Cons: The sink was not draining properly. Breakfast was weak.
10.0
Pamela
Exceptional
family with older children
08-26-2016
Pros: The pool was nice
Breakfast had lots of choices
Staff very accomodating
Beds very comfy and rooms very spacious
Cons: Maybe update the arcade a little but we still had fun playing in it
9.6
Jacqueline
Exceptional
mature couple
08-19-2016
Pros: Bed super comfortable. Great price for room and super friendly staff
Cons: Can't think of anything
6.3
Thomas
Pleasant
family with young children
08-18-2016
Pros: breakfast was good
Cons: pool area was stifling hot.
My key card didn't work when I got to the room and I had to return to the front desk.
8.3
William
Very Good
mature couple
08-17-2016
Pros: Check-in was easy and staff was very friendly. Room was clean and King size bed was extremely comfortable. Shower/tub was a good size. Being 6'-3" I didn't have to squat to shower. Toiletries were nice. Complimentary breakfast was Good with a nice variety of choices.
Cons: Bathroom could have used another round of cleaning. 3rd floor was damp and smelled of wet pets. Luckily we stayed on 5th floor.
8.8
Alexa
Excellent
mature couple
08-16-2016
Pros: The staff was very friendly,
Professional, helpful, and accommodating. I have been to many hotels that serve a complimentary breakfast and this hotel has the best breakfast! The food taste fresh, its clean, the eating area is comfortable, and they never run out of food.
Cons: The room smelled a little dingy. Perhaps the carpet needs a deep cleaning. Otherwise, the room was also good.
9.6
Rebekah
Exceptional
young couple
08-16-2016
Pros: King bed was amazing, breakfast was very fresh and filling.
Cons:
8.0
Verified Hotel Guest
Very Good
Family with Young Children
08-14-2016
Pros: This is a old 2 star hotel tying to become a 3 star.The location is great , they are remodeling what is needed. The breakfast is one of the best that I have had . The staff was friendly / helpful , rooms clean. I paid less than $--- for a week night..
Cons:
8.8
Juanita
Excellent
mature couple
08-12-2016
Pros: The breakfast was absolutely fabulous with all the choices you had. The bed was absolutely wonderful for comfort. The linens were slso great.
Cons: I didn't like the main entrance being the outside smoking area. Very trashy looking with everyone sitting around that entrance smoking and drinking. Should have a designated smoking area somewhere else on the premises.
8.3
Young
Very Good
solo traveller
08-10-2016
Pros: The bed was clean and comfortable.
Cons: Didn't have the channels I normally watch on tv.
9.6
Amber
Exceptional
mature couple
08-10-2016
Pros: The staff was super friendly.
Cons: There wasn't much to do right around the hotel BUT the staff gave us a list of things to do not too far away which was great.
10.0
Juan
Exceptional
family with young children
08-09-2016
Pros: everything
Cons:
8.8
Clifford
Excellent
mature couple
08-05-2016
Pros: The rooms were clean and spacious, staff was great... Breakfast was remarkable. I am booking at comfort inn at another location
Cons:
5.4
Shawn
Fair
solo traveller
08-04-2016
Pros: The location right off 476 and I-80 interchange was perfect.
Cons: I am not a smoker and I do not like the smell of old smoke left in a room so I always get a non smoking room. I know there was a race up there over the weekend but that is still no reason for the room to smell like smoke!!!!!
5.0
Travel
Fair
young couple
07-26-2016
Pros: Bed was comfortable
Cons: Facility was not attractive. Room smelled like stale cigarette smoke. Breakfast room was too cramped for so many guests. Eggs didn't taste like real eggs, ham was a disappointment for a breakfast meat, coffee tasted horrible. No hot water for our showers- I told the woman behind the desk as I was checking out and her response was, "Ok."! No apology! We will never return!
5.8
Mike
Okay
mature couple
07-26-2016
Pros: Good location.
Cons: Bathroom light not working and could not get it fixed in 3 days. Elevator not working and not fixed in 3 days. No hot water in mornings.
For a couple $ more the Holiday Inn is across the street and much nicer.
3.8
Sonia
Poor
mature couple
07-26-2016
Pros: The woman at the front desk was very nice.
