Sheraton Philadelphia University City Hotel

AAA Inspector Rating
8.7
Very Good
593 Guest Ratings
3549 Chestnut St
Philadelphia, PA 19104- Map It
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Photos
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.4
Bath3.3
Public Areas3.1
AAA Inspector Notes
Style meets comfort in these beautifully designed guest rooms that feature plush beds with all-white bedding, 37-inch wall-mounted TVs and oversize desks. Enhance your stay by reserving one of the club level rooms that includes complimentary access to the club lounge as well as upgraded amenities such as bathrobes. Smoke free premises. 332 units. 20 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-76 (Schuylkill Expwy) exit 345, 0.5 mi w; jct 36th St; at University of Pennsylvania. 3549 Chestnut St 19104. Station: 36th.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Eco Certification
The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.
Pool
outdoor.
Parking
on-site (fee).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, high-speed Internet, wireless Internet, safes. Some: refrigerators, microwaves.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, room service.
Terms
pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 593 guests
Showing reviews 1 - 5 of 50
8.3
Elizabeth
Very Good
family with young children
05-18-2017
Pros: staff were friendly, and concierge was absolutely great- contributed to the quality of our trip. Location is perfect if visiting Penn.
Cons: The lobby was undergoing a major renovation- check-in desk was almost buried under tarps, etc. It didn't hugely impact our stay, but it would have been nice to have been aware- it was a little creepy to walk into a construction site late at night in a strange city, as I was not expecting to see a demolished lobby.
7.9
Anonymous
Good
solo traveller
05-08-2017
Pros: Breakfast is ok
Cons: Without refrigerator
7.9
Rachel
Good
family with young children
05-05-2017
Pros: Loved the location and the room set up.
Cons: Our room temperature was too stuffy. I lowered the air but it didn't work well.The bed was not comfortable at all the mattress seemed old and there was a large divot in the middle. I was disappointed with the bed.
7.9
Teresa
Good
family with young children
05-04-2017
Pros: I have traveled to other parts of Philly and were not happy with area. The Sheraton is located in a very nice area, no worries about walking anywhere, anytime of the day.
Cons: They were in the midst of renovations, which is always a good thing, but walking around guys on scaffolding, and noise was a little loud. But overall, a renovation is always good, so small inconveniences are worth it for updated hotel.
3.3
Devina
Poor
young couple
05-01-2017
Pros:
Cons: I video the condition of the sheets on the bed it was disgusting. I book for one day we got the room took a shower and went back out to eat and clubbing when we came back we were tired so we went to bed after getting up in the morning ordering breakfast I start noticing the sheets on the bed saw that they had dirty sheets on the bed I felt so disgust I call the front desk to make a complain I told them am checking out early because of the condition how could they give me a nasty sheet to sleep on how could they? One night was almost $212 plus parking $25 and the food was $30 and I didn't enjoy any of it, also the room was dusty and I have asthma my hold stay wasn't worth it the money. I deserve a refund I check out early food wasnt up to standard either .
Showing reviews 1 - 5 of 50