Built in 1997, this is not your typical Hampton Inn because they have a casual poolside eatery open for lunch and dinner. If you desire extra space book one of the suites featuring a sofa sectional. While the hotel is located on a busy street, once you are inside the hotel it is a bit of an oasis of calm. Isla Verde beach is just across the street. There are two wings to the hotel and an inviting courtyard pool area. Every night, except Sunday, the hotel hosts a mini-social that includes occasional live music, beverages and snacks.
Meets AAA guest room security requirements. Smoke free premises. 201 units. 4-5 stories, interior corridors. Accessibility (Call).
2 mi (3.2 km) nw of airport; in Isla Verde area, close to intersection with Hwy 187. Located on edge of busy commercial area. 6530 Isla Verde Ave 00979.
AAA Benefit
Members save up to 10% and earn HHonors™ points when booking AAA rates!
Pros: Bed was super comfortable
Wifi was very strong
Cons: Rooms should be sound proof
We could hear doors slamming in the hallways
9.2
Epifanio
Wonderful
mature couple
09-18-2016
Pros: Almost everything
Cons: The swimming pool was empty until the last night of our stay
4.2
Darius
Disappointing
family with young children
09-16-2016
Pros: The staff were very polite and welcoming. Free breakfast was also great.
Cons: The pool only stays open until 9pm. Our bathtub was flooded for a couple days before it was fixed and the room wasn't cleaned everyday.
9.6
Edwin
Exceptional
mature couple
09-15-2016
Pros: Location and very clean
Cons: 3 years ago breakfast was good this time it was so so?
6.7
Patrick
Pleasant
mature couple
09-09-2016
Pros: The free drinks by the pool were nice. Beds were comfortable and air conditioning worked great. VERY close to the beach.
Cons: There was a masseuse on site but too many guests and I was not able to get a massage. Location is not great, too much noise from the airport.
9.2
Daniela
Wonderful
family with young children
09-01-2016
Pros: The staff was very helpful with the several questions my brother and I had.
Cons:
7.5
Anonymous
Good
solo traveller
09-01-2016
Pros:
Cons: The fee for services that aren't used for an overnight stay..
9.6
Jose
Exceptional
solo traveller
08-29-2016
Pros: everything
Cons: nothing
10.0
Josephine
Exceptional
family with older children
08-21-2016
Pros: I was comfortable and so was the rest of my family.. Everything was close by..
Cons:
7.5
Arliebev
Good
family with older children
08-18-2016
Pros: Everything
Cons: Construction process while there
7.5
Anonymous
Good
review category group of friends
08-17-2016
Pros: The happy hour was very fun, even for non-drinkers. The staff was very helpful with directions & getting a taxi. Breakfast was good. The pool & surrounding area was clean & very serene.
Cons: I was unhappy that I could not add this stay to my Hilton rewards points. I was told because I booked my two rooms through another website than Hilton I could not add on this stay. That was very disheartening since we always use Hilton hotels on business and leisure stays.
9.2
Md1954
Wonderful
solo traveller
08-09-2016
Pros: Location, happy hour, staff
Cons: Bkfst a little blah.
10.0
Eric
Exceptional
family with young children
08-08-2016
Pros: Excellent service. Facilities and rooms are clean. Good deal to enjoy with family.
Cons:
7.1
Angie
Good
family with older children
07-25-2016
Pros: Location
Cons: Rates were a little much and the breakfast could have been a little more variety.
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
07-22-2016
Pros: The happy hour from 5pm to 7pm and the location was good close to the beach
Cons: No
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
07-18-2016
Pros: Comfy room, nice pool view, liked the fact that they have a 24 hour mini store right there with many of the things one might need. The staff was great and pleased me about the room that I wanted. Great stay!
Cons:
10.0
Maria
Exceptional
solo traveller
07-17-2016
Pros: Customer service in the hotel.
Cons: There was no music at happy hour.
