Loews Philadelphia Hotel

AAA Inspector Rating
8.7
Wonderful
681 Guest Ratings
1200 Market St
Philadelphia, PA 19107- Map It
Photos
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AAA Inspector Notes
This high-rise property was one of the first skyscrapers in America and still features the original PSFS sign from 1932. Rooms are gorgeously appointed with modern flare and locally themed art. The lounge area off the front desk, with four large TVs and ample seating, is perfect for watching your favorite sporting event. Smoke free premises. 581 units, some two bedrooms. 33 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Corner of 12th and Market sts. 1200 Market St 19107. Station: 13th.
Pool
heated indoor.
Parking
valet only.
Dining & Entertainment
Bank and Bourbon, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, video games, wireless Internet, safes. Some: microwaves.
Sports & Recreation
sauna, steamroom, exercise room, spa.
Guest Services
valet laundry, room service.
Terms
N, check-in 4 pm, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 681 guests
Showing reviews 1 - 5 of 50
8.3
Yolande
Very Good
solo traveller
09-22-2016
Pros: I really appreciated the staff in the hotel. I found them to be friendly and genuine, always eager to help making sure special requests are met. The bed was extremely comfortable and the facilities in the room useful. The gym had plenty of equipment, nice spa and swimming pool. Although I did not eat so many times, i appreciated the quality of the food served in the hotel.
Cons: -The water in the swimming pool is too cold, maybe raising the temperature a little would make the experience a little more comfortable. -Inside the ladies facilities at the gym, although it was clean, the smell was a little "moldy". Maybe using a stronger disinfectant in the showers would help. I would also like to add that the steam room was nice but the smell not so pleasant inside. Some hotels use eucalyptus scent for their steam room which not only is pleasant but also have great health benefits.
9.2
Anonymous
Wonderful
mature couple
09-20-2016
Pros: We were not in the hotel but for 5-6 hours total. As we arrived at 1:00 am. and leaving by 7:00 a.m. Valet parking was awesome. Paul took very good care of us and was very pleasant and helpful. It was so worth the $49 that was charged. Therefore, I would say the parking attendants we the BEST.:)
Cons: Receptionist @ desk. We were given a downgraded room not the original that was booked or reserved. When we questioned her, she was extremely rude. She told us that because we arrived so late that they gave it to someone else. I called the hotel ahead of time to let them know that we would be arriving after midnight and was told that was not a problem. However, it turned out differently. We were not getting what we paid for and were told it came on a 1st come 1st serve basis. Very disappointed. She did direct us to the supervisor on that evening and he was extremely helpful and apologetic for what had happened. He upgraded us to a suite which was not necessary but appreciated the way he handled the situation.
4.2
Stephanie
Disappointing
family with young children
09-19-2016
Pros: Staff was very friendly
Cons: Location, valet overcrowded, dirty room, food too expensive, room too small, etc
10.0
K
Exceptional
solo traveller
09-19-2016
Pros: Hotel and room were beautiful, staff was so kind and friendly, location was perfect, and the little extras like the gift of soda and pretzels were so nice! wish i could have stayed longer=)
Cons:
9.5
Cynthia
Exceptional
mature couple
09-16-2016
Pros: Breakfast was delicious! Great service too.
Cons:
Showing reviews 1 - 5 of 50