An upscale country-inn ambience characterizes this property, which features an outstanding, upscale restaurant and full-service spa. Each room is individually decorated with elegant furnishings.
Smoke free premises. 62 units, some two bedrooms and kitchens. 1-3 stories (no elevator), interior/exterior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, room service, area transportation-within 10 mi.
Terms
cancellation fee imposed, resort fee.
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 106 guests
Showing reviews 1 - 5 of 50
2.5
Anonymous
Poor
family with young children
09-09-2016
Pros:
Cons: The first impression, they are professional and friendly, but you will notice it’s fake soon.
It took 30 minutes to pay for the dinner, could have been more than that, I walked to the bar and asked the bartender to ring our bill to get out.
The bathroom doesn’t have a door… really? I wish I could have known when I booked, so that I would book other hotel.
I booked 2 queen room, but ended 1 king for both nights; the front desk staff told me that they don't guarantee the room type through booking.com.
Several ants were around the kitchen area (first night), previous guest’s trash was in the bathroom basket (second night), the refrigerator had a strong garlic smell (second night)
How could we be comfort with these situation?
4 star hotel, seriously??? No value for what we paid.
No peaceful view, nothing made us relaxed with its location.
10.0
William
Exceptional
review category group of friends
08-30-2016
Pros: I asked for an early checkin but room was not yet available. Staff was more than accommodating by setting us up in the spa and billiard room till the room was ready.
Cons:
9.2
Patricia
Wonderful
review category group of friends
08-27-2016
Pros: The size of the Inn was perfect.
Landscaping was amazing.
Cons: Time to get new beds.
Update/upgrade the furnishings in the rooms.
10.0
Joseph
Exceptional
mature couple
08-24-2016
Pros: Very unique and beautiful both in the room and setting outside
Cons: Nothing
10.0
Melanie
Exceptional
mature couple
08-15-2016
Pros:
Cons: Breakfast was OK, not great.
9.2
Cissy
Wonderful
mature couple
08-14-2016
Pros: loved everything almost. Location, Staff, comfort, and cleanliness.
Cons: The bedroom furniture did not fit properly. The table between the beds could not be used as a night table for either bed. It was too high and too far away and the TV was crowded in the bedroom. If you opened the armoire door, it hit the foot of the bed on the left, and that person could not see the TV. You can see the issue in the bedroom in the photo I posted. The grounds are lovely.
10.0
Mary
Exceptional
review category group of friends
08-12-2016
Pros: We liked how warm and inviting we felt. Breakfast was a bonus and wifi was an added treat. Will defiantly recommend the inn to all our friends and family.
Cons:
10.0
Romeo
Exceptional
mature couple
08-11-2016
Pros: Front staff was great. Norman was very helpful
Cons:
3.8
Anonymous
Poor
family with young children
08-10-2016
Pros: We liked it the first time we stayed at this resort back in 2015. We wanted to check into the same resort this year but the experience was just miserable!
Cons: We booked three days in the parlour suite, but after the first day the management downgraded us to a single room without notifying us. They expected us to vacate the room at checkout time and move to the single room. We found out later that they wanted to give our room to a wedding party who had booked all of the suites before we arrived and weeks after we had already booked. Had we not made a big stink about it in front of other guests we would have lost the room. The manager and the front desk lady lied to us numerous times and blamed the computer for bookings getting "moved around". We also noticed that we being Indians, we looked like easy targets to intimidate into giving up the suite to an all white wedding party. And, because we complained they delayed housekeeping for our room. They are petty and vindictive people. We never received an apology for the shabby treatment.
10.0
Anonymous
Exceptional
review category group of friends
08-09-2016
Pros: The room was large, beautiful, comfortable, and clean. The staff was very friendly and responsive. We had some trouble with the AC. The repairman was already onsite when we reported the problem. He fixed the AC, but it took a long time for the room to cool down because of the outside temperature. Without our asking, the staff gave us a generous discount on our room for the night and a free night stay to use in the future. This was above and beyond our expectations.
Cons:
9.2
Sean
Wonderful
mature couple
08-06-2016
Pros: Nostalgic setting made us feel as if time stood still. Great place to relax!
Cons: N/A
9.6
Kurt
Exceptional
mature couple
08-04-2016
Pros: Room was big and Bathroom utilities worked great;plenty of towels in the room.
Breakfast was great.
Cons: Stayed over on a Night when there was a wedding reception in the main building.
The DJ sounded like he was in our room.
Floor and Windows were vibrating from volume downstairs.
Thank God; they cut the music at 11pm; but there were still loud voices (drunk people) downstairs until well after 1am.
DO NOT STAY IN MAIN BUILDING IF THEY HAVE WEDDING RECEPTION THAT NIGHT!
Unless you plan on crashing the wedding reception.
10.0
Ruth
Exceptional
mature couple
07-31-2016
Pros: We were upgraded to the king jacuzzi room, at no additional charge.
It was spectacular.
The staff could not have been more accomadating.