9.2
Israel
Wonderful
family with older children
07-12-2016
Pros: Staff
Cons: Bed bug in my room. Disgusting
10.0
Juana
Exceptional
family with older children
07-11-2016
Pros: I love this hotel. I've stayed here several times before and after the renovation and it's a great place to stay. Free breakfast and free drinks/snacks from 5-7 every evening. Can't beat that. Location is great. I will definitely book another stay here next year
Cons: The only negative is that the pool was invaded by birds but since it's an open area, there's not much that can be done about that.
7.1
Holly
Good
mature couple
07-10-2016
Pros: When we got to our room the toilet did not flush and the fan did not work. When we called they sent someone right up and fixed both.
Very sound proof.
Cons: The bathroom had mildew and corner dirt. Does not make you feel like the every thing else is clean. When i checked on other hotels, I found that they were up to half price (Airport Hotel) however I was unable to cancel, without being charged $170.
6.7
Orlando
Pleasant
family with older children
07-07-2016
Pros: Room breakfast
Cons: Pool mantainance
8.3
Lyn
Very Good
family with older children
07-05-2016
Pros: Clean confortable rooms, good breakfast
Cons: Hidden. Fees after prepaid came out too expensive stay
6.3
Tara
Pleasant
mature couple
07-04-2016
Pros: Very consistent with standards of other Hampton Inn & Suites.
Cons: The breakfasts are always terrible.
8.0
Edma
Very Good
Group Traveler
06-27-2016
Pros: the breakfast was very very good,the welcome was perfect.
Cons: yes, the beds were too small.They give yours 2 full beds.
7.5
David
Good
solo traveller
06-24-2016
Pros:
Cons: The parking
10.0
Miriam
Exceptional
family with older children
06-21-2016
Pros: The breakfast & the afternoon snacks were great. The pool with the bar was beautiful. Close to restaurants, shops, the beach & the airport.
Cons: The price.
10.0
Anonymous
Exceptional
young couple
06-19-2016
Pros: The happy hour..free extended hour breakfast..front desk staff was great..i needed my float blown upto take to the beach and obviously didn't have one..The front desk agent..i think his name was christian..found someone to blowit up right away.he was amazing...i looooove this hotel..ill be back!
Cons: Nothing
10.0
Rafael
Exceptional
mature couple
06-18-2016
Pros: Yes
Cons: Yes
10.0
Johanny
Exceptional
mature couple
05-24-2016
Pros: Love that they served free snacks and drinks on the pool area and free breakfast.
Cons: It doesn't have a restaurant.
9.6
Anne-marie
Exceptional
review category group of friends
05-22-2016
Pros: I booked this on behalf of my partner and friends for a treat. They had an amazing time and although not a huge range of choice at breakfast what was there was really good, especially the Belgian waffle. The pool and jacuzzi were really nice and they had a great time. Thanks for making my gift go so well.
Cons:
8.3
Josue
Very Good
family with young children
05-18-2016
Pros: Nice people always polite and very helpful, had a great time with family, breakfast is fresh and well made
Cons:
10.0
Gloria
Exceptional
mature couple
05-17-2016
Pros: Great nice in the hotel. Beautiful pool and near beach ad restaurant
Cons:
5.4
Kafla
Fair
family with young children
05-17-2016
Pros: Bed was good
Cons: my room smelled funny
10.0
Rebecca
Exceptional
mature couple
05-15-2016
Pros: The cocktail hour was great and though it was raining they moved us into the dining area.
Cons:
9.6
California
Exceptional
mature couple
05-01-2016
Pros: Cleanliness is super important to us and everything was clean. The bed and bedding were excellent. Staff was super helpful and friendly. The happy hour drinks were delicious and actually had alcohol unlike other hotels. As we were unable to eat the breakfast due to an early flight, a to go breakfast was provided which was a pleasant surprise. It wasn't fancy, but it provided us with something to tide us over until we could get a meal.
Cons: We didn't like that parking was an extra fee.
Cons: Bathrooms showed mold in some areas, sinks and showers were a slow drain of water, rooms are dated, some staff friendly but not all..
10.0
Berrios
Exceptional
mature couple
04-20-2016
Pros: Staff was extremely nice and helpful!!! There was a laundry facilities, the swim up pool was fabulous!!! We enjoyed ourselves tremendously!!!! Oh ya and breakfast was delicious!!!!