Cons: Had to wait 20 mins for a cup of coffee to crowded in the breakfast area for the amount of people in the hotel. Not enough space for breakfast area.
Also was not told when booked place was under construction.
5.0
Verified Hotel Guest
Fair
Family with Young Children
07-19-2016
Pros: Breakfast was good. Liked the snack store in the lobby. Pool was nice. Beds were good in the rooms
Cons: A little run down and not the cleanest. Hot Tub was broken which sucked.
2.9
Lisa
Poor
family with young children
07-14-2016
Pros: Nothing
Cons: The fact that they call themselves a pet friendly place. They called the very first time we left stating our dog was barking uncontrollably. It was 3pm and so we cut our outting short to return, we stayed outside the room for more than 5 mins and there wasn't a peep. Plus the room was all the way in the back of the hotel near an unsecured storage area. Where ANYBODY can just walk in and out from the parking lot. Did NOT feel safe at all. The room smelled like wet dog. My dog found a left over treat from the previous guests by the bed. I can go on and on. What a dump.
6.3
Anthony
Pleasant
young couple
07-11-2016
Pros: The breakfast was very good, pretty clean, and the people were nice.
Cons: I hated the view, they put us on the 2nd floor which is under ground and the view from the window was literally a cement wall. I did not like the bathroom, very outdated. We booked this room almost 9 months in advance and the room they gave us was horrible.
6.3
Lisa
Pleasant
family with older children
07-08-2016
Pros: Close to the expressway. Many food choices in the area. Staff was friendly.
Cons: Hotel was not that clean.
6.0
Verified Hotel Guest
Pleasant
07-05-2016
Pros: Free breakfast.
Cons: Pool needs update, the hotel needs update. Room was dirty.
8.8
Ruchika
Excellent
mature couple
07-04-2016
Pros: Comfortable bed, nice breakfast
Cons:
9.6
Brenda
Exceptional
review category group of friends
06-28-2016
Pros: Front desk staff was extremely helpful and very friendly. The hotel room was clean, which is very important to me. The breakfast was very good and it was nice to have so many delicious choices. Also, coffee pot, microwave and small refrig in the room was a nice bonus.
Cons:
9.6
Michael
Exceptional
family with young children
06-28-2016
Pros: room was clean and comfortable, facility was clean and well maintained, nice pool and breakfast was good
Cons: little more dining choices closer to hotel
7.5
Cindy
Good
review category group of friends
06-27-2016
Pros:
Cons: check in was very slow - computer problems!
7.1
Paul
Good
young couple
05-31-2016
Pros: Good location. Good price. Friendly helpful staff.
Cons: Ugly damp rooms. But clean.
Pool was tough.
9.6
Customer
Exceptional
review category group of friends
05-25-2016
Pros: the room is big and cozy
Cons: the elevator is kinda old
3.8
Vicki
Poor
mature couple
05-25-2016
Pros: Convenient location. Front desk staff was pleasant and friendly.
Cons: upon arrival the toilet in our room would not flush. They did upgrade us to a larger suite with a working toilet,but the new room was falling apart in different ways. Coffee table and chair were not sturdy and falling apart. First morning there they did not replace towels or washcloths. The upgraded suite had no shampoo, conditioner or soap. There was an area in the hall outside the elevator on 6th floor where there is a air conditioner/heater under the window. There was a huge coffee spill on the top of air/heater the entire 4 days we were there. If I noticed it every time I got off the elevator Im sure staff could notice it and wipe it up. This Comfort Inn has ruined my opinion of the Comfort Inn brand all together. I will think twice before staying at another Comfort Inn.
9.6
Barikak
Exceptional
mature couple
05-23-2016
Pros: Complimentary breakfast offerings were excellent. Bed was very comfortable. Pool and spa were enjoyable.
Cons: Use of cool white compact florescent bulbs in lamps in room. The cool white color is too harsh for a bedroom environment. CFLs (compact florescent bulbs) are available in warmer color tones. Also, even with all lamps on in room, it was still a little dark.