The breakfast was delicious. There was even a vegetarian & gluten free dish.
Cons:
9.2
Lisa
Wonderful
mature couple
07-27-2016
Pros: The rooms, the food, the pool, the staff.
Cons: The price. :(
10.0
Hernando
Exceptional
family with young children
07-27-2016
Pros: We love the cleanliness and the ambiance of this hotel. They really take great care of their guests. The staff is very kind and professional. We had a very comfortable stay for our second time visit to the Inn At Leola Village and will definitely be returning!
Cons: What is there not to like about this place really?
9.2
Kathleen
Wonderful
mature couple
07-25-2016
Pros: Very clean, housekeeping excellent, restaurant was excellent,breakfast included was a bonus. Bed very comfortable, lush bedding, great pillows.
Cons: Our room was on the lower level, somewhat dark, half door to bathroom offered little privacy. If I stay again will request a room on upper level. We were under the spa and with wooden floors a bit noisy..
9.2
Sarah
Wonderful
mature couple
07-24-2016
Pros:
Cons: The extra fees that were applied
9.6
Kim
Exceptional
mature couple
07-20-2016
Pros: The room and property was beautiful! The gentleman that checked us in that was from originally from Missississpi was OUTSTANDING!!!! You can tell what a professional individual he is as well as fully of information pertaining to property and area. He is truly an asset to your hotel. We say give him a raise
Cons: In room 603 our Ceiling fan didn't work and step comes out too close to foot of bed. Almost broke foot from tripping over it. Dangerous. Headboards are lose and flop when you sit on bed.
10.0
Dave
Exceptional
mature couple
07-13-2016
Pros: The decor of the suite was stunning. The grounds were well kept and close to everything. The staff was amazing. Norm in particular was exceptional at helping fulfill our needs.
Cons: We wanted to dine in TE (On property) but they only serve 6 tables a night. While that makes for a wonderful dinning experience for the lucky 6,it is a little tough for others to experience. Plan ahead and make a reservation for best chance.
10.0
Jo
Exceptional
solo traveller
07-12-2016
Pros: Room was lovely.
Cons: Dinner in restaurant was not good. Salad dressing wasn't edible.
9.6
Anne
Exceptional
mature couple
07-10-2016
Pros: Beautiful, comfy room.
Cons: Breakfast could have varied a little day to day.
7.9
Judith
Good
review category group of friends
07-07-2016
Pros: Staff were very friendly and helpful. The facility is beautifully done.
Cons: Uneven service. We had two rooms, and one received a nightly turn-down service with cookies and whoopee pies, and the other room was not turned down and received no special attention.
8.3
Matthew
Very Good
mature couple
07-03-2016
Pros: Location was great. Beautiful pool and room.
Cons: Room was a bit musty. Smelled like the wood from antiques. Not overwhelmingly bad just noticeable.
9.6
Karen
Exceptional
mature couple
07-02-2016
Pros: The bed was very comfortable. They had my absolute favorite toiletries by Torocco.
The room was very clean and set up to feel like a small apartment with a separate living room. That was a nice feature since one of us likes to stay up later.
My massage was perfect! I highly recommend Bob. And the coconut water after the massage was a nice touch.
Cons: The pool water looked cloudy. People were smoking outside the building on the covered porch and left cigarette butts.
8.8
Anonymous
Excellent
review category group of friends
06-29-2016
Pros: Beautiful village. Wonderful staff
Cons: Our room was right over the kitchen and it was the noisiest nught. I would definitely go back but ask for a different room
10.0
Jim
Exceptional
mature couple
06-29-2016
Pros: Breakfast was excellent, facilities in good condition, staff helpful and friendly. Would appreciate learning more about cost of various accommodations available.
Cons: No suggestions.
6.3
Anonymous
Pleasant
family with older children
06-26-2016
Pros: Loved the breakfast. Loved the feel of old world environment. The gardens were beautiful.
Cons: The air conditioner didn't work in our room. We had no internet service. The mattresses were very uncomfortable.
10.0
Edward
Exceptional
family with older children
06-24-2016
Pros: It's difficult to point one or two things out as the level of professionalism demonstrated at this property goes well beyond any th ING my wife and I had experienced in the past... This Truly is a Fantasy Island Type Experience that pampers in ways we've only heard about, but never experienced before .... my Hat goes off in salute to the great folks at the INN... !!!! Ed ... .;-)
Cons: Nothing at all ... letLIKE IT ALL !!!!
10.0
Linda
Exceptional
review category group of friends
06-16-2016
Pros: Beautiful place to stay. Felt so peaceful.
Cons:
9.2
Debra
Wonderful
review category group of friends
06-12-2016
Pros: Very large suite. Elegant high end furnishings. Refrigerator. Wet bar.
Cons:
10.0
Ben
Exceptional
mature couple
06-12-2016
Pros: Great staff
Cons: Nothing
10.0
Still
Exceptional
mature couple
06-05-2016
Pros: Every thing about this hotel was awesome. We loved the warm welcome, accommodations, the spa, food, everything!
