Best Western Plus Genetti Hotel & Conference Center

AAA Inspector Rating
8.7
Wonderful
10 Guest Ratings
77 E Market St
Wilkes-Barre, PA 18701- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.5
Bath3.1
Public Areas3.5
ARATED
AAA Inspector Notes
This hotel's central downtown location offers convenience to the arena, shops, businesses and restaurants. It's a solid choice for traditional, comfortable rooms. The service staff are stand-out. Some rooms are dedicated for guests with their pets. Motorcyclists will appreciate the covered bike parking area. There is an airport shuttle for a fee. Smoke free premises. 72 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct Washington St; downtown. 77 E Market St 18701.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet. Some: high-speed Internet.
Sports & Recreation
bicycles, exercise room.
Guest Services
valet and coin laundry, airport transportation.
Terms
2 night minimum stay - seasonal, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 10 guests
Showing reviews 1 - 5 of 50
5.2
Verified AAA Guest
Fair
Family w/Teens
03-21-2017
Pros: The breakfast was incredible. Such a large variety of food and beverages. The server was constantly checking to ensure that all food was plentiful for everyone.The pillows were amazing! Wish I knew where they purchased them so I could purchase for my home use.
Cons: Our room was adjoined to another room and you could literally hear EVERYTHING!The front desk person was not very familiar with the area, thank goodness for GPS.
8.4
Verified AAA Guest
Very Good
Couple
08-27-2016
Very friendly staff. Room was clean. Only stayed one night and we enjoyed the stay.
Pros: Staff/Cleanliness/Location
Cons: A little noisy outside at pool, the landscaping could use some work and back parking lot also.
10.0
Joanne
Exceptional
Traveling as Couple
12-15-2017
Pros: Clean friendly offered late check out with no charge
Cons: Everything was great
6.0
Verified Hotel Guest
Pleasant
12-15-2017
Pros: The breakfast buffet was very nice.
Cons: Our upstairs neighbors came in at 2am screaming and yelling, and proceeded to rearrange the furniture and continue to scream and yell and slam the doors until 4am. The front desk said they were drunk. Got absolutely no sleep.
10.0
Christine
Exceptional
Business Traveler
12-15-2017
Pros: Location, bar, nice staff
Cons: No
Showing reviews 1 - 5 of 50