Located in the Robinson Town Center shopping complex, this hotel's rooms are spacious and feature sitting areas with a sofa bed to accommodate larger groups of travelers. The hotel offers studios and one- and two-bedroom units with cooking facilities. Ideal for the extended-stay guests but quite suitable for the overnight guests.
Smoke free premises. 102 units. 4 stories, interior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, area transportation-within 5 mi.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 54 guests
Showing reviews 1 - 5 of 50
10.0
Larry
Exceptional
family with young children
09-21-2016
Pros: The morning breakfast hostess/server, Lou Ann, was extremely professional. Food was prepared and displayed in an excellent manner. Even the tiniest spill was immediately cleaned up. She was very cordial and quickly made us feel at home. She always had a smile on her face and made our stay all-the-more pleasant. One morning she went out of her way to prepare food extra-early so teen-age members of a visiting hockey team were able to eat before playing their game at 8am. Now who does that??!! I know the players and coaches appreciated her extra efforts. She's a keeper.
Larry & Mona K. from Texas
Cons:
9.6
Happy
Exceptional
family with young children
09-12-2016
Pros: :) simply awesome.
Cons:
10.0
Carol
Exceptional
family with older children
08-28-2016
Pros: The bed and pillows were awesomely comfortable. The staff was super friendly and helpful. One of the best places we've ever stayed.
Cons: The kids complained that the sofa bed could have been a bit more comfortable.
7.5
Patricia
Good
family with older children
08-16-2016
Pros: Location to airport
Cons: Pool was so small it was barely a pool
8.0
Douglas
Very Good
Business Traveler
08-12-2016
Pros: location
Cons: a little pricy
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
08-09-2016
Pros: The location was great. The breakfast was pretty good. The staff was excellent.
Cons: The carpet in the room had multiple stains.
10.0
John
Exceptional
Traveling as Couple
08-02-2016
Pros: It was a suite, big couch, frig and microwave, desk for computer hookup - nice pool and hot tub - great location, free shuttle, free breakfast, free papers
Cons: TV was small
10.0
Verified Hotel Guest
Exceptional
Family with Teens
08-02-2016
Pros: Very clean and large room. Staff were friendly and responsive.
Cons: Due to traffic jam in Pittsburgh, this could take long drive to Downtown or CMU.
10.0
Cyndi
Exceptional
Business Traveler
08-01-2016
Pros: This hotel is very convenient to a ton of eating and shopping as well as close to the airport. It has easy highway access to get where you need to go. There is a Starbuck's next door with a convenient bridge to walk over. The beds were comfortable!
Cons:
9.6
Keith
Exceptional
family with young children
07-31-2016
Pros: Nikki your shuttle driver is awesone. So kind aND helpful especially after needing her assistance on correcting my reservations.she and her husband Brenton ate simply kind and outstanding people to have greet and welcome you.
Cons: Certain front desk folks could use a little lesson on kindness. Maybe also dressing up their appearance as well. There was an older woman working nights who was super kiND and would make sure I as well as other guests had hot coffee in the evenings. I want to say her name is Sharon. Also your cleaning staff rocks!
8.0
Verified Hotel Guest
Very Good
Business Traveler
07-29-2016
Pros: Room size and location.
Cons: Room had a slight musty smell.
9.6
Bryan
Exceptional
family with young children
07-27-2016
Pros: Staff was friendly, fast and easy check in and out. Slept like a baby...
Cons:
10.0
Gonzalo
Exceptional
family with young children
07-20-2016
Pros: Everything was exelent
Cons: The location
7.9
Crystal
Good
family with older children
07-20-2016
Pros: I liked the breakfast. There was a very good breakfast set up.
Cons: The pool was okay but the chemicals were very strong in the hot tub couldn't hardly stand the smell. Smelt like bottles of bottles of bleach. I know you want it sanitized but it was a over kill.
10.0
Philip
Exceptional
Traveling as Couple
07-11-2016
Pros: Very nice room layout, suite
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
07-11-2016
Pros: Large room, very clean, friendly staff
Cons:
7.0
Tony
Good
Family with Young Children
07-11-2016
Pros: The breakfast was very good. The location was nice also, as it was right off the interstate.
