Guest rooms include ergonomic desk chairs, Keurig coffeemakers and crisp white bedding. Families will love the tropically themed indoor pool surrounded by attractive greenery.
Smoke free premises. 177 units. 2 stories, interior corridors. Accessibility (Call).
I-83 exit 21B, 2.5 mi w on US 30, then just n; exit 22 southbound, 0.5 mi s on SR 181, 2.2 mi w on US 30, then just n. Adjacent to a shopping mall. 2000 Loucks Rd 17408.
check-in 4 pm, 7 day cancellation notice, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 219 guests
Showing reviews 1 - 5 of 50
10.0
Alysha
Exceptional
young couple
04-20-2018
Exceptional
Pros: I’ve stayed in a lot of hotels for work and pleasure - this is one of the most beautiful, cleanest, hospitable places I have stayed. The room was spacious, spotless, and very comfortable. The bed and blankets were cozy, smelled perfectly fresh, which is such a oddly nice luxury these days. The staff were very accommodating to my work schedule, greeted us with smiles, checkin and check out was flawless. We will definitely be returning here when we visit York!
Cons:
9.6
Rosalynd
Exceptional
young couple
04-18-2018
I will stay again
Pros: Everything
Cons: The check in time it should be earlier and a little expensive
7.1
Cassandra
Good
solo traveller
04-16-2018
Good
Pros:
Cons:
7.9
Diane
Good
family with young children
04-15-2018
My family and I had...
Pros: The suite we rented was clean and comfortable. Staff was friendly, they greeted us everywhere we went in the hotel. Patio/pool area was very nice. The gym was well equipped, complimentary breakfast was good, there was a lot of variety. There were two tv's in the suite which came in handy.
Cons: Only complaint is there is no hot tub at this location, the web site for this hotel stated there was a hot tub, but it had been taken out and was replaced with at pond/water fountain years ago according to the hotel staff.
8.8
John
Excellent
review category group of friends
04-13-2018
Fabulous
Pros:
Cons:
7.9
Bryan
Good
solo traveller
04-10-2018
Good
Pros:
Cons:
7.5
Dru
Good
review category group of friends
04-09-2018
Good
Pros:
Cons:
6.3
Anonymous
Pleasant
young couple
04-09-2018
Pleasant
Pros: Convenience to family.
Cons: Wallpaper falling off bathroom wall.
9.6
Anonymous
Exceptional
family with young children
04-03-2018
Exceptional
Pros:
Cons:
8.8
Susan
Excellent
review category group of friends
03-20-2018
Stay there annually to attend...
Pros: The hotel has been remodeled recently. Comfortable and near the venue I travelled to. Nice grounds for walking dogs and off the highway so quiet and safe.
Cons:
5.4
Alyson
Fair
family with young children
03-08-2018
Passable
Pros:
Cons:
3.3
Lynn
Poor
family with young children
02-27-2018
terrible service
Pros:
Cons: We arrived for check in and found out the hotel had no electricity. They were not sure when it would be restored, possibly not until the next day. We had never received a phone call warning us. We had to scramble to find a new hotel with no help from the front desk. We were in town for a funeral so this just added to our stress.
7.5
Anonymous
Good
family with young children
02-26-2018
Good
Pros: The continental breakfast was really good.
Cons: My bathroom didn't appear to be clean. There was soap scum and hair in the shower from prior guest. The pool area had a lot of unsupervised children (ages 3-5). I witnessed one child almost drown until an adult jumped in to save her.
10.0
Tammy
Exceptional
young couple
02-12-2018
Excellent
Pros: The staff was very friendly and bed was extremely comfortable. Also, the water pressure in the shower was amazing!!!! This was our 2nd time staying here!!!
Cons: Chose pay cash on website and front desk ran my card anyway and it was a hassle to get charge reversed
10.0
Mikasia
Exceptional
solo traveller
02-11-2018
If anyone needed to stay...
Pros: Beds were comfortable, when I walked in my room everything was clean and spotless. Everyone there was very nice and the food is AMAZING! The wifi worked the whole time i was there for 2 day
Cons: Nothing
7.5
Jeffrey
Good
young couple
02-05-2018
Good
Pros:
Cons:
10.0
Mother
Exceptional
family with young children
02-03-2018
Exceptional
Pros: Breakfast was nice - scrambled eggs were especially good.
Cons:
10.0
Alison
Exceptional
review category group of friends
01-22-2018
Exceptional
Pros:
Cons: Would request a room not near the pool next time! Pool closes at 11:00 however with young children trying to get them asleep with screaming kids and adults is a task. Also pool was closed to the public for an hour due to a wedding was a little inconvenient
10.0
Anonymous
Exceptional
mature couple
01-18-2018
Exceptional
Pros:
Cons:
5.8
Earl
Okay
young couple
01-18-2018
No sleep!!!
Pros: People running through the halls loud and craziness all night both night. Loud out of control teenagers. ☹️
Cons:
8.3
William
Very Good
family with young children
01-15-2018
Very good
Pros:
Cons:
7.9
Amy
Good
family with young children
12-28-2017
For the price, the value...
Pros: The food was delicious. I had the chicken Chesapeake. Breakfast was good too and free! The hotel was nicely decorated. The outside courtyard is awesome
Cons: I thought this was a new hotel. I did not realize it was the old Holiday Inn. The pool was cold and we were told it would take 2 weeks to heat up. The pictures made the property look a lot nicer than it really is. It is somewhat dated.
