In the heart of the Oakland neighborhood you'll find this modern hotel with large, comfortable rooms and a helpful staff. The University of Pittsburgh and several hospitals are very close by.
Smoke free premises. 202 units. 9 stories, interior corridors. Accessibility (Call).
valet and coin laundry, area transportation-within 3 mi.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 136 guests
Showing reviews 1 - 5 of 50
10.0
Bill
Exceptional
mature couple
09-20-2016
Pros: There was a little hiccup with our room when we arrived as it wasn't what was reserved but Andrea at the front desk took care of that and got us another room that was what we wanted. Many thanks to her and her staff! Booking.com had made the mistake when reserving our room of what we wanted.
Cons: No complaints.
7.1
Karen
Good
solo traveller
08-30-2016
Pros: It was overall fairly nice - nothing special in the rooms. The lobby drinks were refreshing and the front desk staff was very helpful and pleasant.
Cons: Noise level high
6.3
Emil
Pleasant
family with young children
08-22-2016
Pros: location where close to the university for my son
Cons:
7.9
Maria
Good
family with older children
08-19-2016
Pros: Good Location for College Tours. Great shuttle service & shuttle driver was perfect!
Cons: We couldn't rent movies .
10.0
Verified Hotel Guest
Exceptional
08-18-2016
Pros: The beds and pillows were perfect
Cons: No
8.8
Linda
Excellent
solo traveller
08-15-2016
Pros: The room was clean, comfortable, and quiet. The staff were friendly and helpful. The bus from downtown leaves one right outside the door, which is great. I loved having a laundry available, since I had already been traveling for a few days. Overall, a good experience.
Cons: The bathroom lighting is poor and the sink/counter is very deep, which makes it difficult to use the mirror to apply makeup. Better lighting and magnifying mirrors on the wall would be a most welcome improvement. I lost a nail opening the bathroom shower door -- it needs a sign that says, Watch Your Fingers!
7.1
Aug52016
Good
mature couple
08-08-2016
Pros: Had problems with wifi. Pricier than we would have paid elsewhere in city last year by about $70 per night even though your room was smaller. The bed was comfortable but not cloud-like. I have slept on more comfortable bed within the city. Paying for parking added to the cost. We usually stay where there is free parking but no choice this time around since our usual hotel was booked solid. Would stay again if circumstances needed again in future.
Cons: Bed could have been softer, wifi could have worked. Parking should be easier n free. We felt a need to tip valet every time we needed our car which also added to the cost. My car fit thru the clearance thankfully. I felt sorry for the larger trucks that could not get in.
10.0
Proud
Exceptional
review category group of friends
07-28-2016
Pros: It was super affordable and very close to downtown. The room was very clean and very spacious. There was also breakfast served in the morning. I enjoyed my stay and will recommend it to everyone who loves Pittsburgh.
Cons: N/A
10.0
Herta
Exceptional
Family with Teens
07-26-2016
Pros: Super friendly staff. Amazing location. Walked to Pitt, rode transit bus to Pirates game. Stayed 3 nights and never took car out of the garage. Can't wait to stay here again.
Cons:
7.0
Verified Hotel Guest
Good
Traveling as Couple
07-26-2016
Pros: Comfortable bed. Very clean.
Cons: Slow and crowded elevators. Slow service at the valet.
9.2
L
Wonderful
family with young children
07-19-2016
Pros: Close to university. Walking distance. But also free shuttle.
Cons:
9.0
Trina
Wonderful
Traveling as Couple
07-12-2016
Pros: The staff and the location. The staff was super friendly and helpful.
Cons: There was some kind of pipe noise that was irritating and we did not have the adjustable bed, but the hotel was not told about either problem so bad on us.
4.6
Alyssa
Disappointing
mature couple
07-12-2016
Pros: Staff was very pleasant.
Cons: The area was not like it looked on website. Definetly would not go back had to pay to park there was no continental breakfast like I had read upon booking. Not worth the money.