Cons: The pool looked very dirty, my sons were disappointed that we would not let them go swimming. The elevator broke down so I had to carry our luggage down to the car.
10.0
Anonymous
Exceptional
family with young children
07-07-2016
Pros: "suite" for more than 4 people was a big selling point, check-in was one the fastest I've ever had (the front desk got stuff ready before I walked in the door)
Cons:
10.0
Verified Hotel Guest
Exceptional
06-29-2016
Pros: Hotel had every amenity you could ask for. Staff was friendly and went out of their way when we needed assistance finding a nearby notary for a business deadline that changed at the last minute.
Cons:
10.0
In
Exceptional
family with older children
06-28-2016
Pros: Room accommodations were excellent! Fluffy towels and very comfortable sofa sleeper!
Cons: Saturday breakfast was fabulous! Sunday was not fabulous because there was no replenishing of food at 0930 and buffet til 1100. I asked for items and the gentleman got them for me - very kind.
4.6
James
Disappointing
solo traveller
06-19-2016
Pros: Proximity to shopping
Cons: Internet is lousy
7.9
Rajesh
Good
mature couple
06-17-2016
Pros: Clean place very near to the interstate and near good restaurants.
Cons: More parking spaces.
10.0
Marilyn
Exceptional
review category group of friends
06-15-2016
Pros: Beds were comfy. Staff was extreme my accommodating and courteous.
Cons:
10.0
Nicholas
Exceptional
Solo Traveler
06-13-2016
Pros: Convenient to the highway, airport, and lots of name brand stores. The rooms were a nice size and everything in the room was clean and functional.
Cons: The dining space was a little small, and sometimes the staff took some time to respond to a question or come to the desk, but when they were present, they were kind and efficient.
9.6
April
Exceptional
family with older children
06-03-2016
Pros: -I was guest of the day-that was a cute surprise after an 8 hour drive.
-Everyplace you could think of was right there.
-The gentleman who worked at the desk at night was most helpful with directions.
-The cleaning staff was very pleasant and I only had to ask once to have 4 sets of towels put in the room. They then did it for the remainder of my stay.
Cons: I know it was a water saver toilet but it did not flush well.
6.0
Robert
Pleasant
Family with Young Children
05-27-2016
Pros: location: centrally located between airport and Pittsburg. About 10 minutes from airport. Breakfast was very good: hot eggs, hot and cold cereals and other items. Fruit was very good. Room was good size.
Cons: Room seemed 'dated'. Hot tube mentioned shower and soap required before and after, but no soap was available.Pool smaller than expected. 2 TVs in room, but one TV wasn't viewable. Not a great value for the money.
10.0
Peggy
Exceptional
mature couple
05-15-2016
Pros: The kindness of the staff and the cleanliness of the room
Cons:
6.0
Michael
Pleasant
Business Traveler
05-05-2016
Pros: price,location
Cons: floor dirty in my first room. Front desk kindly moved me
8.8
Michaelsjs
Excellent
review category group of friends
05-02-2016
Pros: Excellent location with many options for shopping and dinner close by.
Cons:
9.6
Kelly
Exceptional
family with young children
04-18-2016
Pros: very roomy and comfortable and love the shuttle service to airport
Cons: Was no hairdryer in our room
7.1
Hayman
Good
family with older children
04-12-2016
Pros: Has fridge, microwave, and bar sink.
Cons: The flat scramble egg patties.
10.0
Dion
Exceptional
family with older children
03-29-2016
Pros: This was my 2nd stay in 6 months at your hotel and I found it to be ideal for my travel needs. Beds were very comfortable.
Cons: Prehaps a greater breakfast selection but it did the job.
9.2
Tanya
Wonderful
family with young children
03-22-2016
Pros: I liked the location
Cons: The breakfast area was cramped
10.0
Jennifer
Exceptional
family with young children
03-20-2016
Pros: We asked for extra towels. They were there in no time. We wanted a room with enough space for our family. There was even more room than expected. Breakfast had something for everyone. The kids loved the wafflemaker.
