Families will love these large guest units that include a recessed seating area and pull-out sofa. Start things right with the complimentary coffee that's offered in the lobby 24 hours a day.
Smoke free premises. 80 units. 3 stories, interior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, area transportation-Hershey Medical Center, train station & local businesses.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 33 guests
Showing reviews 1 - 5 of 35
10.0
Lynn
Exceptional
solo traveller
09-26-2016
Pros: Very clean and safe rooms were very spacious with cathedral ceilings. The pool was clean and very relaxing.
Cons: Nothing not to like
10.0
Aneuhart
Exceptional
family with young children
09-14-2016
Pros: Breakfast was tasty, the bed was comfortable.
Cons: Odd locations for power outlets made it difficult to charge our devices. No USB charging outlets.
7.9
Barbara
Good
family with young children
09-04-2016
Pros: The location was perfect
Cons: The room was small.There were rust stains in the tub.Needs a bar and grill.
5.0
Anonymous
Fair
family with young children
08-25-2016
Pros: Front desk was able to accommodate my early arrival.
Cons: The walls were very thin; we heard water running and footsteps all the time. The beds were worn-down and very creaky. Given no other better options around, I decided to try out Springhill Suites for the first time.
10.0
Bethann
Exceptional
mature couple
08-22-2016
Pros: The bed was very very comfortable and the room was so quiet
Cons:
7.9
Kristie
Good
family with young children
08-20-2016
Pros: We love spring hill suites! The staff is wonderful and attentive. Breakfast is great!
Cons: Our room wasn't ready and the bathroom wasn't as clean as it could have been. Our beds weren't made when we returned to our room.
9.2
Desiree
Wonderful
family with young children
08-12-2016
Pros: I loved the pristine white linens and bedding, comfortable bed ( sofa bed too) and pillows and the size of the room which comfortably accommodated 2 adults and 5 children (12 and under). Super professional and exceptional front desk staff and all around great customer service. Loved that delicious hot coffee was available in the lobby 24 hours. Fruit, hot oatmeal, mini muffins and a variety of sweet pastries were served in the mornings as well as hot breakfast items. The fresh do it yourself waffle area was awesome.
Cons: The breakfast was ok but not enough variety in bread and meat selections. Eggs and Canadian bacon or turkey sausage patties were served alternate days, no potatoes.
5.0
Jennifer
Fair
review category group of friends
08-11-2016
Pros: I got charged twice instead of once so I'm really annoyed
Cons: I hated that I got charged twice and now have to call and fix this issue. I didn't like how the bathroom tub looked dirty and the rooms smell old and musty
10.0
Faisal
Exceptional
family with older children
07-31-2016
Pros: Room spice
Hospitality from staff
Cons: Non
10.0
Christos
Exceptional
family with young children
07-27-2016
Pros: check in was fast and friendly....helped us pick a restaurant in town
would stay again
Cons: everything was perfect......
5.8
Kevin
Okay
mature couple
07-21-2016
Pros:
Cons: My room was not ready till 11:00 at night, so I had to drive around waiting just to sleep. Then I was charged a full rate for only staying a short time.
8.8
Carole
Excellent
review category group of friends
07-21-2016
Pros:
Cons: could have used a sink in the room with the tub so the door could be closed
8.8
Debra
Excellent
family with young children
07-07-2016
Pros: Todd at the front desk was amazing. He helped and was so friendly. He gave us amazing suggestions to LOCAL restaurants. The first one was Chocolate Grill, it has a Greek flare and the chicken special was amazing. The next night, Todd said I haven't eaten there but I heard it was great the restaurant was called Smoke it was outstanding!!
The indoor pool was great, for the kids at night to unwind from the parks all day, It was loaded with other kids.
It was so close to the park too!
Cons:
10.0
Elizabeth
Exceptional
family with older children
07-06-2016
Pros: Clean room. Quiet. Outstanding location.Friendly,courteous staff. Tea service in room.
