Heritage Hotel Lancaster

AAA Inspector Rating
8.7
Very Good
197 Guest Ratings
500 Centerville Rd
Lancaster, PA 17601- Map It
Photos
X
AAA Inspector Notes
Guest rooms, completely renovated in 2014, offer beautiful dark furnishings with granite tops, large open closets and comfortable beds. The on-site restaurant offers a unique dining experience with a two-story outdoor area that resembles an upscale tree house. Smoke free premises. 165 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
5 mi w on US 30 (Lincoln Hwy) exit Centerville Rd, just nw. Located in a commercial area next to dinner theater. 500 Centerville Rd 17601.
Pool
outdoor.
Dining & Entertainment
restaurant, full bar.
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet. Some: high-speed Internet.
Sports & Recreation
exercise room.
Guest Services
room service.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 197 guests
Showing reviews 1 - 5 of 50
8.3
Ted
Very Good
mature couple
09-16-2016
Pros: The room was a good size and the king sized bed was comfortable and was updated nicely.
Cons: The bathroom was a littel small.
7.9
Stephanie
Good
family with young children
09-15-2016
Pros:
Cons: No early check in available so we had to sit and wait
2.9
Anonymous
Poor
family with young children
09-08-2016
Pros: Nothing
Cons: The receptionist at our arrival was pretty rude. Poor facilities. They charged my room more than it was on the booking.com agreement...they actually fixed the problem but it wasn't supposed to happen in the first place. Out of my room the housekeepers were chatting with a loud voice until 10 pm. Horrible breakfast and horrible attitude of one of the waitresses. The pancakes were acid and I got a discount for that but even the rest of the food was pretty stale and bad looking. The hotel is in the middle of nowhere.
10.0
Johnden
Exceptional
mature couple
09-07-2016
Pros: great staff! clean rooms!
Cons:
5.8
Ralph
Okay
mature couple
09-07-2016
Pros: The hotel was ideally situated next to the Dutch Apple Dinner Theater.
Cons: The bathroom was so small it seemed like an afterthought. The bed sheets were uncomfortable. The room temperature was difficult to adjust for comfort. The restaurant served a breakfast buffet that was barely edible. The server mixed up checks for 2 tables. The WiFi provided only partial service.
Showing reviews 1 - 5 of 50