Located on an attractive stretch of beach, this is one of the area's most popular full-service hotels. Guest rooms are decorated with a fresh beach-inspired décor package with extra amenities. In the evening this is a popular spot for music, dining and casino activity.
Meets AAA guest room security requirements. Smoke free premises. 260 units. 12 stories, interior corridors. Accessibility (Call).
Pros: Nice hotel, lots of amenities. Right on the water. Rooms are what you normally get at a Marriott. Maids were very noisy almost every morning. Could hear them playing loud music, and yelling in Spanish. We were there the entire week.
Cons: Ends up being very expensive, as we paid $31 extra per day for a resort fee. Casino on mainfloor is small, old machines. Restaurants are nice but expensive.
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
10-20-2017
Pros:
Cons: There's a strong presence of no see ums so I couldn't really enjoy sitting on the beach (which is a waste of money since I got charged with a $40+ daily resort fee) without dousing myself in 100% deet bug spray.
8.0
Jose
Very Good
Traveling as Couple
10-20-2017
Pros: Room layout.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Teens
10-20-2017
Pros: The staff was extremely helpful, friendly and lots of fun. Location was perfect. In other reviews they mentioned the airplanes overhead being loud but we did not mind them at all. We enjoyed watching them land and take off right from our room.
Cons: No?.. We enjoyed everything about our trip and are looking to come back at Christmas!!!
9.0
Anne
Wonderful
Group Traveler
10-20-2017
Pros: Food
Cons:
10.0
Ricardo
Exceptional
Group Traveler
10-20-2017
Pros: I love everything and we are planning a trip for next year with the fam
Cons: No I liked everything
10.0
Ricardo
Exceptional
Group Traveler
10-20-2017
Pros: We loved everything
Cons: No everything was excellent the service the amabilidad
8.0
Verified Hotel Guest
Very Good
Group Traveler
10-20-2017
Pros: The beach , valley parking workers were quick, staff were respectful
Cons: Food in the outside restaurant took a while to be prepared. The balcony was kind of small.
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
10-20-2017
Pros: Excellent food
Cons: Under staffed; frequently took too long to placed order
3.0
Verified Hotel Guest
Poor
Traveling as Couple
10-20-2017
Pros: Noon checkout
Cons: Overpriced drinks, food. 99% of staff were complete snobs as well as the guests. A/c and Fridge only runs for 2hrs before you have to turn it back on. Hot at night unless you wanted to get up every 2hrs and a shoe box sized fridge. Nothing really close..
9.0
Patti
Wonderful
Traveling as Couple
10-20-2017
Pros: Staff was extremely helpful
Cons:
10.0
Lola
Exceptional
Group Traveler
10-20-2017
Pros: This is the second time staying at this hotel. The hotel is very lovely, it has wonderful atmosphere. Staff was pleasant and very helpful. Nice pool and lounge area. Beautiful beach front view where you can relax and take in the breathtaking scenery.
Cons:
7.0
Hannah
Good
Traveling as Couple
10-20-2017
Pros: Our room was amazing! We had booked an ocean-view room for the night after our cruise ended before catching our flight the next day. We ended up being upgraded to a Junior Suite with an amazing view. We loved spending our day relaxing on the beach!
Cons: We had to check out at 1:00 am to catch a very early flight back. Knowing we would miss our complimentary breakfast, the staff member checking us in offered us a boxed meal to be ready when we checked out. It ended up not being ready and we had to leave.
10.0
Carla
Exceptional
Family with Teens
10-20-2017
Pros: It's right on the beach staff was really nice I needed to extended my stay and they where able to keep me in the same room with a better rate
Cons: Absolutely nothing I would complain about
7.5
Anonymous
Good
young couple
10-13-2017
A great place to survive...
Pros: Staff especially bell captain pool and beach
Cons: Food was overproced
10.0
Sydney
Exceptional
solo traveller
10-07-2017
Exceptional
Pros: Could not get to Puerto Rico after the hurricane maria no flights
Cons:
7.5
Anonymous
Good
mature couple
10-05-2017
Good
Pros:
Cons:
8.3
Bernadine
Very Good
young couple
09-30-2017
Very good
Pros:
Cons:
9.2
Linnette
Wonderful
review category group of friends
09-27-2017
Overall I had a terrific...
Pros: The fact that they had a balcony and the view from my hotel room.
Cons: The hotel key kept locking me out and I had to go to the front desk to get a new one on several occasions.
8.3
Anonymous
Very Good
young couple
09-25-2017
Very good
Pros: Pool and beach
Cons:
10.0
Anonymous
Exceptional
mature couple
09-24-2017
Exceptional
Pros:
Cons:
7.1
Anonymous
Good
review category group of friends
09-22-2017
It was a good stay...
Pros: I like that you can walk out the hotel straight to the beach and I also like the fact that the room was clean and access to the casino
Cons: I didn’t like the attitude of most of the employees I also didn’t like that when we first arrived the concierge tried to give me ocean view instead of ocean front like I paid for
7.9
Hector
Good
family with young children
09-21-2017
Good
Pros:
Cons:
10.0
Sju
Exceptional
young couple
09-20-2017
Our stay was a really...
