The Westin Convention Center Pittsburgh

AAA Inspector Rating
8.7
Excellent
200 Guest Ratings
1000 Penn Ave
Pittsburgh, PA 15222- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.6
Overall
Room3.5
Bath3.6
Public Areas3.9
ARATED
AAA Inspector Notes
While guest rooms vary in size, all have upscale furnishings, luxurious bedding and a comfortable easy chair. The location is convenient for business, and also for exploring local restaurants. The health club is impressively equipped with a wide variety of cardiovascular equipment, universal machines and free weights, as well as an indoor lap pool. Smoke free premises. 616 units. 26 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct 10th St; at Liberty Center. Adjacent to convention center. 1000 Penn Ave 15222. Station: Wood Street.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, wireless Internet, safes. Some: refrigerators.
Sports & Recreation
sauna, steamroom, health club, massage.
Guest Services
valet laundry, room service, area transportation-within 1 mi.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 200 guests
Showing reviews 1 - 5 of 50
7.6
Verified AAA Guest
Good
Couple
10-16-2016
The location as great as we were visiting for a Steelers game, however the overall customer service was lacking. I just expected more from a Starwood hotel & for the rate that you pay. Great bed & room, which is what really matters.
Pros: The room itself was nice & quiet. We were right off the elevator but it didn't feel that way.
Cons: The customer service in all departments. Everyone seems too busy to really take the time to be kind and helpful which is what I expect from a high quality brand & for the price that you pay.
5.0
Verified Hotel Guest
Fair
Group Traveler
10-20-2017
Pros: The room was very clean and reasonably sized.
Cons: It may not be their fault, but I arrived at 4:20p for a 3:00p check in and had to wait in the lobby until 5:35p before getting a room. I understand that there were too many people who checked out late. Tsk, tsk, tsk.
9.0
Joseph
Wonderful
Solo Traveler
10-20-2017
Pros: Great location right next to Convention Center and bars and restaurants.
Cons: Only negative thing was the A/C was not working correctly. Put thermostat down to low 60s, but couldn't get the room "hotel cold".
10.0
Heath
Exceptional
Traveling as Couple
10-20-2017
Pros:
Cons: The pool was closed and we weren't notified until we arrived.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-20-2017
Pros:
Cons: I booked a hotel with a pool only to arrive there to find out the pool was closed for the week
Showing reviews 1 - 5 of 50