The Westin Convention Center Pittsburgh

AAA Inspector Rating
8.7
Excellent
200 Guest Ratings
1000 Penn Ave
Pittsburgh, PA 15222- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.5
Bath3.6
Public Areas3.9
AAA Inspector Notes
While guest rooms vary in size, all have upscale furnishings, luxurious bedding and a comfortable easy chair. The location is convenient for business, and also for exploring local restaurants. The health club is impressively equipped with a wide variety of cardiovascular equipment, universal machines and free weights, as well as an indoor lap pool. Smoke free premises. 616 units. 26 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct 10th St; at Liberty Center. Adjacent to convention center. 1000 Penn Ave 15222. Station: Wood Street.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet, safes.
Sports & Recreation
sauna, steamroom, health club, massage.
Guest Services
valet laundry, room service, area transportation-within 1 mi.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 200 guests
Showing reviews 1 - 5 of 50
7.6
Verified AAA Guest
Good
Couple
10-16-2016
The location as great as we were visiting for a Steelers game, however the overall customer service was lacking. I just expected more from a Starwood hotel & for the rate that you pay. Great bed & room, which is what really matters.
Pros: The room itself was nice & quiet. We were right off the elevator but it didn't feel that way.
Cons: The customer service in all departments. Everyone seems too busy to really take the time to be kind and helpful which is what I expect from a high quality brand & for the price that you pay.
4.0
Verified Hotel Guest
Disappointing
Group Traveler
01-19-2018
Pros:
Cons: The hotel would not allow check ins prior to 3 which I understand however there was a 45 minute to an hour wait from 3pm to 5pm to check in. We thought we had 2 doubles, however it was a king room. We were advised we would get rollaway which never came.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
01-19-2018
Pros: We liked the fact that they are a "Green" hotel. Also the proximity to alot of the venues in the downtown area.
Cons: Although I sort of understand that there should be a charge for parking, I believe it could be considerably less because we are, after all, guests of the hotel.
10.0
Edward
Exceptional
Traveling as Couple
01-19-2018
Pros: Elevator system
Cons: Shallow swimming pool
9.0
Robert
Wonderful
Traveling as Couple
01-19-2018
Pros: Close to everything. Staff was exceptionally helpful and friendly! Top notch hotel.
Cons: Bellmen could have been more helpful directing traffic and assisting with luggage or carts.
Showing reviews 1 - 5 of 50