10.0
Diane
Exceptional
mature couple
05-23-2016
Pros: the breakfast was really good and lots of food to choose from, We would definitely stay here again.the bed was very comfortable
Cons: nothing
7.9
Doug
Good
mature couple
05-23-2016
Pros: all food was great
Cons: needed to know about pet floors. Barking at
6:00 am
8.3
Vincent
Very Good
mature couple
05-19-2016
Pros: location from hiway , easy find and close to raceway ( which we vistited and found a day where we could do NASCAR experience ).
Cons: all good ! except no eating table in our room ( we checked in late and just got fast food fro down the street and had no place to set for dinner )
10.0
Dennis
Exceptional
family with older children
05-16-2016
Pros: good breakfast...room spacious, clean facility overall.
Cons: no complaints on anything...
7.9
Edward
Good
mature couple
05-16-2016
Pros: Quiet; comfortable
Cons: DID NOT HAVE FOX NEWS...would NOT return
10.0
Catherine
Exceptional
review category group of friends
05-12-2016
Pros: Enjoyed the full breakfast and the diligence of staff to refill.
Cons: I always like clean and fresh plants in my house to filter stale air. I know it is expensive to maintain them. However they do keep the air fresher.
9.6
Aj
Exceptional
family with young children
05-07-2016
Pros: The indoor pool for the children
Cons:
5.0
Sandra
Fair
review category group of friends
05-01-2016
Pros: Location to event
Cons: Better room lighting...smell in room
6.7
Richard
Pleasant
mature couple
04-27-2016
Pros: Beds were clean and comfortable.
Cons: Generally not clean, my wife would not use the bath. The entire facility is quite tired.
10.0
Juan
Exceptional
family with young children
04-21-2016
Pros: Staff
Cons: Na
2.5
Lindsey
Poor
family with young children
04-19-2016
Pros: Nothing
Cons: Rooms were dirty, no ice in machines, check in was awful and even though we had a reservation had to take another type of room because they didn't have anything else available. My SLEEPING children for a noise control warning while a group of cheer or dance kids were running in and out, toilet was broken, pool area was a huge mess, breakfast was ready 40 minutes after the time posted so we didn't get to take advantage of that.
9.6
Rachel
Exceptional
young couple
04-10-2016
Pros: The front desk staff was awesome. Made us feel right at home and was very helpful. Also the beds were super comfy!
Cons:
9.6
Shawn
Exceptional
family with young children
04-03-2016
Pros: The room had extra space for it being a hotel room. The staff were very friendly and attentive to questions asked of them. The breakfast was very good. Excellent location for people traveling i-80 and the price was also excellent. I would stay here again for sure!!
Cons: The overall condition of the hotel needs more improvement, even though the lobby was remodeled, some parts of the hotel could also use some updating
10.0
Paul
Exceptional
review category group of friends
04-01-2016
Pros: This was a very nice Hotel, breakfeast was great!!
Cons:
10.0
Jacci
Exceptional
mature couple
03-23-2016
Pros: Everyone we encountered was very friendly and pleasant. The staff was great and very accommodating. We will stay here again.
Cons:
8.3
Nj
Very Good
family with young children
03-08-2016
Pros: Staff and cleaning staff were kind and helpful. The gym and the pool were nice in Winter to have in a hotel.
Cons:
5.0
James
Fair
Group Traveler
03-06-2016
Pros: The staff was very friendly.
Cons: I did not like that as soon as you walked in the door, it smelled like chlorine. The first room they gave us was never cleaned. Also, while in our room the AC unit was pretty loud and made it hard to sleep.
6.3
Jason
Pleasant
family with older children
03-04-2016
Pros:
Cons: The hotel was very cold. Walking thru there you needed a sweatshirt. Breakfast was good but in a really small space which gets crowded. They only have one waffle machine which takes two minutes each time. So that's a wait. There is only fast food around. Good for the money and maybe only one night stay.
;detailController.handleFacebook('SEO','Comfort Inn-Pocono Mountain', '100142', 'ACCOMMODATION', '2', '', '', 'http:////aff.bstatic.com/images/hotel/max500/157/15757398.jpg', 'White Haven', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Comfort Inn-Pocono Mountain', '100142', 'ACCOMMODATION', '2', '', 'http:////aff.bstatic.com/images/hotel/max500/157/15757398.jpg', 'White Haven', '', '', '', '');){kind=link}