7.5
Efrain
Good
young couple
12-26-2017
Very satisfied thank you
Pros:
Cons:
7.9
Anonymous
Good
solo traveller
12-26-2017
Good
Pros: Very nice
Cons:
10.0
Yaeshamare
Exceptional
young couple
12-23-2017
Exceptional
Pros:
Cons:
9.2
P
Wonderful
family with young children
12-17-2017
Superb
Pros:
Cons:
9.6
Ted
Exceptional
solo traveller
12-07-2017
Exceptional
Pros:
Cons:
10.0
Vickie
Exceptional
solo traveller
12-07-2017
My stay was wonderful.
Pros:
Cons:
6.3
Sapna
Pleasant
young couple
12-04-2017
Pleasant
Pros:
Cons: The booklet in the room indicated there was room service. We also saw room service trays outside other rooms. But when we tried to call room service, we got a busy signal. We went to the restaurant to order and asked for room service, but were told that the hotel did not offer room service.
10.0
Kelly
Exceptional
review category group of friends
11-28-2017
Exceptional
Pros:
Cons:
2.5
Anonymous
Poor
mature couple
11-14-2017
Very poor
Pros:
Cons:
5.8
Emily
Okay
solo traveller
11-14-2017
Thumbs down.
Pros: Room was large, clean and well furnished.
Cons: I travel alot for work, I am used to checking in late into hotels and usually the staff are always friendly, the check in staff was very rude and condescending. Would never stay at this property again.
10.0
Anonymous
Exceptional
mature couple
11-12-2017
Exceptional
Pros:
Cons:
9.6
Charles
Exceptional
review category group of friends
11-05-2017
Was very nice! Happy with...
Pros:
Cons: Motel had me fill out a Wyndham rewards offer and have not heard nothing from them!
2.5
Anonymous
Poor
mature couple
11-04-2017
Very poor
Pros:
Cons:
7.5
Patricia
Good
young couple
11-03-2017
Good
Pros: The bed was very comfortable
Cons: The air conditioning was either too hot or too cold. Hard to regulate. We had a room that abutted the outdoor courtyard. There were people there at 2:00 AM fighting and making all kinds of noises. Bad night.
9.2
Steven
Wonderful
solo traveller
11-02-2017
Superb
Pros:
Cons:
7.5
Jeffrey
Good
young couple
10-30-2017
Good
Pros:
Cons:
7.5
Anonymous
Good
mature couple
10-26-2017
Good
Pros:
Cons:
7.5
Christina
Good
review category group of friends
10-23-2017
If you do stay here...
Pros: Rooms clean and recently refurbished. Decent breakfast selection. Good bar with tasty food and live music on weekend.
Cons: Unbelievably noisy. Thin walls should not exist in a pet friendly hotel. The dog in the room next door barked throughout the night. The pool did not close until midnight on Saturday so the entire hotel was subject to a bunch of noisy kids and their indifferent parents. Marco. Polo. Never again. NOT the quality of service I am used to from staying at other Wyndham properties. Not even close.
7.5
Anonymous
Good
solo traveller
10-20-2017
Good
Pros:
Cons:
7.5
Anonymous
Good
mature couple
10-15-2017
Good
Pros:
Cons:
4.2
Anonymous
Disappointing
family with young children
10-09-2017
Nice property. Poor service.
Pros: Checked in around 4 pm. Had to wait another hour for room to be prepared.
Had to wait an hour for complimentary coffee to be prepared. Food from previous guest left in room refrigerator. Restaurant service very poor, slow, inaccurate. I never complain about restaurant service. I own a restaurant, and understand most issues. It was horrible.
Cons:
10.0
Paul
Exceptional
review category group of friends
10-02-2017
Exceptional
Pros:
Cons:
9.6
William
Exceptional
young couple
09-29-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
young couple
09-29-2017
I recommend and I will...
Pros: I like everything... breakfast, out door patio beautiful, nice clean room, water temperature, parking , staff etc..
Cons: Everything was fine
8.3
Kayla
Very Good
review category group of friends
09-24-2017
Very nice comfortable hotel -...
Pros: Bed was comfy, room was very clean. The conference center meet our needs. We had the continental breakfast and it was very good. We also had lunch catered in the conference center and that was very good as well! Overall great job with cleanliness and comfort!
Cons: The staff at the check in counter were so rude! The first girl (young, straight brown hair) was yelling at the computer, mad saying "Why is this like this!? What is this?!" Like there was a problem with my check in. She then just handed me a form put an x on 3 spots and told me to sign. (This form was the standard hotel check in so I filled it out) the form I signed stated $106 for the price, my booking was that plus taxes and fees for a total of $118. She pushed the key cards at me and directed me to the elevator. Once to the room my card alerted for a large charge (anything over 125 always alerts me) , seemed odd since it was supposed to be 118 so I checked. The charge was 143. Confused on the way out for dinner I stopped at the desk, now a long haired blond man and asked. I had my phone opened to the confirmation email and set it on the counter. He was also SUPER rude! Pushed my phone across the counter and in a very rude tone said it was the right charge. I had to ask multiple times before he rudely told me that it was a damages hold added to the total.
Get new check in staff!!! They were horrible rude. My business travel partner walked away during both encounters with these horrible people because she was so offended by how they were treating me during simple and common questions/checkin.
10.0
Anonymous
Exceptional
young couple
09-23-2017
Exceptional
Pros:
Cons:
7.9
Anonymous
Good
young couple
09-20-2017
Comfortable
Pros: The courtyard access from the room.... and the bed! Soooo comfortable!!!