Cons: Elevator out of order on checkout.No offer from staff to help with luggage.
10.0
Eduardo
Exceptional
solo traveller
06-27-2016
Pros: The room was very large and seemed like a home away from home. Breakfast was excellent and the pool was a nice addition. Awesome!
Cons: Nothing to complain about.
9.6
Katherine
Exceptional
family with young children
06-26-2016
Pros: The staff are so friendly and breakfast is pretty good.
Cons:
7.1
Denise
Good
mature couple
06-14-2016
Pros: neither, but ok
Cons: it was a hotel , not a Resort for the the money we paid.
10.0
Faith
Exceptional
family with young children
04-20-2016
Pros: Best sleep our family ever had! A great weekend trip! We will definitely be back!
Cons:
10.0
Vicki
Exceptional
solo traveller
04-05-2016
Pros: The bed was very comfortable and there were plenty of pillows. Staff was friendly and attentive. The location was great - close to my conference location and also to local sights.
Cons:
5.8
Hans-peter
Okay
review category group of friends
03-26-2016
Pros:
Cons: Very simple breakfast, poor design
9.2
Kara
Wonderful
mature couple
03-07-2016
Pros: The suite was nicely kept and very luxurious.
Cons: Price for one night could be less.
10.0
Linda
Exceptional
mature couple
03-06-2016
Pros: Room was great, plenty of room and clean! Great nights sleep on comfy bed.
Cons: Breakfast was just ok.
10.0
Jan
Exceptional
mature couple
03-02-2016
Pros: The front desk was exceptional.
Cons: The hot tub heater did not work.
2.5
Jennette
Poor
mature couple
02-26-2016
Pros: Never stayed and got charged 450.00 that made my account negative
Cons: need my money back
10.0
Verified Hotel Guest
Exceptional
Group Traveler
01-29-2016
Pros: accommodating, clean beds & bathroom
Cons:
9.2
Carlene
Wonderful
mature couple
01-05-2016
Pros: Very clean and friendly atmosphere.
Cons:
10.0
Emely
Exceptional
family with young children
01-03-2016
Pros: Excellent
Cons:
8.3
Meghan
Very Good
family with young children
12-31-2015
Pros: Good free hot breakfast, Indoor Pool, Close proximity to Hershey Park
Cons:
7.5
Michele
Good
mature couple
10-03-2015
Pros: Spacious suite area
Cons: Thought it was overpriced.
10.0
Amy
Exceptional
mature couple
09-04-2015
Pros: Front desk staff very helpful and friendly!!!
Love!!!! the ceiling fan.
Cons:
6.7
John
Pleasant
review category group of friends
03-30-2015
Pros:
Cons: the mattress was literally hard as a rock, very uncomfortable, maid service was messy ie the one day our beds were made however the sheets, comforter still looked like someone just threw it back on the bed.
9.6
Mayor
Exceptional
mature couple
01-22-2015
Pros: Staff was freindly and kind..easily approachable and overall knowledegable with the area...accomdations like the breakfast was good and convenient
Cons: One of the ladies at the front desk was not too helpful about getting to the state capital...wasn't able to respond to some basic questions such as the address...although she did provide us with a printout directions. However, she couldn't respond to some follow up basic questions which we found odd as being a location where many travelers will want to get to...
Other than that, staff was very helpful and knowledgeable...
9.6
Pamela
Exceptional
mature couple
12-23-2014
Pros: Staff very pleasant and breakfast was great.
Cons: There was no hair dryer
10.0
Todd
Exceptional
family with young children
12-16-2014
Pros: Location and the courtesy of the staff.suites were huge,beds were comfy.
Cons:
10.0
Maxine
Exceptional
solo traveller
11-16-2014
Pros: Room very pleasant and comfortable...ventilation was quiet and efficient. Breakfast was good and plentiful. Very clean and staff very pleasant.
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