Cons: That we didn't book two nights.
5.0
Yosuke
Fair
family with young children
06-01-2016
Pros: The rooms were very pretty. The breakfast was very good, and the staff, especially those at the restaurant, were nice.
Cons: The room was changed from a two-bed, for which I had reserved, to a single-bed without prior notification. The staff to whom I pointed this out was honest enough to admit this fact and he kindly reimbursed me the difference in the price but that is not how I expect a four star hotel to run its business. The AC was very unstable going back and forth between warm and cold. One of the bed lamps did not have a bulb. The door had an issue with auto-locking but it took more than 30 minutes for the maintenance team to fix it after calling the front desk twice. I am not sure if the management did not bother to be more professional because I come from Asia, but they surely disappointed me.
7.1
Philip
Good
mature couple
05-14-2016
Pros: Very nice place. Room was comfortable, but showing some signs of wear. Staff was very accommodating. All in all a great place for a quite weekend getaway. While we did not try the two restaurants on site I understand they are very good - just bring plenty of money as they are not cheap.
Cons: Floor runner in vanity/sink area kept shifting creating a dangerous trip and fall hazard. This place is in a fairly remote area. Turn down service, cookies and whoopie pie are only on your 1st nite☹️ We were very disappointed when we returned back on nite two to nothing except a sloppily made bed.
10.0
Stephania
Exceptional
mature couple
04-26-2016
Pros: The room was lovely and very comfortable.
Cons: Need a small table and chairs for in-room dining.
6.7
Kevin
Pleasant
young couple
04-19-2016
Pros:
Cons: Half door at bathroom
9.2
Karen
Wonderful
mature couple
04-17-2016
Pros: Adorable place to stay. Country feel but upscaled. The reception room is an old tobacco barn with original wood beams. Very helpful staff, helped us find the places we wanted to see. Great breakfast with lots of choices and tasted great. Loved the coffee.
Cons: The stairs to our room were rather steep, especially with luggage. Ask for a first floor room.
6.3
Anonymous
Pleasant
review category group of friends
03-29-2016
Pros:
Cons: Breakfast.
10.0
Preben
Exceptional
mature couple
03-22-2016
Pros: Excellent hotel with great service.
Cons:
5.8
Mel
Okay
mature couple
02-27-2016
Pros: Room was very nice
Cons: The room was over the kitchen and was very noisie. The breakfast was lacking for the money.
10.0
Stephen
Exceptional
mature couple
02-16-2016
Pros: The Service, the friendliness of the staff, the room.
Cons: You could really here noises from surrounding rooms
9.6
Scott
Exceptional
young couple
02-16-2016
Pros: It was a great stay with the rustic look of old times.
Cons: The breakfast could of been just a bit better or more of a selection.
10.0
Abby
Exceptional
solo traveller
01-26-2016
Pros: The staff! Also loved my suite; spacious, extremely clean, lots of towels and glasses, 3 sinks! 2 robes, 2 queen beds (very comfy, slept so well). The room absolutely beautiful. The staff though...I was here for a wedding weekend during the blizzard, and the staff was incredibly accommodating. Everyone made it to the venue and provided just as good of service as if there was no blizzard. The staff was smiling the whole time. They really made this potentially awful, stressful day really special for the bride and groom and all the guests!
Cons: Nothing!
9.6
Kenneth
Exceptional
mature couple
01-06-2016
Pros:
Cons: Nothing
10.0
Mark
Exceptional
mature couple
01-05-2016
Pros: Service was impeccable. Appreciated the fact that flowers ordered for my wife Sylvia when they needed to be kept fresh. The property staff treated us both to every need.We will be returning in July.God Bless
Cons: What's not to like?
7.1
Don
Good
mature couple
11-29-2015
Pros: Room was beautiful.
Cons: Bed was uncomfortable to us. Thin walls could hear neighbors all night long. Water spigot was hard to operate. Could not watch tv from the bed because it being in the cabinet..
9.2
Jeffrey
Wonderful
mature couple
11-17-2015
Pros: Upon arrival we received a room upgrade with a whirlpool.
Cons: Stayed in a whirlpool suite in the tobacco barn. It was a windy night and the weather vein was squeaky all night long. The second night not so much.
5.8
Joe
Okay
mature couple
11-12-2015
Pros: Was clean
Cons: The included breakfast was not good. The tv's are tiny,no water pressure in the shower. Both mornings we didn't have regular coffee in our room just decaf and tea. I thought it was a ok place way over priced in my opinion.
10.0
Wedding
Exceptional
family with older children
11-07-2015
Pros: everything
Cons: Nothing
9.6
Tamara
Exceptional
family with older children
11-01-2015
Pros: I was so wonderfully surprised to find a hotel like this. The room was beautiful. Every room is decorated differently. The service, food and spa where way beyond anything I imagined. I five star restaurant too.
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