Marble floors and sparkling chandeliers distinguish the common areas of this full-service hotel. Guest rooms were renovated in 2015 and offer a sleek, modern décor with plush, all-white bedding.
Smoke free premises. 209 units. 12 stories, interior corridors. Accessibility (Call).
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 70 guests
Showing reviews 1 - 5 of 50
9.6
Siddiq
Exceptional
family with young children
09-17-2016
Pros: Very clean room. Beds were very comfortable. Mini Fridge in the room.
Cons: Paid Wifi. Expected better from Hilton.
9.2
Eric
Wonderful
solo traveller
09-06-2016
Pros: Great value! Easy to get to center city from the location (maybe not so much if you're not familiar with the area). Helpful/friendly staff. Room service is quite delicious and the food was brought up fast.
Cons: The parking situation (self-parking) is a little vague. While the parking is cheap there really isn't much direction as to how/when to pay.
8.3
Atiya
Very Good
mature couple
08-09-2016
Pros:
Cons: I didn't like being awaken by an emergancy alarm system at 5am. Which turned out to be a false alarm. Afterwards it went off a few more times.
6.7
Anonymous
Pleasant
solo traveller
08-07-2016
Pros:
Cons: Staff could not credit funds after overcharging credit card
10.0
Vaibhav
Exceptional
solo traveller
08-04-2016
Pros: staff was polite and helpful
Cons:
7.5
Lob0130
Good
mature couple
07-19-2016
Pros: The bed was comfy and the shower had a great water pressure! Always nice!
Cons: They mixed up our reservation. We had paid for breakfast with our original booking. Their system said otherwise. The discrepancy was rectified and the stay was pleasant!
2.5
David
Poor
review category group of friends
07-12-2016
Pros: The beds were comfortable, the rooms were nice, and the food was decent.
Cons: Would rate 0-1 stars if possible...Guest service was crap, non accommodating, did not seem to care about guests at all. Hotel under construction and restaurant not available due to this. Facility covered in geese feces as it is all over the property. There are even signs up all around the hotel telling u the dangers and just how bad geese feces is and disease ridden. Out of the way of everything so if your looking for something to do don't bother... I could go on but honestly why bother. Hopefully I stopped u at goose feces...
7.1
Pippa
Good
family with older children
06-28-2016
Pros: bed was comfortable. Front desk desk nice and helpful.
Cons: I used the "self Serve" parking which is about 2 blocks away behind hotel. You have to Pay $5. dollars a day to park there and get the car yourself. That was fine. My problem with the lot was that the men who work at that lot are not too nice or helpful. One of the front door men at the hotel who was also a valet man, saw me driving into the self park lot and "ordered" and barked at me to park in the farthest section of the lot beyond the FENCE. He claimed if I did not I might get towed. He said the "closer" lot before the FENCE was for VALET parking only. I think this was total BS...but not worth arguing with him about it. In any event that gentleman should not speak to hotel guests that way under any circumstances. There were no written signs posted at the parking lot that would support what this man said. Also the other Lot attendant in the little booth never told me what he said either and he let me park in the closer lot. Personally I think this rude guy just did not want to walk to the farther lot when he dropped off and picked up the valet cars, so he made this up. I asked at the front desk and the lady said no, you can park anywhere you like int that lot so long as you pay the $5.00. in summary the valet men at the front should be told NOT to tell guests what that man told me. You should put a clear written sign at the lot that explains how it works to avoid confusion.
10.0
Alfred
Exceptional
mature couple
06-12-2016
Pros: Staff
Cons: Noise
6.7
Marcelo
Pleasant
family with young children
06-12-2016
Pros:
Cons: Parking
8.8
Ana
Excellent
mature couple
06-01-2016
Pros: The staff was very kind and friendly. The concierge was exceptional!
Cons: A little bit far from subway and train station...
6.7
Luz
Pleasant
young couple
05-31-2016
Pros:
Cons: Pay extra money for parking
7.5
Diamond
Good
mature couple
05-31-2016
Pros: The bed, very comfortable...
Cons: Loudness in the halls
10.0
Philly
Exceptional
family with older children
05-18-2016
Pros: This hotel was superb.
Cons:
8.3
John
Very Good
mature couple
05-10-2016
Pros: The comfort of the bed
Cons: no microwave
8.3
Ebonne
Very Good
young couple
05-09-2016
Pros:
Cons: Ice machine didnt work on floor below us or on our floor
3.3
Cordell
Poor
family with young children
04-22-2016
Pros:
Cons: The shower backed up a we had to change rooms to get clean. The problem was the staff was ill equipped to handle that simple task which delayed our historic tour and to this day the manager couldn't even call things make things nice. Retrain the whole staff including top dog.
Make the Hilton name mean something!
7.9
Erika
Good
young couple
04-16-2016
Pros: The setting was awesome.
Cons: The half block walk from the parking lot to the hotel.
7.9
Ryan
Good
family with older children
03-30-2016
Pros: The staff was and food was great.
Cons: Walls are to thin and I had kids on my floor. I hear them all day.