Pros: The restaurant's food was 5 star, excellent ammenities on the property, attentive and super friendly staff!
Cons:
10.0
Rachelle
Exceptional
young couple
09-19-2017
What a great resort, 5...
Pros: My husband and I spent our honeymoon here! Would couldn't have been more satisfied. The staff was incredibly friendly and accommodating. The grounds were well-kept, the beach was gorgeous and clean. We felt it was a great value and will choose this hotel upon our next trip to beautiful Puerto Rico.
Cons: The hotel rooms are a little outdated but overall everything was clean and we enjoyed our stay.
10.0
Ariel
Exceptional
young couple
09-18-2017
Exceptional
Pros: Very clean and welcoming environment. We stayed here during flight cancellations between Hurricane Irma. Staff was very friendly, and supportive. Restaurants were very yummy. Pool and Beaches were clean with a welcoming environment. Highly recommend this place!
Cons:
10.0
Jamie
Exceptional
young couple
09-15-2017
Exceptional
Pros:
Cons:
8.8
Carlotta
Excellent
review category group of friends
09-15-2017
I had a blessed vacation
Pros: Mostly everything
Cons: Carpet was dirty
10.0
Adriana
Exceptional
review category group of friends
09-15-2017
Exceptional
Pros: Everything, favorite hotel.
Cons:
8.8
Miriam
Excellent
young couple
09-15-2017
Fabulous
Pros:
Cons: There was a weird smell in our bathroom
10.0
Mindy
Exceptional
young couple
09-12-2017
Best
Pros:
Cons:
9.2
Mari
Wonderful
family with young children
09-12-2017
I'd stay again
Pros: It was laid back and inclusive to all
Cons: you needed a car to transport. A shuttle to key places would be terrific
9.6
Anonymous
Exceptional
young couple
09-11-2017
We ended only stayin 1...
Pros: I always stay at this hotel. It's comfortable and close to the airport and stores.
Cons: I like alot at this hotel, only thing is food is expensive. Had A burger with fries, cost $18. You can eat cheaper outside the hotel.
9.2
Nakyshia
Wonderful
young couple
09-10-2017
I really enjoyed my self...
Pros: If i had a problem the staff was very kind and courteous and they made sure they fixed my problem.
Cons: My tub had little pieces of hair in it, and the first room our view was of the new construction but when i complained they moved me to a suite which was very nice.
10.0
Natalie
Exceptional
young couple
09-08-2017
Can't wait to go back
Pros: Just amazing
Cons: No complaints
10.0
Julio
Exceptional
young couple
09-07-2017
Super,..
Pros: Everything. Pool, beach, people, clean..
Cons:
9.6
Gerson
Exceptional
young couple
09-06-2017
Exceptional
Pros:
Cons:
10.0
Raimar
Exceptional
young couple
09-06-2017
Exceptional
Pros:
Cons:
6.7
Supriya
Pleasant
young couple
09-06-2017
Pleasant
Pros:
Cons:
10.0
Kristen
Exceptional
review category group of friends
09-06-2017
Loved it
Pros: Very nice hotel, with great location, staff was amazing! They have amazing pina colidas there.
Cons: Doesn't have to do with the hotel, but booking.com said that they have a DVD player in every room, so we bought Dvd's to watch at night, and there are NO DVD players in any room so that's booking.coms fault not the hotels, and hopefully booking.com will fix that on the website
10.0
Sean
Exceptional
young couple
09-06-2017
N/A
Pros: Everything
Cons: N/A
9.2
Jordan
Wonderful
review category group of friends
09-05-2017
It was just what we...
Pros:
Cons:
10.0
Anonymous
Exceptional
solo traveller
09-05-2017
Exceptional
Pros:
Cons:
10.0
Madeline
Exceptional
young couple
09-04-2017
The best vacation ever
Pros: The live music on our last night was awesome
Cons: No complaints
8.8
Edgardo
Excellent
young couple
09-03-2017
Fabulous
Pros:
Cons: The fact that the attendant at the front desk did not warn us of how bad the sand fleas on the beach are or even offer us a repellent for the sand fleas. My wife had to be rushed to the hospital when we got home because her entire body was covered in sand flea bites which made her have an allergic reaction. Aside this horrible sand flea attack on my wife, the resort in itself was amazing.
6.7
Sinem
Pleasant
family with young children
09-03-2017
Good hotel but too much...
Pros: The beach was nice.
Cons: There was a leakage from the toilet.
9.6
Londra
Exceptional
young couple
08-31-2017
Exceptional
Pros: Love everything about the hotel and the sorroundings. Will definitely book again
Cons:
10.0
Dianna
Exceptional
young couple
08-30-2017
We will be back.
Pros: I really liked the staff. Especially Gabriella in the restaurant. She definitely went the extra mile. Thanks to the front desk staff, Carlos the bar tender,David in Valet and Lara Leane in the Restaurant. The entire staff makes your trip special.
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