9.6
Donna
Exceptional
family with older children
07-12-2016
Pros: The staff was very pleasant and helpful.
Cons:
9.2
Robert
Wonderful
family with older children
06-29-2016
Pros: Great location when at Pitt. Staff is incredibly nice.
Cons: Parking is expensive and no complimentary breakfast.
4.2
Ashley
Disappointing
review category group of friends
06-16-2016
Pros: Nothing.
Cons: The fact that I ordered and called twice to make sure I had two joined rooms and when we all got there they weren't close at all. And they wouldn't move it because of a wedding. When we were there for a bachelorette party? Just as important. It was for someone's big day too. Also booked 3 months before.
9.6
Marc
Exceptional
family with older children
06-15-2016
Pros: The hotel staff was very polite and helpful. They went out of their way to make sure we were happy and comfortable.
Cons: There was nothing that we didn't like.
8.8
Pete
Excellent
solo traveller
06-14-2016
Pros: Friendly front desk staff, nice rooms, and great location.
Cons: Slow / semi-organized Valet services. Unavailable shuttle services (all slots filled for some times... but no guests knew there was only 1 shuttle)
9.2
Karen
Wonderful
family with older children
06-14-2016
Pros: The woman at check-in was very helpful, as was a man who moved the furniture in our room so a rollaway bed would fit.
Cons:
8.3
Jason
Very Good
mature couple
06-14-2016
Pros: The facility was very nice and clean. Staff was very helpful.
Cons: A little overpriced for area and the actual hotel.
7.5
William
Good
solo traveller
06-12-2016
Pros: Easy checkin
Cons: No continental breakfast
7.5
Sandy
Good
family with older children
06-09-2016
Pros: Excellent location
Cons: Hotel could use some updating. Common areas need a good cleaning. Room was clean but microwave was dirty.
7.9
Anonymous
Good
solo traveller
05-28-2016
Pros: The friendly and attentive staff and the quiet room.
Cons: The a/c was very noisy when running.
9.2
Julie
Wonderful
review category group of friends
05-24-2016
Pros: The cleanliness of the property and the friendliness of the staff.
Cons: I think the price could be better. I paid $174 for one night. I think that's a little high but we pay for the convenience to UPMC. It would be nice if you offered UPMC patients a discounted price.
8.3
Robert
Very Good
mature couple
05-15-2016
Pros: Morgan at the main desk very helpful and just full of energy to help us.
Cons:
8.8
Angcen
Excellent
review category group of friends
05-10-2016
Pros: The housekeeping staff were so wonderful and so was the dining room staff! The two young ladies that worked the front desk during the day were so helpful! They recommended places to visit and eat!
Cons: The front desk person Tony was very, very rude and nasty when we checked in. He was not a good representative of the hotel! The rest of the staff was great except for Tony.
7.5
Lisa
Good
family with older children
04-27-2016
Pros:
Cons: Tried to take the stairs down to the lobby because too many people were waiting for one of only two elevators. The door to the lobby from the stairwell is for staff only requiring a security code. Went down one more floor. Door was emergency exit only. Only way out was into the parking garage in which there was a sign to not use.
9.2
Huan
Wonderful
review category group of friends
04-21-2016
Pros:
Cons: a little expensive
6.3
Anonymous
Pleasant
solo traveller
04-18-2016
Pros: Good breakfast
Cons: Impatient staff
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
03-22-2016
Pros: Easy parking Large rooms/plenty of space
Cons: N/a
10.0
Anonymous
Exceptional
mature couple
03-21-2016
Pros: Brydon the shuttle driver was awesome. Front Desk staff always with great suggestions.
Cons: The housekeeper beating on the door 40 minutes early.
10.0
Catherine
Exceptional
family with older children
02-23-2016
Pros: The bed was super comfy, great location, I was visiting my daughter who is a student at the University of Pitt. We were able to walk to her dorm and the campus, staff was extra friendly. They greeted me with a glass of champagne upon arrival!