8.0
Michael
Very Good
Traveling as Couple
03-15-2016
Pros: ease of location and staff nice
Cons: no
6.3
Visiting
Pleasant
mature couple
03-06-2016
Pros: The room was nice
Cons: Parking
10.0
Marlisa
Exceptional
young couple
02-28-2016
Pros: Everything!!!!very pleased
Cons: Just right!!!
7.9
Traveller
Good
solo traveller
02-24-2016
Pros: Breakfast is great,
Cons: Another note about the breakfast. .. make sure they give you the coupon. They did not give meine, even though I specifically selected it and paid $20 extra on the rate on Booking.com. Also had peeling paint on the shower ceiling.
7.9
Erin
Good
young couple
02-15-2016
Pros: Everyone was really nice. Especially the bar staff. The rooms were so relaxing. And the location was so nice and had a historic feel. Only 15 mins away from the central city.
Cons: I just wish that at check in (or even prior) that the staff would tell you how much they are going to take out of your account before they take it out.
9.6
William
Exceptional
mature couple
02-07-2016
Pros: The rooms were fabulous loved the shower
Cons: Everything was fine
1.0
Michael
Very Poor
Business Traveler
02-04-2016
Pros:
Cons: Toilet didn't flush. Had to go out of the room and go downstairs to the bathroom. How is it possible that a Hilton doesn't have working toilet in your room. Very inconvenient
8.3
James
Very Good
solo traveller
02-02-2016
Pros: Very clean, with an accommodating design for anyone.
Cons: The AC/heating vent is too close to the bed.
7.5
Carey
Good
mature couple
12-04-2015
Pros: Always so clean! We love the pool!
Cons: The hotel didn't mention all the events taking place at that hotel the only night we stayed. Parking was very inconvenient
4.6
Anonymous
Disappointing
family with young children
11-28-2015
Pros: The only thing that was pleasing was the older gentleman that carried our bags
Cons: The staff at the front desk absolutely horrible
8.8
John
Excellent
family with older children
11-25-2015
Pros: Room was clean and the bed was comfortable
Cons: In-room breakfast was not very good. It's on a narrow street that was very crowded
6.3
Nuala
Pleasant
family with older children
11-17-2015
Pros:
Cons: Checking in was a disaster. The girl at desk confused regarding charging credit card and still got it wrong in the end.
7.1
Sergio
Good
review category group of friends
09-30-2015
Pros: Location
Cons: No towels
No water
No toilet paper
No bags on trash deposits
10.0
Maria
Exceptional
solo traveller
09-30-2015
Pros: Everything!!! Service was exvellent , I was ttavelling all by myself and they made me feel safe and @ home. The Concierge Alice and the girls front desk were AWESOME!!
Cons:
8.8
Ariella
Excellent
review category group of friends
09-09-2015
Pros:
Cons: Wouldn't let me bring my own cooler in with good and beverages.
8.8
Et
Excellent
family with older children
09-07-2015
Pros: Good location, big room, great breakfast
Cons: Heard radio from next room the entire night.
7.9
Cherese
Good
family with young children
09-06-2015
Pros: The location was convenient to the event. The room was newly renovated.
Cons: Not pet friendly. The valet was suppose to be for 24hrs. However we left and came back and they tried to charge me again.
8.0
Verified Hotel Guest
Very Good
Family with Teens
09-01-2015
Pros: Good location for what we were there for and very nice rooms.
Cons: The shower is some kind of decco art thing, which is cool and all, but not very practical. It only has half a shower "door", so water gets everywhere.
10.0
Anonymous
Exceptional
solo traveller
08-19-2015
Pros: The renovated rooms are very nice.
The food for room service is fresh and delicious.
Cons:
9.6
Mike
Exceptional
family with young children
08-09-2015
Pros: Very esthetically appealing.
Cons: No free WiFi
10.0
Hollie
Exceptional
mature couple
08-05-2015
Pros: loved everything
Cons:
5.8
Zixuan
Okay
solo traveller
08-04-2015
Pros: Nice bed.
Cons: The design of the bath tub is ridiculous. Water comes out from shower head kept running on the little platform of the other side and spread the water everywhere! Please do change this'
9.6
David
Exceptional
review category group of friends
07-30-2015
Pros: Room on 12 th floor was excellent. Roomy with great air conditioning working great.
Cons: Parking is not easiest. Construction on water infrastructure across from hotel is a pain.
8.3
Thomasine
Very Good
mature couple
07-26-2015
Pros: The room was very nice, room service very fast.
Cons: No free WiFi, and being charged $10.00 for parking
7.5
Derek
Good
family with young children
06-30-2015
Pros: I loved the dark curtain, quite and bathroom shower was awesome
Cons: Bed was too soft for me
10.0
Hamad
Exceptional
family with young children
06-16-2015
Pros: no thing
Cons: nothing
7.5
Mona
Good
mature couple
04-25-2015
Pros: The location
Cons: Front desk staff
8.8
Latasha
Excellent
mature couple
02-17-2015
Pros: The staff was excellent!
Cons: The price!
4.2
Felisberto
Disappointing
solo traveller
11-26-2014
Pros: The food
Cons: To much noise In the room, noise coming for next room And doing reparation of some room while sliping
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