Cons:
9.2
Robert
Wonderful
mature couple
03-19-2016
Pros: Comfort of bed. Plenty of room. Convenient location.
Cons: Bathroom facilities and sink clean but wth streaks.
3.0
Verified Hotel Guest
Poor
Solo Traveler
03-14-2016
Pros: The room seemed clean and the breakfast was good. The food was warm.
Cons: The staff was in the back and wasn't waiting at the desk. I had to wait for about 10 minutes before they came out and checked me in.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
03-10-2016
Pros: Big room size and location.
Cons: no
7.5
Anonymous
Good
young couple
03-02-2016
Pros: I liked the overall feel, the staff was nice, and the breakfast was great.
Cons: I didn't like that the pool and jacuzzi were dirty and not taken care of due to a mob of children. Also, there were 3 channels that were frozen.
7.5
Nathan
Good
family with older children
02-14-2016
Pros: Hotel was ok. I was not really impressed, but it was nice.
Cons: The layout was ok, but not great
9.6
Cassandra
Exceptional
family with young children
02-03-2016
Pros: I LOVE THE PLACE AND THE PEOPLE THERE.
Cons: I WISH THAT THEY HAD MORE OF A CHOICE FOR BREAKFAST.
10.0
Bruce
Exceptional
solo traveller
02-01-2016
Pros: airport shuttle
Cons:
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
01-05-2016
Pros: Spacious clean rooms with all major restaurant chains nearby, gas station and close enough to airport if you are catching a super early flight the next day. Complimentary major newspaper.
Cons: Rooms facing the street are hit by a glare from the shopping center lights across the street: opaque curtains don't close. No Hot water 4 tea at the lobby at the end of day. No snack bag available if you leave b4 breakfast time to catch early flight ðŸâ
8.8
Tina
Excellent
family with young children
12-30-2015
Pros: Staff was very friendly. Rooms Clean. Air Conditioner worked very well
Cons: Mattress very hard. Could not use the downstairs to play board games because they turned the lights off and could not turn them back on. Would have liked to have used the tall table.
2.9
Anonymous
Poor
mature couple
12-29-2015
Pros: Breakfast was good, mostly.
Cons: The room was very noisy and had a musty smell. Noise came from street, hallway, next room, and plumbing. The room and carpet seemed worn out. There were smudges on walls, tv screen, door. This property was a disappointment. It did not live up to stays at other Springhill Suites we have stayed at.
10.0
Evelyn
Exceptional
mature couple
12-28-2015
Pros: OUR ROOM SMELLED FRESH AND CLEAN. THE STAFF WAS VERY FRIENDLY AND HELPFUL.
Cons:
7.5
Jim
Good
family with older children
12-12-2015
Pros: Courteous friendly staff & rooms were very clean. Overall good value...
Cons: 2 issues first one we understood. Loud music banging and jumping til early morning & we called down to staff nothing appeared to be change at all. Cant control some people it was Sat night before steelers win. Breakfast had no meat as an option really no bacon or sausage.They cheaped out here.
9.6
Simon
Exceptional
solo traveller
11-23-2015
Pros: Excellent friendly staff, free shuttle to/from airport (even gave me a lift to the Mall) Breakfast was good
Cons: No evening restaurant or bar, that said, plenty of places within walking distance
9.6
Gerard
Exceptional
solo traveller
11-06-2015
Pros: The staff were very helpful and pleasant!
Cons: The rooms could use an 'easy' chair of some type for relaxing & an expanded cable system for those guests who tend to spend more time in their rooms than most.
Cons: A king bed instead of 2 queens but the nice lounge area made up for this.
7.0
Pete
Good
Group Traveler
09-23-2015
Pros: Decent location and good room with two queens and sofa bed... Accommodated three people very well. Room was clean and comfortable. It could have used a couple more power receptacles, but no big deal. Would stay again if in area.
Cons: Fire alarm went off in the morning due to water line break... Had to call front desk to check on the problem instead of being contacted by the front seat with a status... Fortunately there was no fire!
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