Clarion Hotel & Conference Center Harrisburg West

AAA Inspector Rating
8.7
148 Sheraton Dr
New Cumberland, PA 17070- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
2.8
Overall
Room2.8
Bath2.4
Public Areas3.1
AAA Inspector Notes
Guest rooms offer simple décor and include large open closets for all your personal belongings. The in-room Keurig coffee maker allows guests to make a hot cup of Joe anytime they choose. Smoke free premises. 195 units. 2 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-83 exit 40A, just se. Located in a commercial area. 148 Sheraton Dr 17070.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet. Some: refrigerators, microwaves, high-speed Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
N, check-in 4 pm, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 75 guests
Showing reviews 1 - 5 of 50
4.5
Scott
Disappointing
solo traveller
09-01-2017
Clean, Quiet, but basic maintenance...
Pros: Room was quiet. Location is good - close to restaurants, gas station and basic needs.
Cons: Room key system does not work. Really - in two different rooms, the batteries for the electronic locks on the room doors were dead, so no way to get in the room - this was NOT just the mythical depolarization of the magnetic room keys. Even when switched to another room with a functioning front door, the back door lock for that room would not work. Had to walk to front desk 3 times the first night, 2 times the second night to get the issue fixed, and then to get new keys. Unfortunately this is NOT a small inconvenience, and NOT having any confidence that you can enter your room after a long day does not make for a comfortable stay. Similar problem getting a refrigerator (that works) in the room, even though I stated that preference in the initial reservation, then called the day before arrival to be sure it was there. Upon arrival, no refrigerator. Had one delivered, it did not work. More calls to front desk late at night when I had intended to be sleeping. Facility is ok in appearance, but I would not recommend it, and will not stay there again - to have this kind of trouble with door locks and simple appliances means that they are just not keeping up with basic maintenance.
2.5
Dawn
Poor
family with young children
08-30-2017
Will never go back!!!
Pros: Nothing
Cons: How dirty the room and bathroom was my kids got sick. No fridge in room they never vacuum very very poor service.
5.8
John
Okay
solo traveller
08-28-2017
Okay
Pros: Parking was ample. Free breakfast was nice
Cons: Facility was older and a bit out dated and run down in areas.
5.0
Aaron
Fair
young couple
08-22-2017
It's a bed. Nothing more.
Pros: I just need a bed to sleep on. Nothing fancy. Well, there was a bed.
Cons: Place is 25 years past it's prime. Run down and not clean. The smell of chlorine smacks you in the face as you enter through the door with the carpet covered hole in the floor. AC barely works in the room. My car AC cranks 10x better. Should I go on?
6.3
Jonathon
Pleasant
family with young children
08-21-2017
Fine for quick overnight stay...
Pros: Breakfast and pool great Good location and staff Easy access Facility seems to be trying
Cons: Sections need a lot of refurb Public areas are pretty good but rooms are band aided to just ok status This could be a great facility with a little bit of investment
Showing reviews 1 - 5 of 50