Cons: Was not long enough
7.5
Kevin
Good
family with young children
04-11-2016
Pros: The staff was very friendly and helpful.
Cons: It is very close to the airport, so you hear planes taking off all the time.
8.8
Trevor
Excellent
family with older children
04-07-2016
Pros: Hotel was nice, clean, convenient to airport and beach. Breakfast was very good!
Cons: On Booking, the Final price is Not the Final price. Let's not pretend that the Hampton Inn is the Ritz Carlton. Stop already with the Resort Fees. Give people a reasonable price and be appreciative that you are renting the room for the evening.
10.0
Mylin
Exceptional
review category group of friends
04-01-2016
Pros: To my is the best hotel in San Juan. Clean, free parking, near everything ( beach, airport Old San Juan, Rain Forest) ect. Always enjoy staying
Cons: The extra changes , State tax, city tax and resort tax
7.5
Dee
Good
family with older children
03-28-2016
Pros:
Cons: Extra taxes on each day I had booked two rooms should only taxes one room
9.6
Steve
Exceptional
family with young children
03-25-2016
Pros: Overall, this hotel is excellent.
Cons: Two minor things:
(1) The bar sink in our suite did not drain properly
(2) The ceiling air conditioner condenser is right above the bar area and would drip on the carpet making it rather wet.
9.6
Zhuoyi
Exceptional
review category group of friends
03-25-2016
Pros: The staff members were very friendly, and the breakfast was very good! The rooms were very nice and clean, and they had happy hours around 5 pm when they provided free drinks and snacks. Also free coffee and lemonade in the lobby all day long. We really enjoyed our stay there, and I will definitely recommend it to others!
Cons:
10.0
Timothy
Exceptional
Family with Teens
03-24-2016
Pros: excellent breakfast buffet and free drinks happy hour and snack in the evening. beds plush, bedding 5 star comfort. was quiet...staff monitored hallways and kept guests quiet for maximum privacy and relaxation. great food for purchase at BB! by pool.
Cons: Pool closes too early at 9pm...and the location to the airport means that we had to get used to the loud planes taking on and off while using the pool..but the free spirits drinks and snacks each evening really made up for it!
10.0
Michael
Exceptional
mature couple
03-15-2016
Pros: The room displayed updated decor, the bed was clean and very comfortable, the staff was very helpful, and there were even snacks out by the pool and ice cream:) Also, there were plenty of electrical outlets in the room for plugging in electronic devices, and I appreciated having a computer station available to print airline boarding passes.
I also appreciated that there was taxi service available upon request.
Cons: I cannot think of anything that I did not like.
9.2
Cameron
Wonderful
review category group of friends
02-28-2016
Pros: was a great arrangement for 3 friends - able to get 2 beds and a fold out couch. loved having microwave & fridge. swim up bar was a nice touch.
Cons: one lamp wasn't working; staff notified, said they'd fix it, but did not.
9.2
Kathy
Wonderful
mature couple
02-19-2016
Pros: Miguel, the night manager was excellent, breakfast perfect.
Cons: Was not on the ocean.
10.0
Hilary
Exceptional
young couple
02-17-2016
Pros: This hotel is beautiful! We loved the pool area! The room was very clean and we even got a free upgrade to a suite! We will stay there again!
Cons:
10.0
Antonio
Exceptional
solo traveller
01-30-2016
Pros: The customer service was excellent. The breakfast was very good.
Cons:
9.6
Julie
Exceptional
young couple
01-27-2016
Pros: Close to airport; variety of restaurants nearby; clean, well equipped large room; comfy bed
Cons: Fitness centre small; awkward area for elevators as you must literally walk between everyone eating with your luggage.
;detailController.handleFacebook('SEO','Hampton Inn & Suites by Hilton San Juan', '105350', 'ACCOMMODATION', '3', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/105350H1.jpg', 'San Juan', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Hampton Inn & Suites by Hilton San Juan', '105350', 'ACCOMMODATION', '3', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/105350H1.jpg', 'San Juan', '', '', '', '');){kind=link}