The Westin Convention Center Pittsburgh

AAA Inspector Rating
8.7
Excellent
200 Guest Ratings
1000 Penn Ave
Pittsburgh, PA 15222- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.6
Overall
Room3.5
Bath3.6
Public Areas3.9
ARATED
AAA Inspector Notes
While guest rooms vary in size, all have upscale furnishings, luxurious bedding and a comfortable easy chair. The location is convenient for business, and also for exploring local restaurants. The health club is impressively equipped with a wide variety of cardiovascular equipment, universal machines and free weights, as well as an indoor lap pool. Smoke free premises. 616 units. 26 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct 10th St; at Liberty Center. Adjacent to convention center. 1000 Penn Ave 15222. Station: Wood Street.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, wireless Internet, safes. Some: refrigerators.
Sports & Recreation
sauna, steamroom, health club, massage.
Guest Services
valet laundry, room service, area transportation-within 1 mi.
Terms
pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 200 guests
Showing reviews 1 - 5 of 50
7.6
Verified AAA Guest
Good
Couple
10-16-2016
The location as great as we were visiting for a Steelers game, however the overall customer service was lacking. I just expected more from a Starwood hotel & for the rate that you pay. Great bed & room, which is what really matters.
Pros: The room itself was nice & quiet. We were right off the elevator but it didn't feel that way.
Cons: The customer service in all departments. Everyone seems too busy to really take the time to be kind and helpful which is what I expect from a high quality brand & for the price that you pay.
5.8
Robin
Okay
young couple
05-23-2017
Pros:
Cons: No plug for the bathtub to take baths No shower caps plastic cups lobby freezing
9.6
Anonymous
Exceptional
review category group of friends
05-15-2017
Pros: Clean room, soft bed, courteous staff. Being right next to the convention center was perfect.
Cons: Hotel restaurant was terrible; bland food, bad service, long wait time. Sauna in the fitness center was out of order.
9.6
Pamela
Exceptional
family with young children
05-14-2017
Pros: Indoor lap pool, excellent food and service at hotel restaurant and cleanliness.
Cons: A bit expensive.
9.2
Shariee
Wonderful
review category group of friends
05-14-2017
Pros: Location. Beds were very comfortable.
Cons: Paying for parking. It irritates me to pay for parking when the room rates are so high.
Showing reviews 1 - 5 of 50