DoubleTree Suites by Hilton Philadelphia West

AAA Inspector Rating
640 Fountain Rd
Plymouth Meeting, PA 19462- Map It
Members save 5% or more and earn Honors points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.6
Overall
Room3.7
Bath3.4
Public Areas3.7
ARATED
AAA Inspector Notes
This hotel features a spacious atrium lobby with a large lounge and many seating areas. Most guest rooms have a separate seating area with a sofa sleeper and a wet bar. Smoke free premises. 253 units. 7 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-476 exit 20; I-276 (Pennsylvania Tpke) exit 333, just w on Plymouth Rd (Norristown), just e on Germantown Pike, then just e on Hickory Rd. Located in a commercial area. 640 Fountain Rd 19462.
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, room service, area transportation-within 3 mi.
Terms
N, check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 147 guests
Showing reviews 1 - 5 of 50
10.0
Amy
Exceptional
Family with Teens
02-23-2018
Pros: The cleanliness and how comfy the rooms are was a plus
Cons: I would like to have access to more coffee cream then just 4
6.0
Royeston
Pleasant
Traveling as Couple
02-23-2018
Pros:
Cons: The house keeping staff is very inconsistent . Our room wasn't cleaned one day and had them switch our room . We had come back to the room at 4:00 pm from a funeral and just wanted a clean room to come back to and relax. This isn't the first time .
8.0
Verified Hotel Guest
Very Good
02-23-2018
Pros: Extremely friendly and helpful staff. The A/C was not working properly and they sent someone to fix it within minutes. Room was clean and comfortable.
Cons:
3.0
Verified Hotel Guest
Poor
Family with Young Children
02-23-2018
Pros: The main facility (lobby, elevators, rooms, restaurant) were great. Hilton corporate customer service was fabulous. Follow-up from the hotel's general manager was also terrific.
Cons: The pool and locker rooms were a disaster. There were several posters announcing that there was no lifeguard. Unfortunately there was no supervision at all (and it was an animal house)! On-site management was shall I say, "lacking" in their responses.
7.0
Nikole
Good
Business Traveler
02-23-2018
Pros: Their mission/ customer service
Cons: The housekeeping staff was not so friendly or didn't speak/ understand English well
Showing reviews 1 - 5 of 50