Embassy Suites by Hilton Dorado del Mar Beach Resort

AAA Inspector Rating
8.7
Excellent
268 Guest Ratings
201 Dorado del Mar Blvd
Dorado, 00646- Map It
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
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AAA Inspector Notes
Corporate travelers and families enjoy the spacious units and beachfront location. Most rooms include a balcony with views of the ocean or mountain. Live music on Friday and Saturday. Meets AAA guest room security requirements. Smoke free premises. 174 units. 7 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Oceanfront. From San Juan, 25 mi (40 km) w on Hwy 22 to exit 22 (Dorado), 2 mi (3.2 km) n on Hwy 165; 3.5 mi (5.6 km) w on Hwy 693/6165. 201 Dorado del Mar Blvd 00646.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Pool
outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, wireless Internet, safes.
Sports & Recreation
hot tub, self-propelled boats, snorkeling, playground, game room, exercise room, spa.
Guest Services
valet and coin laundry, room service.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 268 guests
Showing reviews 1 - 5 of 50
8.8
Iniabett
Excellent
young couple
04-21-2017
Pros: I truly loved the Hotel,I really liked my room.And when we stay again I will request the same room 2527.The Staff was amazing. Stating with the valet,front desk,house keeping,breakfast staff,cooks,bartenders,maintance. Dinner was amazing.They all work hard at what they do.There jobs are not easy. But everyone greeted you with a smile and a good morning,good day,good evening and good night. And they would ask is everything ok. We really like the fact that you have the Dinner Speacial and that you may order off the menu.We REALLY liked and appreciate the cocktail time.And the breakfast was great.The hotel it self is beautiful.The pool the outside.The cleanliness.We would recommend the hotel to our friends and family. Unfortunately below you will ready my dislikes. But over all we are very happy and satisfied.Great. Eliezer was great he check on us to see how are stay was going. Thank you so much for everything. Great stay. Mr.& Mrs. Lugo
Cons: Kids at the bar during cocktail hours.kids should have kiddie cocktail elsewhere from 3pm-4pm or 4pm-5pm but not at the bar.Set up a table with juice,soda,etc.away from the bar. I didn't like the fact that the kids are allowed to jump,play around the stage area it is not a play ground.and all the popcorn left behind on the floor in that area. Didn't like the fact that you do not have activities for the kids as well as for the adult. Games by the pool water,maybe a Bonfire by the beach(Quemando Leña en la playa) exercise maybe yoga for guess who might like that early morning,volleyballThese are things you can offer and have sign up for games,etc.things to involve your guest. Get ideas fro the guest from your staff.The hotels needs to have more lively atmosphere. More lights by the outside bar,the tikis and around the trees by the pool well as the trees when you are driving toward the hotel and the trees in front. Have the music from the island playing overhead when guest arrive. Have live music Friday,Saturday, Sunday.(Hyatt in San Juan does)That is were we went and then came back to the Embassy.During the week have things to engage your guest.(karaoke,face painting,games)After talking with other guest they where saying the same things you should consider looking into to making it more lively.Not so boring and somber in the evenings.After all it is Puerto Rico we are know for our music,food and friendliness.The bar should also maybe thing of having the manager cocktail time at the out side bar it is a beautiful area and guess should enjoy the scenery.Then open the bar. Outside and inside the hotel guess can dance,socialize and be out in the open fresh air.Have maybe theme night,Movie night, maybe put on a show or about our culture.And advice guess that Easter weekend it's a ZOO we talked with other guest and they were co commenting on how kids were out of control.
9.2
Arthur
Wonderful
review category group of friends
04-19-2017
Pros: I really enjoyed the made to order breakfast at facility and the staff were exceptional.
Cons: I was not a fan of the parking arrangements.
4.6
Marie
Disappointing
family with young children
04-15-2017
Pros: Pool
Cons: Rooms, food, lack of entertainment, overly priced for mediocrity.
6.0
Sylvie
Pleasant
family with young children
04-13-2017
Pros: Staff were great. Breakfast cook was super friendly.
Cons: The property quite simply is dated and needs some upgrades. The panel in the elevator was loose and left you going nowhere until you hit it a couple of times. Nothing around to walk to comfortably which holds you hostage to eating the hotel food which was ok. The bay outside the pool area looks pretty to swim in but is covered in sea grass on the bottom which makes for an uncomfortable ocean swim. Wear water shoes as the bay has tons of sea urchins which are dangerous to step on. Resort fee over and above the hotel room cost is over priced and not a value add to the stay. Its not a resort. Its a best a 3 star hotel and web pics make the place look better then it is to stay at.
7.1
Camilo
Good
young couple
03-27-2017
Pros:
Cons: Internet service was bad and only work in lobby and bedroom. Also, hidden costs that they call "Resort fee" that was a bad surprise and should be included in booking process because that was mandatory.
Showing reviews 1 - 5 of 50