The hotel is located just minutes from downtown and offers comfortable guest rooms including large bathrooms with a separate vanity with seating.
Smoke free premises. 73 units. 3 stories, interior corridors. Accessibility (Call).
check-in 4 pm, cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 7 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
It was a little tricky to find. The staff was very nice and helpful.
Pros: Great breakfast!
Cons: One of the hand towels still had eye make-up on it from a previous guest. But the cleanliness was otherwise excellent.
8.0
Anonymous
Very Good
08-11-2017
Pros: Large, clean rooms. Very helpful staff.
Cons: Poor lighting in bathroom.
8.0
Anonymous
Very Good
08-11-2017
Pros: Friendly staff; complimentary dinner on Monday
Cons: Ran out of complimentary cookies
3.0
Anonymous
Poor
08-11-2017
Pros: Nothing
Cons: No restaurant, no bar. Nothing that you could even walk to.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Spacious room included a kitchenette. Our bathroom had a bathtub, not just a shower, helpful for traveling with small children. Breakfast was until 9, but my wife went downstairs to get coffee around 9:45 and someone still offered to make eggs for her.
Cons: The hotel is sandwiched between two highways, which added some occasional noise but it wasn't so bad. Getting into the parking lot from the opposite side of the road required going a couple of blocks past it and turning around.
7.0
Anonymous
Good
08-11-2017
Pros: Staff are so nice and friendly
Cons:
2.0
Anonymous
Poor
08-11-2017
Pros: The kitchen staff were friendly and cheerful.
Cons: For a Wyndham hotel, it was such a disappointment. It feels like a 1-star hotel. The front desk person was rude and grumpy, although he warmed up towatds the end but the aggravation has been done.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Quick access to hwy, allows pets and has a nice pet area, great breakfast.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Bed was very comfortable.
Cons: The elevator ....it made noises and stopped, but doors wouldn't open....had to press button to get it to open.
7.0
Anonymous
Good
08-11-2017
Pros: The staff was very friendly and accommodating. This included everyone from the front desk to the housekeeping to those who worked in the dining area.
Cons: The hotel is somewhat dated and located next to a very busy highway with considerable road noise. It is not located in an area conducive to other attractions.
8.0
Anonymous
Very Good
08-11-2017
Pros: The lady who served Breakfast. Very cheery.
Cons: The hotel is between two major highways so the traffic especially the trucks are very annoying.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was outstanding! Room was spacious and extremely clean. Location was perfect for our soccer tournament weekend!
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: The staff was friendly. And the free breakfast was real good. Got food as well as standard cereal etc.
Cons: I was unable to take a hot shower until later in the morning. There was a larger group that left earlier and they must have used all the hot water. After breakfast I had a 90% hot shower.
5.0
Anonymous
Fair
08-11-2017
Pros: Breakfast was good Location is okay.
Cons: $100 hold room is small staff could be friendlier
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was clean.
Cons: No.
5.0
Anonymous
Fair
08-11-2017
Pros: Free cookies at the front desk and free breakfast. Room was decent and clean. No frills but not bad either. Good for our one-night stay.
Cons: There was only one person working the whole hotel apparently. We called the front desk to ask for pillows, but we had to get them from the first floor ourselves because no one was available to bring them up. Seemed a little odd. Location right next to hwy
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location to Dutch wonderland & local eateries. Easy to check in
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: room had a lot of amenities (hair dryer, refrigerator, microwave, iron, coffee maker free breakfast)
Cons: to close to the express way (noise)
9.4
Verified AAA Guest
Wonderful
10-11-2016
Good size room. Comfortable bed.Our second stay here and would stay here again.
Pros: Nice breakfast and breakfast room.
Cons: Driveway easy to miss.
