, all staying in different rooms. 2 were side by side (they don't have "adjoining") which was fine, but the 3rd was in a different building and different floor. That we could excuse, even if it was inconvenient. The rest, we could not, and there was a LOT we didn't like. The room was dirty when we arrived. Used soap and towels in the bathroom, sheets had clearly not been changed, and there was leftover food in the refrigerator. The previous occupant's keycard holder with marked out room numbers led us to believe he/she had switched rooms and then switched back, but housekeeping went on break before getting the room ready for us. One of our towels had what was clearly a poop stain, dust was caked in several areas of the room (tv, window, etc). Thankfully, the manager saw to it that the room was properly cleaned while we went out to dinner. Unfortunately, we later realized that the room was also in disrepair. Broken stopper in the tub (i'm pretty handy so I was able to temporarily fix), shower curtain rod was falling down so the curtain would not stay closed ( I had to use a hand towel to keep it closed), the sink wouldn't drain (we kept the flow of water low so that it wouldn't fill up, and I later found out my parents had the same issue), the bathroom door took the force of an adult to open and close (not good with a child, and my parents had this issue too. They found out after my nephew trapped himself inside), the fireplace didn't work, several outlets didn't work (resulting in uncharged phones and a light that didn't work), housekeeping did not have clean washcloths on Saturday morning and the ones we got that night from the front desk were old and discolored. I returned them and they gave me some that were only slightly better.