Connect with old friends or make new ones in the lobby's colorful and sociable bistro area, which offers wine and snacks in the evening. Rooms offer large work areas and triple sheeting on beds.
Smoke free premises. 98 units. 4 stories, interior corridors. Accessibility (Call).
Pros: Location, Staff, cleanliness, Swimming Pool, Fitness Center.
Cons:
9.0
Anonymous
Wonderful
07-21-2017
Pros: Staff is super nice
Cons: Changed checkout time to 11amPushed check in time to 4pm
8.0
Anonymous
Very Good
07-21-2017
Pros: Nice hotel good front desk people, oddball but very convenient location for what I needed
Cons: Courtyard food program is a joke.
8.0
Anonymous
Very Good
07-21-2017
Pros: Spacious rooms with convenient location with free parking and internet.
Cons: We stayed there for two nights and practically there was no room cleaning done after the first night stay. We were not looking for changed sheets or towels - just the basic room carpet cleaning and bathroom cleaning were not done.
9.0
Anonymous
Wonderful
07-21-2017
Pros: clear and tidy
Cons: no free breakfaast
8.0
Anonymous
Very Good
07-21-2017
Pros: Room and bathroom size were comfortable
Cons: Upon a late check in, 12 midnite when we settled into our room one bed had few bugs/spiders under a pillow when it was moved. We notified the front desk and was given another room.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Every thing
Cons: Nothing
9.0
Anonymous
Wonderful
07-21-2017
business type accomondations
Pros: location near business district
Cons: lack of full service onsite restaurant
10.0
Anonymous
Exceptional
07-21-2017
Pros: Desk staff were welcoming and helpful. Room was very large with two queen beds, very clean and comfortable. Location was great. Lots of shopping and restaurants very close to the hotel. Only a 20 minute drive from downtown Pittsburgh.
Cons: No continental breakfast.
10.0
Anonymous
Exceptional
07-21-2017
Pros: The Location,The treatment and The Expectations
Cons:
3.0
Anonymous
Poor
07-21-2017
Pros: nothing
Cons: service , attitude , complementaries ,
8.0
Anonymous
Very Good
07-21-2017
Pros:
Cons: Room was chilly, difficult to get it to stay at the temperature I set.
9.0
Anonymous
Wonderful
07-21-2017
Pros: Price, double beds, refrig.
Cons: No microwave in the room.
10.0
Anonymous
Exceptional
07-21-2017
Pros: I absolutely love this hotel, the price and the location. Double thumbs up
Cons:
6.0
Anonymous
Pleasant
07-21-2017
Pros: LOCATION
Cons: THE HOTEL BEDS ARE NOT CONFORTABLE AND IT DOES NOT MEET THE THREE STAR STANDARDS
1.0
Anonymous
Very Poor
07-21-2017
Pros:
Cons: MY FIANCEE AND I WERE ARGUING AND I BOOKED LOCALLY TO GET OUT OF THE HOUSE AND SOMEHOW HE FOUND OUT I WAS THERE. THE FRONT DESK CONFIRMED I WAS THERE WHICH INVADED MY PRIVACY AND SAFETY. THEY ALLOWED HIM TO COME UP AND KNOCK WHICH CAUSED MORE STRESS.
9.0
Anonymous
Wonderful
07-21-2017
Pros: It was clean and spacious. Nice pool and workout area. I would definitely stay again.
Cons: The only negative was there wasn't a continental breakfast. Other than that everything was great.
8.0
Anonymous
Very Good
07-21-2017
Pros: It's a good hotel with good staff. Very near to where we want to go.
Cons: We were given end unit on the fourth floor and somehow we feel that our room was not like other rooms that were given to regular customers. Beds were not good. This could be because of the discounted price.
10.0
Anonymous
Exceptional
07-21-2017
Pros: The hotel was conveniently located to everything in the Monroeville area.
Cons: NO
3.0
Anonymous
Poor
07-21-2017
Pros: The location to everything and everyone I know.
Cons: The Room was Not clean. I could write my name in the tub. Hair on sheets,towels. Coffee rings on tables. Switched rooms after 3 hour wait due to over booking and just more of the same. Maid came in to clean room in front of me. Crazzzzy..
10.0
Anonymous
Exceptional
07-21-2017
Pros: The firmness of the mattresses. The hotel front desk staff and the house cleaning staff. Hotel was quiet, and my room was very near the elevators which made check in and out very convenient.
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: Clean & nice room configuration with balcony.
Cons:
6.0
Anonymous
Pleasant
07-21-2017
Pros: It was ok.
Cons: Stayed there and paid $100 more because needed washer and dryer for my daughter's softball uniform. Out of order. Come on, fix it. Got a king room and couldn't watch tv from my bed. Nicest part of room was the bathroom
8.0
Anonymous
Very Good
07-21-2017
Pros: Was recently remodeled. Had a bar which was open until 10:00 pm
Cons: Bed was extremely hard. Woke up with horrible backache
9.0
Anonymous
Wonderful
07-21-2017
Pros: Clean, new nice hotel with friendly staff. Definitely recommend
Cons:
9.0
Anonymous
Wonderful
07-21-2017
Pros: The hotel experience was excellent.