Cons: I liked everything, there is a charge to park overnight, $18 a night
8.8
Anonymous
Excellent
review category group of friends
02-13-2016
Pros: The shuttle service to Consol Energy Center was great!
Cons:
8.8
Anonymous
Excellent
mature couple
01-19-2016
Pros: Staff friendly and helpful. Shuttle was a great way to get to the concert. Breakfast was good.
Cons: Restaurant not open as posted - staff member did not know if it would be open for evening meal.
8.8
Daniel
Excellent
mature couple
01-05-2016
Pros: Location was excellent!
Cons:
10.0
Dorina
Exceptional
mature couple
11-21-2015
Pros: Very clean. The personnel was friendly and professional.
Cons:
10.0
Mandy
Exceptional
young couple
11-10-2015
Pros: It was a very clean, everyone was super nice & help us when needing to find places to visit way in town. The van that took us to our place & picked us up was super helpful. Due to we are not from around there & parking looks to be crazy!
Cons: I did not know the parking for the stay was 18.00 dollars a day. That would have been nice to know.
9.2
Laurie
Wonderful
family with older children
10-31-2015
Pros: Location, staff, sense of feeling this hotel truly appreciates our business.
Cons: Bathrooms need a bit updating.
7.1
Miriam
Good
mature couple
10-27-2015
Pros: Friendly staff. Comfortable room.
Cons: Wait to get into valet parking (3pm on a Saturday). Awkward stairs getting into hotel lobby.
8.3
Chris
Very Good
review category group of friends
10-20-2015
Pros: Clean room and comfortable beds / pillows, complimentary shuttle service was willing to drop us off where we were going when we needed to go. Good shops and restaurants nearby (including a Starbucks)
Cons: Bathroom was a little dated, but good enough
8.8
Ebrahim
Excellent
mature couple
09-28-2015
Pros: It is located a couple of blocks from the UPITT campus. I was happy that I was able to book a room since this is a last minute plan for us.
Cons: Not a big deal, but there was no room service after 10pm.
10.0
Anthony
Exceptional
Traveling as Couple
09-11-2015
Pros: The best thing about this hotel aside from how nice and friendly the staff was that there is a complimentary shuttle that takes you places for FREE. They were sooo nice to even take us to mt.washington and little italy bloomfield, along with the strip!
Cons: I loved staying here! They valet was a little pricey but it was worth it! Its $18 a night but you get to go in and out as much as you want
6.3
Susan
Pleasant
mature couple
09-08-2015
Pros:
Cons: usually have a good experience staying here. this time our room was very run down and the bathroom had an odor. our late night arrival for check in must have given us the worst room in the hotel.
10.0
Renegadehd
Exceptional
mature couple
09-05-2015
Pros: Great location
Cons:
8.0
Verified Hotel Guest
Very Good
Business Traveler
08-24-2015
Pros: Courteous staffGreat shower
Cons: Elevator got stuck on 6th floor
10.0
Charles
Exceptional
family with young children
08-21-2015
Pros:
Cons: Had to pay for parking
7.0
Angela
Good
Business Traveler
08-16-2015
Pros:
Cons: The bed was hard & pillows were too soft.
7.1
Anonymous
Good
mature couple
08-16-2015
Pros: Staff was reasonably friendly.
Cons: Bed frames extended beyond mattress . Continually hit my shins on the frame whe walking around the end of the bed. No breakfast available other than buffet. No pool.
7.9
Pittparent
Good
mature couple
08-12-2015
Pros: convenient to PITT and buses. Clean and quiet
Cons: restaurant food is not so good. worth walking a block or so to eat.
6.3
Anonymous
Pleasant
mature couple
08-11-2015
Pros: Room was nice. Housekeeping was friendly.
Cons: sleep number bed not known until a sign next to check in/out was noticed upon check out. would have been much appreciated if that info was in room, ie nightstand. Very uncomfortable night. Also, front desk staff we encountered not at all friendly except for check out person. Gives the impression people are happier to see guests leave than arrive.
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