3.8
Anonymous
Poor
04-15-2017
Poor
Pros:
Cons:
2.5
Anonymous
Poor
04-14-2017
Very poor
Pros:
Cons:
9.2
Anonymous
Wonderful
04-11-2017
Superb
Pros:
Cons:
10.0
Anonymous
Exceptional
03-13-2017
Exceptional
Pros:
Cons:
2.9
Anonymous
Poor
03-06-2017
Very poor
Pros:
Cons:
8.3
Anonymous
Very Good
02-24-2017
Very good
Pros:
Cons:
9.6
Anonymous
Exceptional
01-30-2017
Exceptional
Pros:
Cons:
4.2
Anonymous
Disappointing
01-28-2017
Disappointing
Pros:
Cons:
7.9
Anonymous
Good
01-24-2017
Great value!
Pros:
Cons:
6.7
Anonymous
Pleasant
01-23-2017
Pleasant
Pros:
Cons:
9.2
Anonymous
Wonderful
01-15-2017
Superb
Pros:
Cons:
10.0
Anonymous
Exceptional
12-28-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
12-21-2016
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
10-04-2016
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
08-01-2017
Great place
Pros: Sue at the front desk was amazing.
Cons:
8.3
Anonymous
Very Good
07-30-2017
It was a good location...
Pros: Breakfast was very good, as were the workers
Cons: I didn't like not being able to use the travel coupons. Why publish them if I can't use them. I never have a problem at home. Also, I was floored by the price for the second night. I expected the cost to be about $ 85 for both nights.
7.1
Anonymous
Good
07-14-2017
Good
Pros: Wonderful breakfast available. Eggs--scrambled & hard boiled, potatoes, sausage, oatmeal, dry cereals, etc. Beds were very comfortable. Room was located across from breakfast area which was a plus since husband has difficulty walking. Our only complaint was the lighting in our room. Very poor. The bathroom could use some updating-----small sink, small wooden stand beside it to place toiletries and of course the lighting in bathroom was poor.
Cons: As explained above, the lighting in our room was poor. The bathroom also was poorly lite.
Also, it was difficult finding Hawthorne Suites! It took two times around to make it into the entrance. Need larger signage!!
10.0
Anonymous
Exceptional
07-14-2017
Exceptional
Pros: Very good free breakfast which was included with the room.Comfortable clean room with a refrigerator.
Cons: Hotel had no record of my reservation.Two front desk staff were puzzled even after I presented proof of confirmation.To give them credit,they suggested I go out and do some things while they work on it.[I also arrived quite early for check-in].When I returned,staff member said the problem had been a break-down in communication between Booking.com and the hotel.Problem was resolved.Very nice hotel near many of the features of Amish country,eg Buggy Rides,PA.Dutch Cooking,and simply looking at the rolling hills and farms.
10.0
Anonymous
Exceptional
07-14-2017
Exceptional
Pros: breakfast was awesome!
Cons:
8.8
Anonymous
Excellent
07-11-2017
Fabulous
Pros: King suite was great - good layout, nice bath and kitchenette and clean. Breakfast was good.
Cons: Mattress was way too hard. Sleep cycles were short. Stress points were frequent. Wife slept on sofa.
9.2
Anonymous
Wonderful
07-11-2017
Nice stay
Pros: Nice and clean
Cons: Fake eggs
10.0
Anonymous
Exceptional
07-07-2017
Exceptional
Pros: Very nice for the price
Cons:
7.5
Anonymous
Good
07-03-2017
Good
Pros:
Cons: Our room was on the 1st floor, NO doubt, due to my choosing by accident, a handicapped room, the noise from the traffic was awful, we had a terrible time sleeping, but we finally did get some sleep, My husband was thinking of checking out and finding another hotel room.
7.5
Anonymous
Good
07-31-2017
Good
Pros:
Cons:
6.3
Anonymous
Pleasant
06-26-2017
Pleasant
Pros:
Cons:
9.6
Anonymous
Exceptional
04-10-2017
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
10-13-2016
Exceptional
Pros:
Cons:
8.3
Anonymous
Very Good
08-18-2017
Ok. Would not be my...
Pros: Parking
Cons: Prefer not to answer
8.3
Anonymous
Very Good
08-14-2017
Very good
Pros: Very nice place in the middle of Lancaster busyness. Room size was large & breakfast offered had quite a variety. Staff very pleasant.
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