Hampton Inn by Hilton

AAA Inspector Rating
8.7
Excellent
106 Guest Ratings
1800 Papermill Rd
Wyomissing, PA 19610- Map It
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.1
Bath3.0
Public Areas3.0
AAA Inspector Notes
These comfortably appointed guest rooms feature sleek all-white bedding, single-cup coffeemakers and TVs with HD channels. 142 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 422 exit Papermill Rd. Opposite Berkshire Mall. 1800 Papermill Rd 19610.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet laundry.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 106 guests
Showing reviews 1 - 5 of 50
5.0
Jazzbell
Fair
young couple
04-14-2017
Pros: The king size room that they ultimately gave us.
Cons: Hotel sold out. Arrived at check in room not ready. Prepaid reservation months prior.We had a prepaid room for 2 double beds non-smoking. Was erroneously advised by front desk clerk and then manager that I booked a handicapped room (?) (clearly my reservations did not state that and blamed it on Booking.com. We showed in the reservation on our phone) In addition, I previously cancelled earlier booked reservation for the same stay through Hampton (AARP rate) site due to a better price from booking.com; and that reservation was 2 double beds etc. same as booking.com. ( How could the reservation transfer to a handicapped room)?With the jazz fest happening, no other rooms were available and this was already paid in-full non-refundable $371. They said the could offer another room tomorrow when some check out tomorrow.A king room. OK-sounds good. Asked for upper floor too! However, we entered the handicap room. Extremely small room- 1 double bed on first floor next to ice machine and breakfast and activity area.OK-one night we can deal --we need to get to dinner and show. (room also smelled smoky yet non-smoking room). Shower-fold up seat and hand held shower head and a wall unit. OK--feeling thankful I really do not need these accommodations in my daily life.However, the floor and lip to the shower threshold met flush. They had placed towels along this metal strip to hold (?) water. Drain in center of floor. Nothing to prevent slip inside shower, I slip and adjusted to slow flow. Water proceeds to build up and out of shower floor; and floods running down the center of floor nearly reaching the carpeted hallway. Shout for my partner. Good thing I was not alone.My partner uses all towels available to soak up all the water. Hair dryer cord (plugged in) on floor water approaching this cord all the way across the room. Electrocution concerns here folks. Good thing I picked up my suitcase off floor too prior to showering.
5.4
Vanessa
Fair
family with young children
03-27-2017
Pros: Waffles!
Cons: Poor area was dirty, the floor, tables and chairs needed a good scrubbing. Water was cold. Construction ongoing during our stay was well managed but elevator could have been kept alot cleaner.
3.8
Kelly
Poor
family with young children
03-18-2017
Pros: There was construction going on and when we arrived there was drilling and hammering. Which they told is would be done at 6:00. On Monday am we awoke to it at 8am again only to be told they were not supposed to start again until 9:00 am! It would have been nice to have been told when we made the reservations there was refurbishishing going on and the option to go elsewhere! I will never stay here again!
Cons: The remodeling while keeping hotel open! Poor choice!
8.8
William
Excellent
young couple
02-27-2017
Pros: There was plenty of shopping nearby. Very close to my destination.
Cons: The property seemed like it was in the middle of renovation, there were a number of shipping/storage containers around the hotel parking lot.
9.2
Angel
Wonderful
family with young children
02-20-2017
Pros: Staff was great. Pool hrs were great. Gym area very nice. Great location to shopping, rest rooms and highway.
Cons: Construction at property not noted. They should have filtered water in more areas beside the exercise area. Thankfully someone told me.
Showing reviews 1 - 5 of 50