Cons: n/a
9.0
Anonymous
Wonderful
07-21-2017
Pros: Clean and comfortable
Cons: Location ; poor direction
8.0
Anonymous
Very Good
07-21-2017
Pros: Clean, pool and location.
Cons: When checking in if the front desk person was smiling it would have been lot better.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Location
Cons: Everything was great
9.2
Anonymous
Wonderful
07-09-2017
Room for Improvement
Pros: There was no free breakfast, but the restaurant had a wonderful chef who made extra delicious sandwiches for us at a late hour.
Cons: There was a lot of loud noise coming from kids in the open restaurant right next to the check in desk. It's very irritating not to hear someone standing right next to you.
7.9
Anonymous
Good
06-21-2017
Good
Pros:
Cons: Ran out of tp never cleaned room 4 days
6.3
Anonymous
Pleasant
06-10-2017
Okay but time to upgrade.
Pros: Bed was not uncomfortable.
Cons: The bathroom. For someone with bad knees, the commode was too low. If unable to change that, put in a grab bar. Also, time to get rid of the tub showers. Does anyone take a bath in a hotel?
2.5
Anonymous
Poor
06-08-2017
DIY plumbing mantra when staying...
Pros: The total refund I'm receiving!
Cons: The lack of professionalism, customer service and poor response to resolve an inconvenience (clogged toilet which was overflowing all over bathroom floor). Made numerous un-answered calls to front desk for assistance, required going down to lobby to advise manager. Who began explaining the degree of difficulty of reaching a plumber at 7pm.
5.8
Anonymous
Okay
04-30-2017
Okay
Pros:
Cons: They had no tp and shampoo no one clean my room for 4 days asked for tp they said I might have to buy some
6.7
Anonymous
Pleasant
04-26-2017
Pleasant
Pros: The location was good for what I needed.
Cons: Very noisy. Was placed 2 rooms from the elevator that dings every time someone presses a button and that noise filtered to my room even with the TV on. Parking lot was noisy.
10.0
Anonymous
Exceptional
01-28-2017
Home Away From Home
Pros: Staff is always super pleasant. Rooms clean and comfortable. Lots of dinner options within a stone's throw. We stay here often and have never been disappointed!
Cons:
8.8
Anonymous
Excellent
11-09-2016
Good experience
Pros: Location
Cons: Pool is small and area was not clean
10.0
Anonymous
Exceptional
10-17-2016
Welcome Courtyard
Pros: comfortable bed. Hot shower
Cons: Nothing
10.0
Anonymous
Exceptional
10-01-2016
GREAT LOCATION, SERVICE, CLEAN AND...
Pros: The Bistro in the lobby was so convenient!
The staff was so personable, accommodating and efficient. Great value. Very clean and great size room.
Excellent coffee.
Cons: Bistro closed at 9:30 am - not enough time for breakfast.
7.1
Anonymous
Good
09-20-2016
Fair deal, but will return...
Pros: Good location. Good parking.nice rooms. Good facilities.
Cons: Breakfast needed to be included.
7.5
Anonymous
Good
07-22-2016
Good
Pros: Pool
Cons:
8.3
Anonymous
Very Good
07-05-2016
Very good
Pros:
Cons: Nicer outdoor area
8.0
Anonymous
Very Good
03-23-2016
Overall this is my favorite...
Pros: Comfortable bed
Cons: Let's use decent soap or no soap.
9.2
Anonymous
Wonderful
03-20-2016
Courtyard Monroeville is a very...
Pros: As a couple, it was romantic, very clean, and the staff including the cleaning people was very friendly.
Cons: Wish the Bistro stayed open later on weekends.
6.7
Anonymous
Pleasant
02-21-2016
Too high for rude service...
Pros: Check in staff wasn't very kind. Refrigerator didn't work and I called to complain because my salad was no longer cold and was asked well was it cold when you brought it!!! Was offended and told her that o paid to have a refrigerator that keeps food cold, she did bring in a working refrigerator but was a little upset
Cons: Bistro good way over priced
4.2
Anonymous
Disappointing
10-13-2015
I thought Courtyard was a...
Pros: The young lady Monica at reception was a huge help. She would always respond immediately to every shortcoming we encountered at the hotel ie: remote control for tv didn´t work, valuables safe in reception, housekeeping would continually forget to leave shampoo, soap and conditioner, some days no shampoo, other days just conditioner...by the way, this was after I tipped the first day.
Cons: Rooms were dirty and the overall appearance of the hotel was dirty. I also had an issue with the reception safe. The most annoying issue was not being left shampoo, conditioner and soap after leaving a nice tip for housekeeping the first day. The tip was collected but shampoo, etc was not left so I had to get dressed again, delay my shower, go to reception and then come back and start all over again. What aggravation !!!! By the way, I wasn´t charged the booking.com rate which is still an unresolved issue. Not even one night reflected the booking.com rate. I thought a Courtyard was a safe bet.
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